Made new ps4 account and transferd money cause of bug

I couldnt play on my main cause i get kicked everytime i end an game so it doesnt count as a win if i win and i transferd my money on my bugged account on my new account so they decided to take my money away cause i was cheating but how am i breaking the rules  if i cant play the game to make coins so i dont know but i want my coins back.

 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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