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MadRedPirahna replied to Missing Player
Hey @marcomessi17 If the player is still missing, and if you haven't already, please speak with the Support Team through the contact us site here. They will be able to open a case to investi..
10:00 am, June 24, 2020 Technical Issues
MadRedPirahna replied to Losing connection to EA Servers. Help!
Hello @dymd3z,On what platform do you play?Ethernet cable will give a more stable connection.You should also try troubleshooting steps in the following articles:https://help.ea.com/article/connection-..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Latency weakness
Hello @sady793 On what platofrm do you play?If the game is showing latency issues on FIFA 20, I would recommend giving our connection troubleshooting a try to see if it improves the connection.ht..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Hi i had a problem where they blocked the web app
Hello @ahmeddieff, The best thing to do is speak with one chat support advisers who will be able to take a look at the ban and advise you further.The process to contact ToS team can b..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut draft token not given
Hello @Miki1999266 I'm sorry, but If the self-service tool denied you a draft token then it is not possible to receive one.It looks like you may having issues with your connection. Check the foll..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Fifa points on amazon
You bought a product from an uncertain site. If the code was incorrect then you may have been cheated. In this case, you should contact amazon support. If the code was correct and activated, your purc..
8:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Fifa Points not received
@benedictojmsb Hello How much time has passed since your payment? If your points do not appear in about 48 hours, you should write to support because there were similar problems before. The..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 transfer market ban
@TommmmmC33 Your transfer market won't be banned in FIFA 21.Do you have any more questions?-----------------------------------------------------------------------------------------------If a post..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 freeze online
Hey @Myshu05 You're getting lag or freezes in all games through Origin? If FIFA is the only game you can try repairing it first. Make sure you're running the game and Origin as an administra..
6:30 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashing on PS4
Hello @abraham1475,If you continue to receive CE-34878-0 errors, it is an indication that something else is wrong, and you should check to ensure your PlayStation 4 system software and the game you ar..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crashes,blackscreen no error message displayed
Hey @wild12team - Have you had a chance to try repairing FIFA 20 in your Origin Library since these crashes started happening? It's possible there might be corrupted or missing data in the game instal..
11:30 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 crash
Hello @Dan_epty •Check if your device meets the hardware requirements. •Check if your drivers are up to date. •Run Origin and Battle for Neighborville as Administrator...
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa
Hi @ahmtkr61 On what platform do you play?When you have the chance could you try the steps in this thread?https://answers.ea.com/t5/Technical-Issues/Fifa-20-No-Commentary/td-p/8240841Keep us post..
8:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FUT club deleted.
Hey @FiFaHero555 AHQ is a player-to-player self help forum, we do not have access to customer accounts and billings. Don't hesitate to reach EA Customer Support about this problem. They shou..
7:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to FUT Champions DC: refund game?
Hello Guys! Earlier, many people reported such an error. It is unknown what is caused. If you want a refund, check this page. Maybe it is still possible: Spoiler (High..
7:00 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to FIFA20 stuck on opening credits since latest update- PC
Hey @adm_gn_aladeen Try using Repair Game1. Select My Game Library in Origin.2. Right-click on the game title.3. Select Repair Game. If this does not solve the problem, bring the game to its..
10:30 am, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hey @vishnupradhan On what platform is this on?Thank You!/MadRedPirahna
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 2020 BLACK SCREEN
Hey @pedroxam Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.microsoft.com/en-ie/help/4026529/windows-10-using-system-file-ch..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
Hello @vishnupradhan At first I would recommend trying These Steps from PlayStation. Also, the PS4 might be overheating due to be in a closed space, so moved it to a more open space so it wo..
11:00 am, June 27, 2020 Technical Issues
MadRedPirahna replied to Engelli hesap
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
10:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to EA App issue. Hit clear squad and it instead submitted all my best players as an
@wcs425 Many people report issues like that. It's AHQ forum. We players cannot help you here.Please contact support:https://help.ea.com/
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Division rivals rewards mistake
Hello Guys. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Co..
12:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Division Rivals is broken.
Hey @ODZI14 I don't think there is a way to do it. Games are searched just as Cade wrote.Here you have some tips that you may already know but can always be useful:One of the major new aspects wi..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5 Are you on a wired or wireless connection? Also, What platform are you playing on?You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnect in FUT Champs
Hey @ydovgart Is your router far away? Try to move your device as close to your router as possible. A router’s range can be pretty short. The further away from it you are, the more likely it is..
6:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Corrupted settings file
Hello @Jiras97Voiceman2 Try this steps: Turn off the PS4 completely when the device is off press and hold the power button. Release it after you’ve heard two beeps: one whe..
1:30 pm, December 29, 2019 Technical Issues
MadRedPirahna replied to Controller triangle and square not working when playing online
@DStaar75 Disable cloud saves in Origin, Application settings, Installations and Saved Game States. Turn them off. Then change the name of the FIFA 20 folder to e.g. FIFA 20 copy, this directory ..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Connectivity Issues
Hey @julind22 Please contact EA support via live chat or phone call. Advisors can check your account to see what exactly is going on.You can try speaking with an EA Adviser through the conta..
2:30 pm, July 2, 2020 Technical Issues
MadRedPirahna replied to Coins
Hello, Unfortunately, we can not do anything about it here on the forum.The first thing I'd advise is closing/re-opening FUT a couple of times, as this can help to re-sync your team with the serv..
9:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Coin removal from account
Hello @shobhitb1665,Due to the current situation EA has limited its Support. Therefore it takes longer than usually. But every case will still get attention and taken care of as soon as possible. So I..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Charged for pack pack without opening
Hello. You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact..
1:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Change passwird on fifa 20
Hello @reecemc29 To update the email on your account please see the instructions in this link: https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password/..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Can’t connect to Ultimate Team
Hey @byPxL If you can, you should try connecting directly with an Ethernet cable rather than wirelessly as this will give a more stable connection.Also try troubleshooting steps from these articl..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Can’t change email for log in
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistanceClick the following link to get started: https://help.ea.com/en/contact-us/For help with cont..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Cannot launch FIFA 20 PC
@redu313 Hello. I think this may help you with solving your problem: Check if your device meets the hardware requirements. Check if your drivers are up to date. •Clear..
9:30 pm, December 25, 2019 Technical Issues
MadRedPirahna replied to Can't login to EA servers
Great! Thank You for sharing your solution. If you have any more questions, post it here.-----------------------------------------------------------------------------------------------If a post A..
9:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned from transfer market after account got hacked
Hello @yakaka ! If you want contact with EA support you nedd to follow the steps in this link: https://help.ea.com/en/help/faq/contact-ea-help/ Spoiler (Highlight to rea..
5:30 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Banned from FIFA 20 transfer market
@rossonerox21 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/informati..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned for nothing
Hey @rossonerox21 We cannot assist with a banned account over Answers HQ in any way.If you feel you have been incorrectly banned, you can dispute any action against your EA account by following t..
1:30 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Banned for no reason
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/information-about-banned-or-..
9:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Banned
Hey @harzus7 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:https://help.ea.com/en/help/account/informatio..
8:00 am, June 19, 2020 Technical Issues
