dareediro replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @EA_Cade ,

I've tried your suggestion below, but unfortunately it doesn't work.. please help me to fix this issue

3:00 pm, April 2, 2020 Technical Issues

crispoolp replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hello @dareediro 

 At first: all the extra JUNK video card drivers install can  make issues . And all the extra junk is just not needed for most people.

This is how to do a clean graphic driver clean install: 

Note:  Try to reinstall the latest driver for your graphics card in this way, and try to do the same with previous versions.

1. For NVIDIA go download your driver put it on your desktop. https://www.nvidia.com/Download/index.aspx?lang=en-us

For AMD http://support.amd.com/en-us/download


2.  Go download Display Driver Uninstaller and unzip it on desktop.Read the page fully if you have never used this program and yes it must be done in safe mode for it to work

 https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

3- Go download the free version of CCleaner install it..

https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/   

Install it and clean your registry before you start the video card driver uninstall.



4. Once everything is downloaded and on your desktop then reboot your PC in safe mode.

To get to safe mode type    msconfig in run. The window  will bring up. Choose safe mode, go to boot tab and check off safe boot Minimal hit apply and reboot PC.



5. Remove old video card driver in safe mode using DDU in safe mode



6. Once DDU is rebooting unplug your network.  Windows won't install  a video card driver on your computer,  if you did not set in DDU settings.




NOTE: G-Force Experience and sound driver they are not needed for most people and G-Force Experience makes problems on a PC . For AMD card Advanced only check off display driver and catalyst control center as well as check off clean install.

8. When new video card driver is installed reboot your PC

9. Once rebooted use CC Cleaner to clean the registry one more time. 

10. Run windows Scan: 

Test Windows for errors because a clean installation of Windows is not always stable.

NOTE: Running SFC does not guarantee that the failure will not happen, but will make sure that it does not happen because the Windows DLL or file is corrupted in Windows.   

Click the Windows key and S - Enter cmd in the search engine 

Right-click Command Prompt - Run as administrator.

Then enter sfc / scannow in the window that will open. - Confirm and wait for verification to complete.

10:00 am, April 4, 2020 Technical Issues

EA_Cade replied to FIFA 20 PC FREEZING AFTER CHOOSING PROFILE AND DOWNLOADING LIVE FIXTURES

Hi @dareediro,

Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear

-EA Cade

7:00 pm, April 1, 2020 Technical Issues