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EA_Aljo replied to Squad battle issues

@Goon_Squad_CE0    Hi there. This is an issue we're currently investigating, but we also may be able to resolve it. Let's go through some basic troubleshooting first. Has it been a whil..

6:30 pm, March 31, 2020 Technical Issues

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EA_Aljo replied to Slow, delayed, laggy gameplay.

Hi there, @oaaron8.   Let's see if we can find out why you keep lagging. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO..

6:30 pm, April 20, 2020 Technical Issues

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EA_Aljo replied to Serevers and connection are trash

Hi there, @dracksd.   I'm sorry for all the frustration. Can you give me some more details? Are you lagging and/or disconnecting a lot? If so, I'd be happy to go through some troubleshooting..

7:00 pm, March 9, 2020 Technical Issues

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EA_Aljo replied to Please let that go to ea

Hi there, @xyas4ser.   How frequently is this happening? Normally, when you take a loss, it means you disconnected from the match. If it happens often, we should go through some connection t..

5:30 pm, February 14, 2020 Technical Issues

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EA_Aljo replied to Losing connection from EA servers with great network connection

Hi there, @chapstick87.   I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..

5:00 pm, April 2, 2020 Technical Issues

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EA_Aljo replied to Lagging fifa

Hi there, @pmldias1.   Are you still experiencing lag in FIFA? If so, we'll go through some connection troubleshooting and see if we can find out why the lag is happening. Thanks!

7:00 pm, March 30, 2020 Technical Issues

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EA_Aljo replied to Input delay/button lag/ sluggish gameplay

@jhunze    It looks like you've done a lot of troubleshooting already so we should see the videos you have. You can put them up on YouTube or publish them through your console if you used th..

8:30 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to I won a game of fut champs and it froze

Hi there, @capertilla.   We're not able to modify records. The best I can do is troubleshoot your connection. That's something we should do if you disconnect frequently.

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Hi I’ve finished playing fut weekend League on this account public-stranger5 lin

Hi there, @jesusisGODwithus.   Unfortunately, we're not able to modify records. The best I can do is troubleshoot your connection. If you frequently disconnect, we should go through those st..

3:31 am, June 2, 2020 Technical Issues

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EA_Aljo replied to Fifia20 crash when playing draft

Hi there, @Vancr0w.   Try the Draft Token tool here. That will check your account to see if it qualifies for a replacement token. If you are frequently disconnecting, we should go through so..

5:00 pm, April 30, 2020 Technical Issues

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EA_Aljo replied to FUT Champions connectivity error

Hi there, @scrappy1818.   How frequently are you disconnecting from matches? Unfortunately, we can't modify records so there's nothing we can do about this particular match. The best we can ..

6:00 pm, January 13, 2020 Technical Issues

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EA_Aljo replied to FUT CRASH

Hi there, @PhilchDeluxe.   You can check to see if a replacement Draft Token is available here. If you're frequently disconnecting, we should go through some connection troubleshooting. Woul..

6:30 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to FIFA 20 input delay and slow gameplay

Hi there, @bajenwille780. I'm really sorry for all the frustration! Let's see if we can find out why you're lagging so much. Do you have a PC by chance? If so let’s find out how your conne..

7:00 pm, March 16, 2020 Technical Issues

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EA_Aljo replied to Ea servers

Hi there, @gladiuspagurus.   This isn't something we have compensation available for, but we can go through some connection troubleshooting. We should do that if you're frequently disconnect..

4:00 pm, April 23, 2020 Technical Issues

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EA_Aljo replied to EA Servers

Hi there, @bigGucciso5a300    We don't have any details currently so keep an eye on our official channels. We can always go through some connection troubleshooting to try to rule out an..

4:00 pm, April 3, 2020 Technical Issues

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EA_Aljo replied to Draft game loss

Hi there, @Thesturnpiplup.   You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..

5:00 pm, March 3, 2020 Technical Issues

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EA_Aljo replied to Draft Token

Hi there, @PazCorp.   You can check to see if a replacement Draft Token is available here. If you frequently disconnect from matches, we should go through some troubleshooting. Just let me k..

