Tried deleting cache files to fix a white screen, but ended up with no games.
I recently got a white screen on origin saying:
Well, that didn't go as planned
Origin encountered an issue loading this page. Please try reloading it – if that doesn’t work, restart the client or try again later.
I looked up fixes to the problem on Answers HQ and found one saying to delete the cache files in Origins %appdata%, which i did.
However, when i reopened origin i found that my account did not own any games, and i had no origin friends on my account, despite the files to FIFA 20 and Apex Legends still being on my PC. When open the game from a shortcut, it says i did not own the game. Is there any way to recover FIFA 20 without paying for the game again?
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EA_Cade replied to Tried deleting cache files to fix a white screen, but ended up with no games.
Hi @phagma,
Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.
5:30 pm, April 16, 2020 Technical Issues
