Can someone help me please!

Can anyone please help I've been playing fifa from the start and a couple of days ago I lost all my data from my game (fut) all my players content everything! I've spoke to the help desk and they can't seem to find my team that I've had since day dot, I've got photos and proof of my team. Ie weekend league videos of my plahi g with my team pictures. All this happend on Friday when the servers went down I was opening my packs 1 froze and kicked me out when back in and it was asking me to start a club on fut? I've had this before turned my console off and on and it sorted it but this time my team isn't coming back can anyone please help.. 

My team called hybrid.. I played 3 games in the weekend league just gone until my team vanished 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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