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EA_Cade replied to PC- Game keeps crashing with no error message after title update 8

Hi @mesh254_ule,Can you get us a DXDiag please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

MoeHC
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EA_Cade replied to Origin keeps trying to update unexisting trial version

Hi @f3o0x,Sorry to hear it. To resolve this one you'll need to have an advisor remove the trial entitlement from your account at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp. ..

6:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Online, can't play online without paid xbox account

Hi @99turino,You'll need an active Xbox Live Gold membership to play online with other players. -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Online play with some kind of a glitch

Hi @Dan12Kings,Check your accessibility settings on the main menu, make sure you don't have the text to speech box ticked. -EA_Cade

3:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Online modes not working, Your account does not have the required privlege.

Hi @pehorts,That's usually related to an Xbox Live Gold membership expiring, have you been in contact with Xbox Support on this? You can check your membership status here: http://bit.ly/XboxMembership..

4:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Online friendlies ps4

Hi @turtinjo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

5:00 pm, June 23, 2020 Technical Issues

0N1mo
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EA_Cade replied to Online fifa 20 ultimate team stamina issue online season also

Hi @sbnfar,Are you playing with Overload Ball Side/Constant Pressure tactics enabled? -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Offtopic Question

Hi @chegevarrra,You can't post on the FIFA forum if your account doesn't own FIFA 20. The account you're posting with here does not have FIFA 20 associated with it. -EA Cade

3:30 pm, April 15, 2020 Technical Issues

PGfnp
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EA_Cade replied to Objecyive not completed

Hi @aragon6789,I've completed those myself without issue, can you be more specific as to the ones you're having trouble with please? -EA_Cade

3:00 pm, February 27, 2020 Technical Issues

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EA_Cade replied to Objectives Not Registering

Hi @DeaneBeane,I'm not showing any issues with these objectives currently being tracked. Any chance you can get us a video of the objective being completed in game but not showing completed after in F..

9:30 pm, March 17, 2020 Technical Issues

OQjsw
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EA_Cade replied to Not sending email so I can reset my password

Hi @newell126890,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

5:00 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Not my log in email

Hi @MBEmbles,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

yf6iZ
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EA_Cade replied to Not getting security code

Hi @MagicBang123,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

7:00 pm, April 15, 2020 Technical Issues

uKWAd
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EA_Cade replied to Not getting packs

Hi @Kieran2481,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, November 30, 2019 Technical Issues

MTl8q
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EA_Cade replied to Not getting my packs!!

Hi @rolleboiii,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, March 31, 2020 Technical Issues

oTUqH
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EA_Cade replied to Not connected

Hi @gerron26,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Mak..

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to No verification code

Hi @shaneandshaneo,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

10:00 pm, March 21, 2020 Technical Issues

SQDis
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EA_Cade replied to No rewards from weekend league

Hi @2472weecal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to No rewards after S.BATTLES and Rivals

Hi @dapharoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to No response from EA Support for Open Help Case since March 29th

Hi @stuartduff,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

9:00 pm, April 7, 2020 Technical Issues

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EA_Cade replied to No more live chat for EA

Hi @bigtoto1991,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

4:00 pm, April 8, 2020 Technical Issues

3zusl
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EA_Cade replied to Nintendo switch fifa 20

Hi @sakaros360,You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

6:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Nintendo switch , fifa20

Hi @jamiezachcal,That usually indicates an underage Nintendo account is linked up with the Origin account. You would need to create an account that's of age to connect online. ..

4:00 pm, January 16, 2020 Technical Issues

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EA_Cade replied to New xbox, differen origin

Hi @steves709,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Never got my prime icon pack

Hi @Sondre1210,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, April 9, 2020 Technical Issues

tibqK
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EA_Cade replied to Need help seperating xbox account from ea account.

Hi @jondeg1519,For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

3:00 pm, January 17, 2020 Technical Issues

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EA_Cade replied to Need an agent assitance but can't find Live Chat.

Hi @yoksulcoban,What exactly is the issue you need assistance with? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to My verification code is not being sent to my email.

Hi @tgfrgghjh,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

8:30 pm, December 12, 2019 Technical Issues

FwWGK
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EA_Cade replied to My ultimate team glitch

Hi @Woodpeckerjnr,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, July 1, 2020 Technical Issues

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EA_Cade replied to My squad players lost

Hi @swiftoh,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to My player dissapear

Hi @Rosinho2002,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to My keyboard controls switch

Hi @Tbeast-D-Gam3r,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists?..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to My gold coin is missing

Hi @cyp0825,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, February 26, 2020 Technical Issues

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EA_Cade replied to My game has disappeared from my origin launcher

Hi @niksunbg,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

6:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to My friend submitted my tokens into the prime pack and I don’t want the pack

Hi @calllum456,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to My friend deleted my FUT account?

@pysta95 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

10:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to My friend cant play online with only 2 friendlies. White screen problem

Hi @Egzup,That usually means that person has a strict NAT type or is on IPv6. You'll want to get them to set a Static IP to their PS4 and then place it in a DMZ. If they're on IPv6 there isn't much we..

4:30 pm, January 30, 2020 Technical Issues

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EA_Cade replied to My email has become invalid

Hi @a-woke-ken,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

6:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to My coins

Hi @cilliancallier,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:00 pm, June 10, 2020 Technical Issues

oiINY
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EA_Cade replied to My cards disappeared from my account

Hi @Bartho04,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to My ban

Hi @maxebben102005, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

10:30 pm, December 7, 2019 Technical Issues

tHXGi
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EA_Cade replied to My acount was compromised

Hi @0256763467423,If you're missing content you'll need to reach out via http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance; we cannot assist with this type of issue here. Our support..

9:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to My account was unfairly locked and I didn't do anything that violates the play p

Hi @makhmakh660,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ nor can an advisor help you at Help.EA.com...

9:00 pm, November 22, 2019 Technical Issues

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EA_Cade replied to My account was hacked

Hi @denisselimow,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

4:00 pm, November 30, 2019 Technical Issues

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EA_Cade replied to My account is invalid

Hey all, For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to My account has banned from transfer market in FIFA 20.

Hi @Leszter777,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade

2:30 pm, May 1, 2020 Technical Issues

foROs
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EA_Cade replied to My account ban in transfer market

Hi @Devsdaddy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:30 pm, June 8, 2020 Technical Issues

mnFAW
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EA_Cade replied to My Transfer Targets

Hi @ulisesfern279,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, February 1, 2020 Technical Issues

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EA_Cade replied to My Swap Icon Disappeared

Hi @maem200510,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

11:00 pm, November 19, 2019 Technical Issues

oeLhc
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EA_Cade replied to My Packs are not showing in Store

Hi @shakilruet,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, January 14, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.