My account has been banned from FIFA online play

I have just bought this game 2 days ago.

Played only 30+ games.

 

Today I got a mail that

 

Hello,

We noticed that your account was involved with cheating during one or more FIFA online matches, which breaks our rules.

Your account has been banned from FIFA online play.

 

What is this?

I got disconnected many times from servers in rivals & got loss for all of them.

"You have lost your connection to EA servers " & I'm kicked back to the FIFA main menu.

 

Am I banned for getting disconnected from EA servers?

I need a explanation for this.

On what basis do you ban my account & labeling that I'm a cheater

 

I'm doing player objectives which expires 3 days.I have completed most of it but my account is banned & it will take 72hrs to respond.

I have contacted but still I didn't got any reply.

Posted in Technical Issues

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