hacked origin account
when trying to go online on fifa 20 a login verification appears on my screen saying “in order to verify your identity we will send you a code to your preferred method below” then says how would you like to receive your code below this it says “email - 49*****@post-shift.ru” (a email i’m certainly unfamiliar with and haven’t used) then the other option is ‘mobile app authenticator’ something i’m also unfamiliar with.
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Moskolonel replied to hacked origin account
If you think your account was hacked we can't make really something on this community forum.
Take a look on this link:
https://help.ea.com/en/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
if your account has been compromised then please speak with EA member by phone or chat support advisers who will be able to advise you further.
Contact the live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
At the end, you can choose to receive a callback or begin a chat.
Good luck!
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6:30 pm, November 29, 2019 Technical Issues