6:30 am, June 23, 2020 Technical Issues

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EA_Aljo replied to Draft

Hi there, @sneddon2003.   You can go here to see if a replacement Draft Token is available. If you disconnect frequently, we should go through some connection troubleshooting. Just let me kn..

10:00 pm, May 5, 2020 Technical Issues

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EA_Aljo replied to Disconnet for FUT champs

Hi there, @hgfdsddhj.   We don't have the ability to add games. The best we can do is troubleshoot your connection. If you frequently disconnect, we should do that. Just let me know if you w..

6:00 pm, April 28, 2020 Technical Issues

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EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold

Hi there, @benyears.   We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cyc..

6:00 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnected from EA servers on Wired Connection

Hi there, @bwestever.   We don't have a way to modify records. How often are you disconnecting? Wired definitely is more stable than wireless, but you're not immune to disconnecting. If it h..

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnected FUT Champ

Hi there, @mehaau. We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with th..

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to Disconnect in weekend league

Hi there, @menkehorstmichel.   We don't have a way to modify your record. I'm very sorry. What I can do is help troubleshoot your connection. If you've been disconnecting frequently, I'..

6:30 pm, May 4, 2020 Technical Issues

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EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND

Hello, @dwlb666.   I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..

5:00 pm, June 24, 2020 Technical Issues

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EA_Aljo replied to Can’t connect

Hi there, @jakepeoples1.   I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..

8:30 pm, April 24, 2020 Technical Issues

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EA_Aljo replied to Button delay making game unplayable

Hi there, @christinegoxo.   We should go through some connection troubleshooting. However, at the moment, we're experiencing an issue with our services so you may have some trouble connectin..

9:00 pm, April 14, 2020 Technical Issues

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Chapstick_87 replied to Losing connection from EA servers with great network connection

Here are screenshots, they are from when I was troubleshooting with EA Help! They had me do speed tests, delete corrupted files, and run a UO Trace. ..

12:30 am, April 4, 2020 Technical Issues

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Baadboi0 replied to Fifa 20 ps4 keeps disconnecting

There is something wrong at their server ends. Lots of people across platforms are experiencing this. I had to organize a static IP from my ISP to try as a final result to fix this and guess what? It ..

7:00 pm, November 16, 2019 Technical Issues

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AvengerRanger replied to everything freeze

Hey @Burundel , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) I..

7:30 pm, June 3, 2020 Technical Issues

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AvengerRanger replied to disconnection in all matches

Hey @dcs3000 , Sad to hear it. Maybe you could try these steps: 1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/ 2) If..

7:30 pm, June 3, 2020 Technical Issues

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AvengerRanger replied to Disconnected after game win

Hey @JW24782 , I will recommend you to perfome some steps to check and fix your connection. I am afraid that compensation, in this case, unreal

10:00 pm, April 29, 2020 Technical Issues

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AussieIconz replied to Unable to connect

I can’t connect to Ultimate team, when I do I get into a game and get a DC after bout 15 in game minutes. Trying to finish my WL games. Have tried all troubleshooting tips EA have suggested. 

12:30 pm, November 16, 2019 Technical Issues

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02acul01 replied to Game Disconnecting at End of Match

So just logged on to FIFA 20 updated then connected to  FUT no issues with connecting on the menu and when I started to play squad battles to finish the icon swaps only after I have won I get thi..

3:00 pm, March 11, 2020 Technical Issues

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02acul01 replied to Division Rivals - can't finnish the match

So just logged on to FIFA 20 updated then connected to  FUT no issues with connecting on the menu and when I started to play squad battles to finish the icon swaps only after I have won I get thi..

2:30 pm, March 11, 2020 Technical Issues

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02ACUL01 replied to Game Disconnecting at End of Match

So just logged on to FIFA 20 updated then connected to  FUT no issues with connecting on the menu and when I started to play squad battles to finish the icon swaps only after I have won I get thi..

7:00 pm, March 11, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.