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EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!
Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..
7:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to my elite 3 finish
Hi @PitiedCow626795,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to matchmaking
Hi @KamilTsubasa,The home team is the one with the best connection to the server/opponent, I would recommend improving your latency if you're always the away team. You can try these steps http://bit.l..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to keep matching to people very far away
Hi @awad1231,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to game freezes in division rivals and record in unaffected.
Hi @Dardar5556,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
7:30 pm, March 31, 2020 Technical Issues
EA_Cade replied to fut wep app transfer market is not opened , I played 1500 matches
Hi @huseyinsenn,We have no way to manually open the web and companion apps functionality, if the market hasn't unlocked yet you'll need to continue playing the game to unlock it. ..
5:00 pm, February 12, 2020 Technical Issues
EA_Cade replied to fut weekend
Hi @Kadefrees,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
7:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to fifa 20 screen freezez when connecting to ea servers
Hi @W12GUNNER,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to div rivals disconnections after win
Hi @tophazardous,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
8:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to connection lost
Hi @ll_Mh_ll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
5:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to cheats on fifa
Hi @redbrick111,Sorry to hear this, if you feel someone is cheating in game you can always report them via the steps here: http://bit.ly/EAReportPlayer -EA_Cade
9:00 am, November 13, 2019 Technical Issues
EA_Cade replied to cannot connect to ea server after weekend league win, and get a lose , again
Hi @general-mps,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
4:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to can't connect to EA servers FIFA 20
Hi @Modon69,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Your match is currently under review
Hi @Jerome1RooTs,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
6:00 pm, January 14, 2020 Technical Issues
EA_Cade replied to Weekend league wins counted as loss
Hi @abdohammam,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to Weekend league loss?
Hi @tedgundry,That would indicate that you were the one who lost connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win,..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Weekend League Win was not counted
Hi @Curiousrobertlol,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to Weekend League Disconnections
Hi @PazCorp,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..
4:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Way The game plays
Hi @stingbean2,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
5:30 pm, April 4, 2020 Technical Issues
EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019
Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to Ultimate Team is completely broken because of cheaters.We paying money for what?
Hi @47rising,If you suspect someone is cheating, please report it accordingly. We have no way to action or investigate someone over Answers HQ. -EA Cade
4:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to Transferring Ultimate Team account to different Xbox?
Hi @AvivChelsea65,FIFA progress is locked to the account it was earned on I'm afraid, we have no way of transferring it to a different gamertag. -EA Cade
3:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Took away futchamps games and gave me a loss because servers went down
Hi @THorangeiPWN,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
8:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Thats not fair
Hi @ameralomari12,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to Technical problem
Hi @aaron5512,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
2:30 pm, February 7, 2020 Technical Issues
EA_Cade replied to TOTW Pepe 87?
Hi @d34n0k3nt,It can take a few hours, my De Ligt last week didn't update right away either. -EA_Cade
8:00 pm, March 25, 2020 Technical Issues
EA_Cade replied to Still no access...
Hi @trenw,We have no way to manually unlock this on our side, you should unlock it normally through regular gameplay. -EA Cade
4:30 pm, June 23, 2020 Technical Issues
EA_Cade replied to Squad battles
Hi @Rahmanesy1,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
10:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to Speed Up lag PC
Hi @ydovgart,Where about are you located? Your best ping on this test is over 100ms which isn't great, but may be caused by simply being far away from the server you're connecting to for the test. ..
6:30 pm, January 4, 2020 Technical Issues
EA_Cade replied to Server is trash
Hi @terrencechan0407,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This ..
4:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Screen overlay will not go away
Hi @glass6,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..
10:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Robbed of Win Fut Champs WL?
Hi @mitchsweg,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to Randomly getting disconnected mid game in FUT champs
@Balzzey If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is ..
4:30 pm, January 12, 2020 Technical Issues
EA_Cade replied to Quitters
Hi @KGI_Kliko,Thanks for the feedback, I'll see that it gets to the right teams. Currently, if your game session is interrupted the game will determine based on several factors whether the game is rec..
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to QUITS RESULTS
Hi @A7mad7abib007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
3:30 pm, February 1, 2020 Technical Issues
EA_Cade replied to Problem conecting to the Ea. Server
Hi @daniel_greate,Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on y..
5:30 pm, June 23, 2020 Technical Issues
EA_Cade replied to Playing away or at home
Hi @Hidduuh03,The player with the best connection to the server plays as the Home team. -EA_Cade
8:30 pm, January 14, 2020 Technical Issues
EA_Cade replied to Player using glitch in fut champions
Hi @Lalo10142007,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
3:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Player fitness
@WhiteShark8800 Fitness is bugged at the moment, but in the opposite way you're describing. Until a fix is implemented regardless of your players fitness level seen on the Squad screen they will alwa..
9:00 pm, December 7, 2019 Technical Issues
EA_Cade replied to Penalty in Career mode
Hi @Theunsolid,That's new to me, is there any way you can get me a video of this so I can share it with the FIFA team? -EA_Cade
3:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Opponent quits, but recorded as a loss!?!
Hi @D_D_51lv4,That would indicate that you dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to Opponent quits at 90th minute
@harshk98 If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..
3:00 pm, June 27, 2020 Technical Issues
EA_Cade replied to Online issues when playing matches in fut champion and rivels
Hi @dude3522,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..
5:00 pm, November 22, 2019 Technical Issues
EA_Cade replied to Online friendlies ps4
Hi @turtinjo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..
5:00 pm, June 23, 2020 Technical Issues
EA_Cade replied to Online conection error
Hi @shumy900,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Not getting wins on FIFA ULTIMATE TEAM CHAMPIONS when my opponents back out
Hi @ALEXMARTIN245,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
3:00 pm, January 25, 2020 Technical Issues
EA_Cade replied to No loss DC
Hi @ezziedenoob,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Missing squad-battles points
Hi @Anto5526,If you aren't getting points after a game you've either played all 40 games this week or you've refreshed the rest away. -EA_Cade ..
11:00 pm, December 28, 2019 Technical Issues
EA_Cade replied to Matches disconnecting in Fut Champs
Hi @nishantsalhotra,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This p..
9:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to Match under review, I’ve got a loss?
Hi @mgts90,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..
4:00 pm, June 26, 2020 Technical Issues
