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znevel2more replied to Unable to connect to ea servers on PC platform
I have already done all of those and it still does not solve the problem. Here is my uotrace result. ..
2:30 pm, April 30, 2020 Technical Issues
viccuccia replied to FIFA 20 input delay and slow gameplay
I'm experiencing the same issue as many. To save time here are all the steps I've done: - Rebuild database- Change ISPs- Restore License- Using Wired connection- Reinstall Fifa- Delete Saved Data..
12:30 am, April 3, 2020 Technical Issues
uKraaazy replied to Disconnect issues on FUT Rivals
Attached UO trace. All looks fine.Highly doubt I am connecting to this specific server when playing games as the ping isn't very good. ..
10:00 pm, November 19, 2019 Technical Issues
tykesgroove replied to Fifa 20 online - lag on Seasons but not Pro Clubs
@EA_Darko thanks for getting back to me. I will go through the steps when I get a moment and report back (although on quick look I have tried most of these already - except the UOtrace info)...&n..
12:00 am, April 28, 2020 Technical Issues
spinacz14 replied to apparent latency issue on xbox one x
can you help me to interpret the results of uo trace ? ..
7:00 pm, February 16, 2020 Technical Issues
schellix replied to Fifa 20 disconnected mid game
@EA_Cade Can we please stop these copy paste replies here? People are generally already checking these things and have gone far beyond.I have the same problem did everything including UOTrace and chec..
11:30 pm, April 21, 2020 Technical Issues
rr3inert replied to Slow slower slowesr
@EA_Aljo I've been looking at a couple of UOTraces, and it seems the pings are always reasonable when in Europe. Then when the IP's enter the US, the pings get a lot higher.Is the signal me..
3:00 pm, February 10, 2020 Technical Issues
oridamari1 replied to button delay help please EA!
when they see that your UoTrace is good they will completely ignore your post. they are just searching for packet losses and high ping range.they don't have solutions for people with a good internet c..
11:30 am, December 22, 2019 Technical Issues
nailman86 replied to Huge delay on online game
Hi, Yes I have checked everything - this brings me to UOTrace. I was checking different DNS also - open and from Google. Nothing is working. Game now is terrible - full of lags and delays.F..
10:00 pm, April 25, 2020 Technical Issues
mirelionut95 replied to You lost connection to your opponent.
@EA_Cade wrote:Hi @mirelionut95,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.co..
6:30 am, April 7, 2020 Technical Issues
leonosm replied to High pings in UOTrace FIFA 20
Did you manage to resolve it?
12:00 pm, April 21, 2020 Technical Issues
jhunze replied to Delay in gameplay, unresponsive players.
@pillow344 Yeah its totally crazy, and makes you not want to play the game anymore. It takes al the fun away. The green bars don't say anything about what your game is going to look like gameplaywise,..
11:00 am, April 5, 2020 Technical Issues
iic1984 replied to Fifa 20 servers list and location
Hello Darko, i have done the Connection troubleshooting steps you have mentioned. Can you plase take a look at the results, i am from Romania playing on a Ps4, i have a 900+mbs/downlo..
1:00 pm, January 5, 2020 Technical Issues
anasameen84 replied to Slow gameplay
This is another UOTrace report , I want to explain to you. The level of my frustration, it unbelievable who difficult its to play the game, like I’m living in Canada and my internet provider is the ..
9:00 pm, March 2, 2020 Technical Issues
TechniproX replied to draft resulting in loss even though i didn't leave nor diconnect
I had already done the self help tool and the troubleshooting with a live chat advisor, attatched are my UOTrace results, never did my ping go over 100ms, the highest result was 90ms and in the %lost ..
6:30 am, December 21, 2019 Technical Issues
Sri_balaji1993 replied to how to manually select servers in FIFA 20 PC
Hi, I always seem to connect to 2 servers when I play FIFA one is 159.153.224.215 and other one is 159.153.224.191, these 2 servers are outside of Asia and in UOtrace i get an a..
3:30 pm, June 9, 2020 Technical Issues
MadRedPirahna replied to transfer marker doesn't work on the mobile app
hello @denbleeke •Restart the modem / router •Temporarily disable or turn off other devices that use the internet network.•Perform a clean boot •Flush the..
7:30 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Wont Load FUT
Hello @Tqdzfl353oota ! What platform do you play on? Please try this steps: Check internet connectionRestart the modem / router If you play on PC: •Check har..
4:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Cant connect to ea server (fifa20 ps4)
@Najm141 Hello It should help with solvin your problem: •Restart the modem / router •Disable Firewall:- Click Start → Control Panel → Security and click Windows Firewall.- ..
