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Missing pro clubs from disc

Received the FIFA 20 game for Xmas, popped in the disc to install the other day, and all game modes work except for pro clubs.

 

the screen stays frozen in loading, but the music continues to play in the background

 

I’ve tried three times now to delete and reinstall, but same issue with pro clubs

 

is it a problem with the disc? Or is something wrong with my Xbox 

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ghg093 replied to Missing pro clubs from disc

Thanks for reaching out! 

i just tried it twice and it’s the same result

 

press pro clubs, loading screen pops up for a couple seconds, then just the background appears.

 

i don’t think it’s an issue with connection to servers, it looks like it’s the disc itself

 

can I request a digital copy of the game from someone at EA? Or a refund if possible?

 

i like to play pro clubs, so I’d prefer a copy of the game

 

thanis!

8:00 pm, January 7, 2020 Technical Issues

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b84i1

EA_Aljo replied to Missing pro clubs from disc

Hi there, @ghg093.

 

I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

5:30 pm, January 7, 2020 Technical Issues

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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