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Banned from the Tranfer Market

Hello, I am really frustrated and fed up EA.

Was hacked in November and the hacker carried out FUT coin distribution and now I have the ban! EA have taken far too long in responding to emails and when they finally do reply it is really frustrating to read that they have "carried out a thorough investigation" (which is obviously a standard reply) because if any investigation had been done they would clearly see what has happened!!

Is there anything further that I can do to get a resolution to this???

Solved! Go to Solution.

Posted in Technical Issues

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https://answers.ea.com//t5/user/viewprofilepage/user-id/29903501

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https://answers.ea.com//t5/Technical-Issues/Banned-from-the-Tranfer-Market/td-p/8660448

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oliver2569 replied to Banned from the Tranfer Market

Hi Darko,

I have already done this without any success. Unfortunately, it seems the Terms of Service Team do not carry out any investigations otherwise they would clearly see that the issue took place whilst my account was hacked, which quite frankly is ridiculous.

5:30 pm, January 19, 2020 Technical Issues

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IYLkp

MankelLynneEthan replied to Banned from the Tranfer Market

Lost ultimate team. Spoke to someone from EA yesterday. No the account is not valid

4:30 pm, January 20, 2020 Technical Issues

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uaVS1

EA_Darko replied to Banned from the Tranfer Market

Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click Contact usat the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

5:00 pm, January 19, 2020 Technical Issues

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