12:00 pm, December 26, 2019 Technical Issues
LimpingVillain replied to FIFA 20 PC, online rivals lag
Hi @EA_Cade,I have used UOTrace and my results do not show any details for Ping AVG, % Loss, Pkts r/s or Ping Best/Worse... does that mean I'm not receiving anything? They're just completely blan..
5:00 pm, February 6, 2020 Technical Issues
Karol74TSW replied to Problem with latency in Division Rivals and Squad Battles (PC)
Hi, I made all these steps and problem still occures :/ There are another UO Trace tests: before and after changing DNS ..
11:30 pm, March 24, 2020 Technical Issues
JP1147 replied to High pings in UOTrace FIFA 20
After seeing my UOTrace result, they told me that my ISP has blocked many ports and asked me to contact my IPS and ask them to do port forwarding.
7:00 pm, January 10, 2020 Technical Issues
Heinzchen1984 replied to fut 20 Input lag
Well, here are my 2 cents on input lag. Its been frustrating me for years now. Its shocking though how early we are experiencing the issue this year. EA will blame the issue on closed ports, teredo fi..
3:00 pm, November 17, 2019 Technical Issues
HSasaki5 replied to Highly Unsatisfied with my game
@EA_Darko I am not having connection issues. If it will help you I have done these steps: 1. I have tried using Safe Mode to rebuild databases. 2. I have tried basic troubleshooting ste..
2:30 am, April 12, 2020 Technical Issues
H0tZone replied to High pings in UOTrace FIFA 20
they will give you the basic troublesooting.... you can do nothing its their servers. its 60 euros gone to trash every year... the worst thing is that ea dont have competition so basically dont give&n..
11:00 pm, December 17, 2019 Technical Issues
EgGyEdWaRdS replied to High pings in UOTrace FIFA 20
@JP1147 Did u get answers
11:00 pm, December 17, 2019 Technical Issues
EA_Cade replied to why am i not able to find any opponent on Fut Champions weekend league
Hi @sebascalde,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to we are sorry but there has been an error connecting to fifa 20 ultimate team
Hi @calvinli9461,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to ultimate team server problem
Hi @HUSEYIN_VARTOLUU,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-..
9:30 pm, December 10, 2019 Technical Issues
EA_Cade replied to ultimate team connection lost !!!!
Hi @Axeger_85,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
6:00 pm, March 10, 2020 Technical Issues
EA_Cade replied to squad battles fifa 20
Hi @Seekwithdave,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to losing conection on fifa 20 pc
Hi @Minvaljensen,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, January 24, 2020 Technical Issues
EA_Cade replied to kicked out after rivals win get a lose, what is happening
Hi @general-mps,The pack issue is being investigated. Not showing any issues at the moment on our side as far as connectivity goes. I would suggest taking a look at our Connection troubleshooting step..
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to fifa 20 fut champion weekend
Hi @Nash0410,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to fifa 20 ... DOWN ... AGAIN
Hi @Bobamir007,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..
2:00 pm, June 3, 2020 Technical Issues
EA_Cade replied to div rivals disconnections after win
Hi @tophazardous,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
8:00 pm, November 14, 2019 Technical Issues
EA_Cade replied to cant sync cloud data
Hi @Nikhil2296,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
7:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to cant log in
Hi @StrongRightWrist,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..
4:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to cant connect to ea servers , disconnect during game pc
Hi @general-mps,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
5:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to You lost connection to your opponent.
Hi @mirelionut95,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Why do I keep getting disconnected from division rivals on fifa 20
Hi @Eddiehoh1010,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
8:30 pm, April 24, 2020 Technical Issues
EA_Cade replied to Why can’t I login to fifa ultimate team
Hi @MRpoopyjj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
4:30 pm, January 16, 2020 Technical Issues
EA_Cade replied to What should I do ??!!!
Hi @Ibrahimsalar,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to WORST ONLINE GAMING EXPERIENCE EVER
@Xtreme_Enigmaa16 We're currently tracking an issue with Telecom if that's your ISP. If not, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://hel..
6:00 pm, March 29, 2020 Technical Issues
EA_Cade replied to WHAT IS GOING ON!!!
Hi @MattyDev89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..
3:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Urgent Help, this is beyond a joke now
Hi @Jullz141274,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to Unplayable
Hi @waseemabdul7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
5:30 pm, December 13, 2019 Technical Issues
EA_Cade replied to Unable to get online
Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..
11:00 pm, December 26, 2019 Technical Issues
EA_Cade replied to Unable to connect to fut account
Hi @KNGFUS,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..
4:00 pm, March 18, 2020 Technical Issues
EA_Cade replied to Unable to connect to ea server fifa 20 ps4
Hi @samrock81,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
3:00 pm, March 28, 2020 Technical Issues
