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EA_Cade replied to Fifa 20 freezing/crashing when connecting to servers

Hi @LFC_LOUIS,Sorry for the delay, is this still happening? -EA_Cade

2:00 pm, March 21, 2020 Technical Issues

trSgb
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EA_Cade replied to Fifa 20 freezing at connecting to servers

@M-o-s-s-2111 That's odd, you were able to go on before you set up verification? -EA_Cade

2:00 pm, December 21, 2019 Technical Issues

3dM7k
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EA_Cade replied to Fifa 20 fitness

@kieranswfc2001 Hiya, what tactics are you using? I'm not seeing any stamina issues on my end. -EA Cade

12:00 am, May 3, 2020 Technical Issues

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EA_Cade replied to Fifa 20 drill

Hi @tipisudija,Sorry to hear it, what mode is this happening in? -EA_Cade

6:00 pm, February 11, 2020 Technical Issues

hLCDr
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EA_Cade replied to Fifa 20 dont lauch - Xbox one

Hi @9670Ferikansky,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

7:30 pm, December 10, 2019 Technical Issues

q4sT2
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EA_Cade replied to Fifa 20 doesn’t open on PS4

Hi @dsalama,If you've already installed the update released today please try rebuilding your database in case something was corrupted. Steps here on how to boot into safe mode and then rebuild: http:/..

6:30 pm, November 27, 2019 Technical Issues

vG80u
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EA_Cade replied to Fifa 20 doesn't open when i press play after update

Hi @SuperEpic1616,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

4:30 pm, April 10, 2020 Technical Issues

JImo6
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EA_Cade replied to Fifa 20 does not run

Hi @MMCTN,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA Cade

2:30 pm, March 26, 2020 Technical Issues

5KLGr
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EA_Cade replied to Fifa 20 disconnected mid game

Hi @OmageC,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

7:00 pm, April 21, 2020 Technical Issues

jehVO
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EA_Cade replied to Fifa 20 disconnect

Hi @Oisin28760,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

4:00 pm, April 3, 2020 Technical Issues

UNikG
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EA_Cade replied to Fifa 20 crashing(PC)

Hi @Claudiuuu1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this p..

4:00 pm, April 8, 2020 Technical Issues

dMwVJ
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EA_Cade replied to Fifa 20 crashing when starting up (PS4)

@MickBoyNL01 Hiya. Is this happening when you get the message that you're downloading squads? -EA_Cade

6:30 pm, March 1, 2020 Technical Issues

Aukyx
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EA_Cade replied to Fifa 20 crashing when entering match on pro clubs

Hi @OIs18,I've seen this happen with certain boots/kits in game. Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

6:30 pm, March 10, 2020 Technical Issues

E5QsM
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EA_Cade replied to Fifa 20 crashing mid game

Hi @juroy18,Sorry to hear it. Is your game physically crashing or just disconnecting you? -EA_Cade

7:00 pm, March 6, 2020 Technical Issues

RevfK
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EA_Cade replied to Fifa 20 crashing

Hi @ronw1998,Sorry for the delay, is this still happening? -EA_Cade

8:00 pm, November 21, 2019 Technical Issues

SF0YN
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EA_Cade replied to Fifa 20 crashes when submitting a team in SBC National Pride - Spain

Hi @LordToin,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

3:00 pm, January 17, 2020 Technical Issues

intqG
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EA_Cade replied to Fifa 20 crashes when opening team in fut (origin)

Hi @Millennial_-Bo-_,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career save file. Then let me know if this ..

9:00 pm, December 4, 2019 Technical Issues

Dgmsp
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EA_Cade replied to Fifa 20 crashes when I'm in the loading screen of Ultimate Team

Hi @FetKok,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

6:00 pm, June 2, 2020 Technical Issues

ZC1oY
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EA_Cade replied to Fifa 20 connection lost all the time

@NekomataMaster Sorry for the delay, is this still happening? -EA_Cade

2:00 pm, December 29, 2019 Technical Issues

YtwRy
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EA_Cade replied to Fifa 20 conection

Hi @leonmesar,You have an Account issue that's preventing you from connecting - for this account issue you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for ..

10:00 pm, April 7, 2020 Technical Issues

M7Lvo
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EA_Cade replied to Fifa 20 companion app freezing

Hi @southuessi,Are you on IOS? -EA Cade

2:30 am, June 2, 2020 Technical Issues

btkh2
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EA_Cade replied to Fifa 20 companion app

Hi @willjohnuk19,Are you logging in with the account information found here? -EA_Cade

5:00 pm, February 11, 2020 Technical Issues

FfCRy
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EA_Cade replied to Fifa 20 coins

Hi @Sonny_Ox079,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, April 25, 2020 Technical Issues

RJCGH
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EA_Cade replied to Fifa 20 case #61200148

Hi @aiman008,Hiya! Your case is with a specialized team that only deals with missing content, they can get very busy. Your case is in the right place and will be worked in the order it was received, u..

