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EA_Cade replied to Constantly freezing or getting disconnected online
Hi @Pushmipuli,You'll want to reach out to your ISP on this one, you have a 1000ms ping to your router which is indicative of an overall network problem. That first hop should never be above 2ms in an..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to Career Mode Issues Megathread
Hey all, This thread was created back in September to be a centralized location to provide feedback on FIFA 20's Career Mode. With the release of various fixes and tweaks over the 6 ..
4:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to Can’t connect to server
@jowanlouie1977 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
4:30 pm, April 5, 2020 Technical Issues
EA_Cade replied to Cant buy players suddently!?
Hi @gamestop435,That sounds like you hit a form of bot detection, this isn't something we can unlock manually for you I'm afraid. You'll want to play games and stop attempting to search for a bit to u..
10:00 pm, November 13, 2019 Technical Issues
EA_Cade replied to Can't connect Nintendo Switch
@TheCantillons You're most likely already linked up in that case - the only other step I have is to hold the power button down on the Switch for 15 seconds to clear the system cache and then try reco..
10:00 pm, January 11, 2020 Technical Issues
EA_Cade replied to *SL_MoreThanOneDevicePopup
Hi @Agnemyr91,Can you try these steps http://bit.ly/PS4Safe_Mode and select Rebuild Database first?If that doesn't work - these steps will let you delete your PSN ID so you can re-add it after. Step 1..
4:30 pm, December 24, 2019 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
EA_Blueberry replied to Webapp/companion FIFA 20 says I don't have a FUT club?
@brianRosmalen You're likely logging into the web app on a different EA account than what your Gamertag/PSN ID is linked to. Here is how to find the email address associated with your EA ..
11:00 am, March 2, 2020 Technical Issues
EA_Blueberry replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Hey, PC FIFA fans!Does this solution fix this for you? We also have some basic connection troubleshooting steps below that help out a lot of FIFA players. If they don't work, please let u..
8:30 pm, February 14, 2020 Technical Issues
EA_Blueberry replied to PC Error getdeviceremovedreason
@bacchus99 Hey there! There's a variety of things that can lead up to that error and we may need to try a few things out to see what sticks for you. Can you upload a DxDiag so we can firs..
7:30 pm, February 16, 2020 Technical Issues
EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues
EA_Blueberry replied to Fifa 20 ultimate team keeps crashing
@iphantomh12 Are you on Xbox One, PlayStation 4, or PC? /Blueberry------------------------------------------------------------------------------------------------..
8:00 pm, November 13, 2019 Technical Issues
EA_Blueberry replied to Fifa 20 online friendly match bug
@fr0d3X_11 Are you and your friends on PS4 or PC? /Blueberry-------------------------------------------------------------------------------------------------Hey t..
6:00 pm, November 24, 2019 Technical Issues
EA_Blueberry replied to FIFA 20 not loading
@kjaskur Hey my friend are you still stuck at the loading screen? If you have any Non-Xbox One devices plugged into the USB slot try removing them and perform a quick power cycle with the..
1:30 am, March 18, 2020 Technical Issues
EA_Blueberry replied to Cant connect to Ea servers in Fifa 20
Hey, FIFA fans.We are currently investigating some connectivity problems with our games, including FIFA 20. Thank you for your patience while we look to get the servers back up and available for you a..
6:30 pm, November 19, 2019 Technical Issues
EA_Barry replied to Controller Vibration Turn Off Feature
@JamieTheGee Turning off controller vibration at a console level should work. Are you sure you did it correctly/turned it off on the correct controller? Press the Xbox b..
4:00 pm, January 27, 2020 Technical Issues
EA_Barry replied to @zeroe.com
@Twanoviche If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
12:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Aljo replied to Sudden internet disconnection
Hi there, @zubz_87. We should go through some connection troubleshooting to find out why this is happening. It sounds like you're on a wired connection, but I want to be sure. Your console..
6:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Please let that go to ea
Hi there, @xyas4ser. How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..
5:30 pm, February 14, 2020 Technical Issues
EA_Aljo replied to Online Friendly connection lost, Ps4
Hi there, @jerocarson . You want to make sure you use either Type 1 or Type 2. Type 3 will restrict your NAT too much. Can you try changing it to Type 1 in your router and then power ..
5:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to No email access
Hi there, @Scallywaggles86. When you are filling out the web form, you're asked for the email you have access to as well as the one you want to change. Are you sure you're putting the corr..
5:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Fifia20 crash when playing draft
Hi there, @Vancr0w. Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..
5:00 pm, April 30, 2020 Technical Issues
EA_Aljo replied to EA Servers
Hi there, @bigGucciso5a300 We don't have any details currently so keep an eye on our official channels. We can always go through some connection troubleshooting to try to rule out an..
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to Draft game loss
Hi there, @Thesturnpiplup. You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Draft Token
Hi there, @PazCorp. You can check to see if a replacement Draft Token is available here. If you frequently disconnect from matches, we should go through some troubleshooting. Just let me k..
6:30 am, June 23, 2020 Technical Issues
EA_Aljo replied to Draft
Hi there, @sneddon2003. You can go here to see if a replacement Draft Token is available. If you disconnect frequently, we should go through some connection troubleshooting. Just let me kn..
10:00 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Disconnet for FUT champs
Hi there, @hgfdsddhj. We don't have the ability to add games. The best we can do is troubleshoot your connection. If you frequently disconnect, we should do that. Just let me know if you w..
6:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Disconnected from EA servers on Wired Connection
Hi there, @bwestever. We don't have a way to modify records. How often are you disconnecting? Wired definitely is more stable than wireless, but you're not immune to disconnecting. If it h..
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
E1hab95 replied to Cant delete my club anymore at fifa 20 FUT
@sason196 I can't delete my team online because I tried several times and accidentally chose a Spanish league instead of England I want help please delete and start from scratch, thanks
8:00 pm, January 28, 2020 Technical Issues
Durrani13 replied to What's a fair price for the RTTF players? on November 9, 2019 8:50AM
Simmo wrote: » If you enjoy the NIF versions and have them in your team, then just upgrade and forget about the cost. True but I don't want to pay overs as I'm not very coin rich. Worked really ha..
9:00 am, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to I really want that Vinicius card, his normal card feels at times better than my Neymar on November 10, 2019 10:54AM
C'mon EA let's try to beat TOTM Vardy and say a 1x82 team
11:00 am, November 10, 2019 Ultimate Team General Discussion
Durrani13 replied to Drag back Fut champs on November 9, 2019 4:31PM
Goalrush wrote: » Jrmcsorley85 wrote: » Goalrush wrote: » Knowlesdinho wrote: » Complain about it relentlessly but still play it week in week out champs. 1st time I redeemed me qualificat..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
Durrani13 replied to Black Friday market crash? on November 10, 2019 11:22AM
Mogga wrote: » Just buy the players you want man ffs. It's not real money Time is money and hard earned coins are valuable.
11:30 am, November 10, 2019 Ultimate Team General Discussion
Durrani13 replied to Attackers acting like a Kante on November 10, 2019 7:38AM
Triplee123 wrote: » When ya come against teams that are 4231 with every player drop back, even tho most weakest players can come back and defend like they are Kante, a player like dembelle or Lucas ..
8:00 am, November 10, 2019 Ultimate Team General Discussion
Duromeco replied to How can I get back my money? I don't want to pay for a broken game like this...
Thanks for your reply.Wouldn't be easier for me and you to fix the problem instead of proceed with a (long in terms) refound?I've linked my problem in the preivous message and in order to be sure I've..
10:30 am, November 17, 2019 Technical Issues
Dunkirk replied to when ea wants you to lose... on November 2, 2019 6:34PM
Beyond embarrassing
7:30 am, November 6, 2019 Ultimate Team General Discussion
Dunkirk replied to Do you want an explanation from EA regarding in game delay? on November 7, 2019 6:31PM
There will never be an explanation because they have no idea how to fix it. They’re just cowering in a little corner.
7:00 pm, November 7, 2019 Ultimate Team General Discussion
Duncan1972 replied to Is there a point in playing now on November 5, 2019 9:26PM
Downthewing85 wrote: » Kingyyy01 wrote: » The game was the best it’s ever been before they done any patches. Fact Yep This. Even before the last it wasn’t a bad half way between arcade a..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
DunB replied to This is UNPLAYABLE ! on October 18, 2019 2:57PM
lalalaala wrote: » What the f u c k is this ? This is the worst ever that this game ever been , Today is totally unplayable , Slow game play , players dont run , you cant pass , its a total mess ! ..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
DunB replied to This is UNPLAYABLE ! on October 18, 2019 2:57PM
lalalaala wrote: » What the f u c k is this ? This is the worst ever that this game ever been , Today is totally unplayable , Slow game play , players dont run , you cant pass , its a total mess ! ..
6:30 pm, November 6, 2019 Ultimate Team General Discussion
Dukesy16 replied to Your Top 3 cards under 3 million? on November 4, 2019 6:38PM
Got ronaldo and Messi in same team 4-3-3 both on full chem xFATAL wrote: » D0lvl wrote: » cr7, messi, mbappe, neymar Wanted to try cr7 this wl and at first it was shaky but through it all, he s..
3:30 pm, November 10, 2019 Ultimate Team General Discussion
Dukesy16 replied to It's official: Lewandowski is the 2nd worst player I have used on November 10, 2019 12:41PM
Lol he sounds awful Jay1787 wrote: » Dukesy16 wrote: » Why Every time I took a shot with him he would always use his weak foot, no matter how much i tried to make it easier for his strong foot...
1:00 pm, November 10, 2019 Ultimate Team General Discussion
Dukesy16 replied to It's official: Lewandowski is the 2nd worst player I have used on November 10, 2019 12:37PM
Why
1:00 pm, November 10, 2019 Ultimate Team General Discussion
Dukesy16 replied to It's official: Lewandowski is the 2nd worst player I have used on November 10, 2019 12:35PM
Who’s first
1:00 pm, November 10, 2019 Ultimate Team General Discussion
Dubbly replied to RTTF - who would you like to see ? on November 6, 2019 9:33AM
pudgyfudgy wrote: » Is it coming this Friday? I've got a bunch of packs, might save them all for Friday! Not as if I'm going to pack anything though. I’m just saving all my packs now until the ..
10:00 am, November 6, 2019 Ultimate Team General Discussion
Dubbly replied to Lol. The Tifo’s from twitch are hilarious. on November 8, 2019 2:49PM
KING_HENKE wrote: » Why don’t you want a huge photo of an overgrown sweaty child who’s never spoken to a girl as your tifo? Just described 90% of FIFA’s fanbase right there.
3:00 pm, November 8, 2019 Ultimate Team General Discussion
