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EA_Cade replied to Very very slow gameplay

Hi @Guteekk93,Your UO Trace looks perfect, are you playing on PC? -EA Cade

8:30 pm, April 18, 2020 Technical Issues

radO7
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EA_Cade replied to Verification email not coming

Hi @simon479,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

KRABH
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EA_Cade replied to Verification code ea fifa20

Hi @ibizabhoy20,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..

5:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Urgent Help, this is beyond a joke now

Hi @Jullz141274,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

3:30 pm, March 28, 2020 Technical Issues

lMs09
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EA_Cade replied to Ur joking right?

Hi @Josh273165,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Update

Hi @lenoza95,There were 2 updates released in the last 24 hours for console, were you able to connect again after this finished? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to Unrecognised email account

Hi @woodus_126,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Unlinking ea from gamertag

Hi @Goingbridge56,You would only get that message if you're trying to use a gamertag that was on the Xbox already, you'll need to create your own gamertag and EA account to bypass this. We cannot gran..

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Unfair Matchmaking

Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..

7:00 pm, June 17, 2020 Technical Issues

S8126
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EA_Cade replied to Unable to sub, make tactical changes, all players undefined

Hi @coyelt84,This issue was resolved with the latest Title Update for FIFA 20, when was the last time this occurred? -EA Cade

3:30 pm, April 9, 2020 Technical Issues

0LVaI
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EA_Cade replied to Unable to sell players on Console, Web App and Companion App

Hi @iNeverLOSE_HOV,What happens when you try to sell a player? Are you getting an error message of some kind? -EA Cade

2:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Unable to search and connect with friends

Hi @ayniabDan,Apologies, I don't have a Switch with me at the moment to test this but have you tried adding your son as a friend on your profile page on the Switch already? -E..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to reach you Support

Hi @titopouchka,Sorry to hear it. You can share them here if you like. -EA Cade

4:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to play FIFA 20 online

Hi @scotbobby,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

6:00 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Unable to login to ultimate team using my wired LAN connection

Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Unable to login to fifa 20 on xbox

Hi @xxkillakal7,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..

8:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Unable to connect to ea server fifa 20 ps4

Hi @samrock81,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers

Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

2:30 pm, April 17, 2020 Technical Issues

P0uBr
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EA_Cade replied to Unable to connect ea servers

Hi @booodlaaaj,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

2:00 pm, June 3, 2020 Technical Issues

VFYQA
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EA_Cade replied to Unable to complete the basic sbc due to it keep crashing

Hi @NICKRTGD,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this per..

6:30 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Unable to Connect to EA Servers FIFA20 PS4 - never since Dec 2019

Hi @QCsizzle,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Ultimate team squad

Hi @stavongiii,Your previously created squad? If so, that's tied to your PSN ID. -EA Cade

10:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Ultimate team log in

Hi @omarfehr,Sorry to hear it. What system is this happening on? -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to Ultimate team access error

Hi @Gunneirsta,I'm not showing anything blocking you on our side, is this still happening? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Ultimate Team random transfer selling

Hi @Redevil19ftw,For account security issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AH..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Ultimate Team is completely broken because of cheaters.We paying money for what?

Hi @47rising,If you suspect someone is cheating, please report it accordingly. We have no way to action or investigate someone over Answers HQ. -EA Cade

4:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to Twitch Linking - no pack

Hi @ThechosenVIE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to Trouble with Bruno Fernandes rewards

Hi @correalopera,This has been sent up to the FIFA team for investigation. -EA Cade

4:30 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Tried deleting cache files to fix a white screen, but ended up with no games.

Hi @phagma,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

5:30 pm, April 16, 2020 Technical Issues

0bn36
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EA_Cade replied to Transferring Ultimate Team account to different Xbox?

Hi @AvivChelsea65,FIFA progress is locked to the account it was earned on I'm afraid, we have no way of transferring it to a different gamertag. -EA Cade

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Transfer market freeze, now all club players are non trade-able

Hi @InfectoRR,Sorry to hear it, are you saying your previously tradeable players are now untradeable? -EA Cade

4:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Transfer market ban

Hi @Josh273165,Did you follow the steps at http://bit.ly/ContactAccountDisputes already? -EA Cade

4:00 pm, June 20, 2020 Technical Issues

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EA_Cade replied to Transfer Targets

Hi @finleyziemba,Sorry for the delay, is this still happening? -EA Cade

6:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Transfer Market issues

Hi @drewal1972,That sounds like a form of bot detection, it'll clear after a period of inactivity on the market. -EA Cade

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Totssf

Hi @ifusion19,Lautaro's TOTSSF item isn't included in the Ultimate TOTSSF. You can see the full Ultimate TOTSSF here. -EA Cade View in t..

3:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Took away futchamps games and gave me a loss because servers went down

Hi @THorangeiPWN,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

8:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to There was a problem communicating with the FIFA Ultimate Team servers.

Hi @POLORLAX,Were you spamming a ton of bids just before this happened? You may have triggered a form of bot detection. -EA Cade

9:00 pm, April 21, 2020 Technical Issues

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EA_Cade replied to There is a new problem FIFA20 crashes when checking the connection what to do?

Hi @nnnnnn1122,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

5:00 pm, April 16, 2020 Technical Issues

9rdmb
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EA_Cade replied to The transfer market is heating up! The price range of your item just changed. Pl

Hi @coyelt84,Can you exit and reenter FUT and let me know if this persists? -EA Cade

6:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to The email attached to my account in the game isn’t mine? What do I do?

Hi @mikkelahlerrr,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ...

2:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to The Ping in fifa suddenly went from 45 max to 100 min, in Fifa only, for 4 days.

Hi @ahmedezt,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

5:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to Technical difficulties

Hi @kc_ozzy21,PSN was down briefly around this time but has now recovered, are you able to connect now? -EA Cade

8:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Technical difference

Hi @heizejw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Team sheet disappeared

@fconnolly05 Just to confirm, you're not able to scroll to it by highlighting the team sheet inside Career Mode and using the thumbstick? -EA Cade

4:30 pm, June 27, 2020 Technical Issues

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EA_Cade replied to Team of the weak packed but not his totw card

Hi @okori1999,Tadic left packs with the rest of the TOTW Moments on the 29th of April. -EA Cade

7:30 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Team changing to Concept Squad after completing SBC

Hi @unhooked22,Sorry to be the bearer of bad news, but it sounds like you're submitting your squad into SBC's. Due to the fact that there are multiple messages in game on being sure and aware that you..

7:00 pm, April 25, 2020 Technical Issues

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EA_Cade replied to TOTW

Hi @keosieders,Is it greyed out? You can play it tomorrow when the new TOTW drops. -EA Cade

9:00 pm, April 28, 2020 Technical Issues

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EA_Cade replied to TARGET BUG

Hi @DailyTrashCan,That's working as intended, it's been like that since the beginning of FIFA 20. -EA Cade

9:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Suspended over FUT team name

Hi @magalhaes98,When your account is unbanned you'll have a randomly generated club name assigned to your account. -EA Cade

10:00 pm, April 8, 2020 Technical Issues

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EA_Cade replied to Summer Showdown Vote server problem HELP!!

Hi @united81085,Sorry for the delay, not seeing any issues with this SBC reported on our side. Is this still happening? -EA Cade

4:00 pm, June 26, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.