4:30 pm, June 4, 2020 Technical Issues

ga8yW
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EA_Cade replied to Fifa 20 can’t login

Hi @xxXS10NXxx,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

5:00 pm, April 1, 2020 Technical Issues

H9aql
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EA_Cade replied to Fifa 20 can't connect to my one friend only. We can play online to others

Hi @ucha1nadal,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address ..

4:00 pm, April 8, 2020 Technical Issues

m6DyI
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EA_Cade replied to Fifa 20 can't connect to EA Server on PS4

Hi @advenedo,Sorry to hear it, is this still happening? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Fifa 20 bug

Hi @corbwilko,What system is this happening on? -EA_Cade

9:30 pm, January 23, 2020 Technical Issues

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EA_Cade replied to Fifa 20 always crash out pc

Hi @Norbert9907,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:00 am, June 2, 2020 Technical Issues

DtoaP
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EA_Cade replied to Fifa 20 account hacked

Hi @l33mc2410, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

10:30 pm, December 17, 2019 Technical Issues

ncMGk
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EA_Cade replied to Fifa 20 accoint log in issue

Hi @shadowknight6736,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields..

7:00 pm, March 6, 2020 Technical Issues

DxoS5
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EA_Cade replied to Fifa 20 Verification Not My Email

@AU-IkerCasillas,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..

6:00 pm, November 15, 2019 Technical Issues

PI2HD
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EA_Cade replied to Fifa 20 Ultimate team online offsides, fouls, and incorrect stats and FUT in Gen

Hi @cammyss960,Sorry for the delay, usually that indicates an own goal or deflected shot. I'll send this up just in case something is being counted incorrectly. -EA_Cade

9:30 pm, November 13, 2019 Technical Issues

Y46HP
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EA_Cade replied to Fifa 20 Ultimate Team won't open

Hi @69Armindo69,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

7:30 pm, January 22, 2020 Technical Issues

Y40Gh
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EA_Cade replied to Fifa 20 Ultimate Team - No coins?

Hi @RobertoLyngbak,If you exit and reenter FUT does the XP/Coin balance show correctly? -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Ultimate Tam - Team Name

Hi @Turbo_Racer45,Deleting your FUT club will not reset those objectives, once you've changed your name once you won't be able to change it again. -EA Cade ..

5:30 pm, April 3, 2020 Technical Issues

6hrl9
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EA_Cade replied to Fifa 20 Squads not updating

Hi @tobibolu,   There is a squad update coming shortly that should resolve this.   -EA_Cade

4:00 pm, November 30, 2019 Technical Issues

TZiAW
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EA_Cade replied to Fifa 20 Season objectives bug

Hi @MrJEmaZin,We can't assist with this type of issue via AHQ. If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter. ..

2:30 pm, January 29, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Recent games does not show. Crashes game.

Hi @terpsman184,Sorry to hear it, what system is this on? -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PS4 Help Needed

Hey all. If you cannot access the Verification code as the Email is not your own you'll need to fill out an Account Recovery form:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the re..

3:30 pm, January 15, 2020 Technical Issues

al1ns
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EA_Cade replied to Fifa 20 PS4 - Crashing when saving tournament

Hey all,   Both I and the FIFA team have tried several times to reproduce this and haven't been able to do so I'm afraid.   If someone could help out and post the exact steps that lead to th..

3:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC freezing, very slow and lagging in matches (offline)

Hi @Cleggerz95,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

10:01 pm, February 27, 2020 Technical Issues

aFfCh
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EA_Cade replied to Fifa 20 PC crashing after language select

Hi @49a28a1a7d09b12c188bf5e417869067,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fifa 20 PC DisplayName field missing

@shivanshparashar Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ..

6:00 am, March 25, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Online - Game turns off

Hi @Zlatan_McGregor9,Sorry to hear this, what platform are you playing on? -EA_Cade

5:00 pm, March 7, 2020 Technical Issues

SHiEN
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EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs

Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

UB8tf
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EA_Cade replied to Fifa 20 Nintendo Switch Unable to connect

Hi @krunixx795,Have you linked the accounts? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA Cade

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Glitch career mode

Hi @LOLaLOTlol,This is being investigated by the FIFA team now, apologies for the frustration. -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Fifa 20 Frozen Loading Screen

Hi @Souleateerr,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, March 17, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.