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I have contacted ea tos team multiple times about my account banned and I explained to them how it was a mistake and the reason and it does not break the TOD rules however in reply the TOS team sending me automated emails, I was then told my account was unbanned in a email however I later checked nothing happened so I went to ea contact and the advisor said that my account should be unbanned but again nothing happened can I get help nothing happening in the attach file I have provided where it says i should be unbanned please help me my Twitter is @ oSTLTH 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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