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My game has disappeared from my origin launcher

I bought fifa 20 for the computer on a disk. One day i needed to go reinstall it. After i download origin and logged into my account, fifa 20 wasn't there. When i tried entering my code again, it said it was already used. Is there a way to get my game back?

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https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/31213201

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https://answers.ea.com//t5/Technical-Issues/My-game-has-disappeared-from-my-origin-launcher/td-p/9010535

r8TYE

EA_Cade replied to My game has disappeared from my origin launcher

Hi @niksunbg,

Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.

-EA Cade

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6:00 pm, April 24, 2020 Technical Issues

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