Can't get into ultimate team
I can't get into ultimate team on my main account meanwhile the other online services are working and on my subaccount I have no problem getting into ultimate team.
Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/11528651
source_url
https://answers.ea.com//t5/Technical-Issues/Can-t-get-into-ultimate-team/td-p/9271987
Serpion18 replied to Can't get into ultimate team
@deandjdean I’m on Xbox platform and cannot get into ultimate team, neither is the companion app working for me.
8:00 am, July 1, 2020 Technical Issues
MadRedPirahna replied to Can't get into ultimate team
Hey @deandjdean
Sorry to hear about that. On what platform is this on?
If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game Adviser.
To contact an adviser please follow the steps below:
1. Click on the following link: http://help.ea.com/
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game.
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next'
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.
Thank You!
/MadRedPirahna
7:30 pm, June 29, 2020 Technical Issues
