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EA_Cade replied to Quick sell recovery

Hi @stanislav2319,I'm afraid we won't be able to assist, you have a limited amount of quick sell recoveries -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Question about who we are matched with

Hiya @Keiheuvel    You're only matched based upon 3 factors: Your Location Your Division Your Form (Only in FUT Champions) Your team overall rating and input method are not factored i..

5:00 pm, June 3, 2020 Technical Issues

B1k82
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EA_Cade replied to Progress Disappeared

Hi @drackonus123,Your FUT account is tied to your PSN ID, they are not transferrable. -EA Cade View in thread

5:30 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Problems connecting XBox account to EA

Hi @Badgewick,Where exactly are you seeing this error message? Does the account have Xbox Live Gold? -EA Cade

2:00 pm, June 24, 2020 Technical Issues

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EA_Cade replied to Problem with online supoort

Hi @bombaboy1993,You may not be able to do this from a phone at the moment, I would recommend setting your location to the US on the help site settings and then trying again, additionally you can reac..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Problem with FUT Web App

Hi @BeeNGBOFF,Hey there, can you tell me exactly what you were doing when this started? -EA Cade View in thread

3:00 pm, June 5, 2020 Technical Issues

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EA_Cade replied to Problem with EA servers

Hi @zhelwan,This should be resolved now, are you still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Problem conecting to the Ea. Server

Hi @daniel_greate,Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT on y..

5:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Problem after buying a pack

Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..

3:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Pro clubs season

Hi @aguero916,Can the group leader press the R1/RB button in the lobby to cycle over to the settings tab and change "Cup match" to "League match"? -EA Cade

3:00 pm, May 2, 2020 Technical Issues

adv1N
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EA_Cade replied to Pro clubs drop outs

Hi @sammather638,I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/If those steps don't..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Pro League sbc player

Hi @Evenafire,Correct, you completed the SBC before the new player was added to the rewards. -EA Cade

6:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Pro Clubs Bug

Hi @rfostrrr,Make sure you don't have Text to Speech or Speech to Text enabled in the accessibility settings inside FIFA 20 please. -EA Cade

2:30 pm, March 26, 2020 Technical Issues

2boIR
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EA_Cade replied to Post update no changes

Hi @Tavodomador,Are you playing on PC? The patch hasn't released on console. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Poor gsme play xbox fifa20

Hi @davegill123,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Points not added

Hi @gfd34567uytgfd,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

4:30 pm, April 3, 2020 Technical Issues

isBo8
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EA_Cade replied to Please read EA

Hi @RecklessWorm055,That warning isn't only applicable to the console version of the game I'm afraid, this isn't something we can assist with any longer. -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Please help - Unable to connect to the Ea Servers Fifa 20

Hi @snowingearth,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Please answer me quickly i need help

Hi @yassin9085,What system are you playing on? -EA Cade

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Playes Stats window freezes in game

Hi @BKiller1903,This issue is being investigated by the FIFA team currently. -EA Cade

7:30 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Player selss for less coins than I asked on the trasfermarked

Hi @1111111ggdsw2,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer ma..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Player name says undefined in post match graphics after getting the ball.

Hi @GuardianD671,This is a known issue that's been sent to the FIFA team for investigation. -EA Cade

9:30 pm, April 16, 2020 Technical Issues

wzf75
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EA_Cade replied to Player career mode issue

Hi @Cheynerpants,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade

2:30 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Player Career Mode - Changing Role in Edit Pro not working

Hi @Zachyxt,That's odd, what happens if you delete the pro inside Customise - Profile - Delete and then recreate it? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to PlayStation message from ‘EA’

Hi @RobStonerr,That's legit! Simply resume your case with the provided code to proceed with restoring access to your account -EA Cade

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to PlayStation 4 crashing when connecting to servers

Hi @xD_Cheesy,Is the game itself crashing or the entire console? -EA Cade

3:00 pm, July 1, 2020 Technical Issues

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EA_Cade replied to Placement matches won’t load

Hi @georgeporge696,Sorry to hear it, what system is this happening on? -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Ping ping ping...

Hi @Jesuss7,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

BsMve
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EA_Cade replied to Packs disappearing

Hi @doosan14,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

3:00 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Packs disappeared before I could redeem.

Hi @35373737,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Packs

Hi @mellis23,Sorry, I'm not following what you mean. -EA Cade

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to Packed Salvio but didnt receive the TOTSSF version

Hi @demercreed,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:30 pm, June 2, 2020 Technical Issues

hXwCs
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EA_Cade replied to PS4 console comes on by itself..... why?

Hi @shattseek,That sounds like your console may need to be looked at, FIFA won't turn our console on randomly though it may start an update if your console is configured accordingly.Similarly, I've no..

8:00 pm, June 4, 2020 Technical Issues

ahm9y
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EA_Cade replied to PS4 FIFA 20 Pro Clubs LAN keeps crashing

Hi @CDPP1112,Can you try setting a Static IP address to both consoles and let me know if this persists? -EA Cade

3:00 pm, April 22, 2020 Technical Issues

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EA_Cade replied to PS$ FIFA 20 Online Tournaments bug formation and tactics

Hi @david130585,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this ..

4:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to PLEASE HELP ME EA!!!!!!!!

Hi @themajor47,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to PING POINTER

Hi @Kratasek33,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:00 pm, April 1, 2020 Technical Issues

UdYER
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EA_Cade replied to PC Crashing after launching FIFA 20

Hi @Dodgy_Gabe,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

5:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to PC Alt+F4 solution please?!

Hi @themajor47,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to PC - FIFA 20 Launcher Not Start

Hi @Funct110N,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to PACK FAIL

Hi @chappeth14,The Championship TOTS is still active and in packs until Monday.  -EA Cade View in thread

7:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Origin Crashes Mid Fifa

Hi @callumfunnell,Gotcha, can you try these steps https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/#updatedrivers to ensure you have the latest drivers installed and let me know if that h..

8:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Origin Client Terminated Error

Hiya @aahaan77    Can you run through these steps please:   Close Origin completely by right clicking the Origin system tray icon and selecting Exit. Make sure that Orig..

5:00 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Origin (PC) career saved game to PS4

Hi @jahinojosaz,At this time FIFA does not support cross save compatibility. -EA Cade

4:00 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Opponent team name not changing.

Hi @Snoopgeorgio,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

3:00 pm, June 11, 2020 Technical Issues

wSV13
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EA_Cade replied to Opponent quits, but recorded as a loss!?!

Hi @D_D_51lv4,That would indicate that you dropped connection. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Opponent quits at 90th minute

@harshk98 If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is..

3:00 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Online, can't play online without paid xbox account

Hi @99turino,You'll need an active Xbox Live Gold membership to play online with other players. -EA Cade

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to Online season game keeps freezing

Hi @begleyAFC,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

7:00 pm, April 18, 2020 Technical Issues

pvdez
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EA_Cade replied to Online problem

Hi @XxhubertusxX,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:00 pm, April 18, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.