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EA_Aljo replied to Garbage Support

Hi there, @jlarosa10.   It looks like an advisor has responded. When it comes to account recovery, that web form needs to be filled out with accurate information or we won't be able to grant..

5:30 pm, May 1, 2020 Technical Issues

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EA_Aljo replied to Game disconnect issue afer completed squad battle

Hi there, @skinnyreptile.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

4:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Game Too Slow

Hi there, @1936061986.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

7:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to Fut rivals gameplay very slow and button delay

Hi there, @lord_d9.   Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to Fut mode in fifa is not openning

Hi there, @zizo32755.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

6:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Fut champs

Hi there, @Augustus-AR-   Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry   If you are frequently disconnecting from matches, I'd lik..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Fut Champs games - constantly getting speed up lag on PS4

Hi there, @amalvm007.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..

5:00 pm, February 3, 2020 Technical Issues

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EA_Aljo replied to Full 6 days no fifa

Hi there, @LeedsUFC1    Have you tried the steps listed below?   Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..

4:00 pm, March 4, 2020 Technical Issues

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EA_Aljo replied to Freezes on connecting to ea services

Hi there, @ToRuniteds.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:00 pm, June 30, 2020 Technical Issues

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EA_Aljo replied to Freeze connection fifa20

Hi there, @hhyyuii88777.   When does this happen? Is it when you first start the game up and are trying to load the title screen?

9:00 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Fifa compainon app

Hi there, @mitchelln1c2.   Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..

4:30 pm, December 10, 2019 Technical Issues

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EA_Aljo replied to Fifa Points Code Issue

Hi there, @m_lavelle11.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..

8:30 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 speed lag

Hello, @wifi86123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back onl..

4:30 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 lag after update

Hi there, @richie-mccaff.   Let's see if we can find out what's going on with that lag. First, are you on a wired or wireless connection?

10:00 pm, February 13, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 error

Hi there, @aats87.   Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..

4:30 pm, June 26, 2020 Technical Issues

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EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)

Hi there, @jjmcnamara761.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

8:30 pm, December 16, 2019 Technical Issues

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EA_Aljo replied to Fifa 20 crashing

Hi there, @royden458.   If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on:   Xbox:1. Close the game -> ..

10:30 pm, March 2, 2020 Technical Issues

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EA_Aljo replied to FUT still unable to load

Hi there, @EthanCharltonn.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to FUT champions disconnections

Hi there, @deltupper.   You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..

5:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FUT Speed Up Lag STILL!!!

Hi there, @ryvnkey.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..

5:00 pm, January 7, 2020 Technical Issues

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EA_Aljo replied to FUT Games keep on disconnecting

Hi there, @ishan1089.   I'm really sorry for the frustration with this. Let's start with the basics and see if we can get you to stop disconnecting. I'd like you to power cycle your equ..

3:30 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to FUT Champs DNF

Hi there, @KappaFCC.   I'm really sorry for all the frustration! Let's see if we can find out what's happening. First, are you on a wired or wireless connection? Also, I'd like you to p..

4:30 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to FUT 20 - Can't Connect

Hi there, @mklinke9.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..

4:30 pm, February 26, 2020 Technical Issues

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EA_Aljo replied to FIFA ultimate team 20 error

Hi there, @yuvalt1000.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..

5:30 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to FIFA points

Hi there, @archee_orynbay.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..

6:30 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA Points - Store is offline

Hi there, @Player_ka474pte.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let th..

8:30 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to FIFA LAGGING SAME MINUTE EVERY GAME

Hi there, @Galatasarayy98.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..

4:00 pm, April 7, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 unable to connect to servers during game play

Hi there, @emcards.   If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..

8:30 pm, April 9, 2020 Technical Issues

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EA_Aljo replied to Error connecting to FUT20

Hello, @Albies25.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ba..

5:00 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to EA servers do not connect to enable FUT

Hi there, @praduv0809.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

7:00 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to EA fix your * game

Hello, @Jordan97wj.   This should have been resolved with an update from last year. Are you sure you have the update downloaded? ..

12:30 pm, June 7, 2020 Technical Issues

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EA_Aljo replied to EA Fifa 20 Ultimate teamconnectivity issue

Hi there, @nicostremy5.   Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in ..

4:30 pm, February 4, 2020 Technical Issues

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EA_Aljo replied to Draft game loss

Hi there, @Thesturnpiplup.   You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Division Rivals Disconections

Hi there, @Knaves_Wise.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..

4:30 pm, June 26, 2020 Technical Issues

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EA_Aljo replied to Disconnection from end of game

Hi there, @xstaticxx123.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..

7:30 pm, January 13, 2020 Technical Issues

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EA_Aljo replied to Disconnection after final whistle in draft

Hi there, @dorabu69.   I'm sorry for the frustration! How frequently is this happening to you? Unfortunately, we don't have a way to modify records so we can't do anything about the loss. We..

3:00 pm, March 24, 2020 Technical Issues

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EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold

Hi there, @benyears.   We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cyc..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnected FUT Champ

Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnect in weekend league

Hi there, @menkehorstmichel.   We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'..

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconection on WL

Hi there, @galopcs92.   Did you just recently start disconnecting or has it been happening for a while now? Also, I'd like you to power cycle your equipment with the following steps: un..

3:30 pm, June 2, 2020 Technical Issues

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EA_Aljo replied to Did receive fifa points

Hi there, @Loutfy233.   If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..

5:00 pm, February 25, 2020 Technical Issues

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EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND

Hello, @dwlb666.   I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..

5:00 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to Connection issue

Hi there, @0509164436.   I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..

6:30 pm, June 19, 2020 Technical Issues

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EA_Aljo replied to Connection error

Hi there, @jspald.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..

6:30 pm, April 6, 2020 Technical Issues

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EA_Aljo replied to Commentary

Hi there, @nicatksalamov.   Check your surround sound settings. If you don't have a surround system but have 5.1 or 7.1 enabled, you won't hear the commentary. You need to change it to stere..

9:00 pm, March 23, 2020 Technical Issues

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EA_Aljo replied to Coins

Hi there, @Matty_Reed19.   Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Tha..

4:00 pm, March 10, 2020 Technical Issues

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EA_Aljo replied to Code not working for free packs for champions edition fifa 20

Hi there, @rhys0484.   Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched.   Also, there are multiple ways to ge..

7:00 pm, January 27, 2020 Technical Issues

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EA_Aljo replied to Champions edition

Hi there, @Charlesworth17.   Those items should have been received when logged in to FUT for the first time. Try opening a case with a live support advisor here: http://bit.ly/EA_Contac..

8:30 pm, December 17, 2019 Technical Issues

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EA_Aljo replied to Can’t get into ultimate team

Hi there, @Haydzcon    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..

4:00 pm, April 10, 2020 Technical Issues

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EA_Aljo replied to Can’t connect

Hi there, @jakepeoples1.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..

8:30 pm, April 24, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.