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MadRedPirahna replied to Missing Player
Hey @marcomessi17 If the player is still missing, and if you haven't already, please speak with the Support Team through the contact us site here. They will be able to open a case to investi..
10:00 am, June 24, 2020 Technical Issues
MadRedPirahna replied to Losing connection to EA Servers. Help!
Hello @dymd3z,On what platform do you play?Ethernet cable will give a more stable connection.You should also try troubleshooting steps in the following articles:https://help.ea.com/article/connection-..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Latency weakness
Hello @sady793 On what platofrm do you play?If the game is showing latency issues on FIFA 20, I would recommend giving our connection troubleshooting a try to see if it improves the connection.ht..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Kicked out of Fifa 20
Hello @Stingin_Roger67 This applies to career or online game?For online games I'd recommend trying the steps found in this article to help prevent this from happening in future. If you are g..
1:30 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY-Slow gameplay
Hey @dzenys95 I'm sorry this is happening to you. The best thing i can advice is to play on wired connection. To reduce some delays try playing on non-rush hours as playing when too many people a..
12:00 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to I can not connect to ea servers on fifa 20
Hello @JohnTerryslip69 On what platform is this on?Also, what exactly have you tried to solve it?Thank You!/MadRedPirahna
5:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to I Lost a mid-icon
Hey @TEMP0xGAMING How did you exactly lose him?Thank You!/MadRedPirahna
2:00 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to I GET DISCONNECTED FROM RIVALS MATCHES AND COUNTS AS A LOSS!!!
Hey @jorgetaylor15 On what platform do you play?If you are playing wireless , test by Ethernet cable and see if it still disconnects first. Thank You!/MadRedPirahna
9:30 am, June 26, 2020 Technical Issues
MadRedPirahna replied to How to reteive sold or traded players/teams.
Hey @sonequinox Sorry, but all SBC submissions are final. Here we are unable to help you with this.Your players were quick sold or sold on transfer market?You can't retrieve players sold on trasf..
6:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Game won’t connect to EA servers
Hello @petrahegedus If you try logging in with another account (if possible) is this account able to login?Please try re-linking your account, via the steps here. Sometimes this is required ..
5:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 transfer market ban
@TommmmmC33 Your transfer market won't be banned in FIFA 21.Do you have any more questions?-----------------------------------------------------------------------------------------------If a post..
11:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 gets stuck in 'connecting to EA servers' menu
Hello @Luchija_Madara Sorry for the delay. Is this still happening?If so, please take a look at Conectivity Troubleshooting Articles:http://help.ea.com/en-us/help/faq/connection-troubleshooting-b..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 freeze online
Hey @Myshu05 You're getting lag or freezes in all games through Origin? If FIFA is the only game you can try repairing it first. Make sure you're running the game and Origin as an administra..
6:30 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 companion application
Hey @connorgarthjgfc There isn't anything we can do I'm afraid. You will need to keep playing FUT 20 and eventually you should gain access to the market on the web app. There's no set time frame ..
4:30 pm, June 28, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 always crash out pc
@Norbert9907 Hey, can you try a clean boot before starting the game:http://support.microsoft.com/kb/929135-----------------------------------------------------------------------------------------..
9:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fifa 20 Stuttering
Hey @ceskarepublic Here are some things that might help:1. Turn off the Origin in-game Overlay in the Origin Launcher, and any other Overlays you might be using such as Discord, or Nvidia GeForce..
6:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Fifa
Hi @ahmtkr61 On what platform do you play?When you have the chance could you try the steps in this thread?https://answers.ea.com/t5/Technical-Issues/Fifa-20-No-Commentary/td-p/8240841Keep us post..
8:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FUT 20 Game keeps freezing
Hey @raybold96 Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let us know if this persists.Also you m..
7:30 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to FIFA20 stuck on opening credits since latest update- PC
Hey @adm_gn_aladeen Try using Repair Game1. Select My Game Library in Origin.2. Right-click on the game title.3. Select Repair Game. If this does not solve the problem, bring the game to its..
10:30 am, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA20 ULTIMATE TEAM CONNECTION PROBLEM ON PC (ORIGIN)
Hi @DDDhehehe Were you able to connect before or have you always had this issue? Do you have any other EA games and if so are you able to connect to the servers for these games? Thank Y..
2:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to FIFA Freezing during offline & Online gameplay. Fix needed.
Hey @vishnupradhan On what platform is this on?Thank You!/MadRedPirahna
10:31 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 2020 BLACK SCREEN
Hey @pedroxam Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.microsoft.com/en-ie/help/4026529/windows-10-using-system-file-ch..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 won't start
Hey @mjhorn0 What platform are you playing on? Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 freezing when start a match
Hey @BotevVratsaFC Unfortunately, your laptop or PC really isn't built to handle FIFA 20. The graphics card is weak for the game, and its integrated graphics chip is below the minimum requirement..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Lag Freezing problem
@tabjonx This is an English forum. Please edit this post in english or delate and create a new one on forum in your language.Thanks
3:00 pm, December 31, 2019 Technical Issues
MadRedPirahna replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE
Hello @vishnupradhan At first I would recommend trying These Steps from PlayStation. Also, the PS4 might be overheating due to be in a closed space, so moved it to a more open space so it wo..
11:00 am, June 27, 2020 Technical Issues
MadRedPirahna replied to FIFA 20 Career Mode Freezes/Infinite Loading Screen
Hey @kismilliomos Have you tried a new save to see if the same thing happens?Thank You!/MadRedPirahna
4:00 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to Ea just sending me the same copy and paste email?!
Hey @DTCoster666 We can't assist you with account issuses via AHQ.Due to current situation UK phone number is now disabled.Thank You!/MadRedPirahna
3:00 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to EA Servers connection issue
Hey,Sorry to hear that. What platform are you playing on?Are you playing on a wired or wireless connection? Can you please try Connectnion Troubleshooting Steps?Thanks
3:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Does Permanent Ban from FIFA 20 Carried Over to FIFA 21?
@ProtestTheHeeroIf this is just a transfer market ban, it will not be transferred to FIFA 21. If you think you have been banned incorrectly you can dispute the ban by following the steps in this artic..
1:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Division Rivals is broken.
Hey @ODZI14 I don't think there is a way to do it. Games are searched just as Cade wrote.Here you have some tips that you may already know but can always be useful:One of the major new aspects wi..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnecting randomly during games xbox
Hey @powerhitter2006 What platform are you playing on?Take a look at Connection Troubleshooting Steps which you can find here.Also, is it possible for you to try a wired connection?Let us k..
2:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Disconnecting
Hey @MirzDogg The first thing we'd advise is checking out the steps mentioned in the article here. These can help to improve your stability to the EA Servers. Thanks /MadRedPirahna
4:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5 Are you on a wired or wireless connection? Also, What platform are you playing on?You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/..
7:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Disconnect in FUT Champs
Hey @ydovgart Is your router far away? Try to move your device as close to your router as possible. A router’s range can be pretty short. The further away from it you are, the more likely it is..
6:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Controller triangle and square not working when playing online
@DStaar75 Disable cloud saves in Origin, Application settings, Installations and Saved Game States. Turn them off. Then change the name of the FIFA 20 folder to e.g. FIFA 20 copy, this directory ..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Connectivity Issues
Hey @julind22 Please contact EA support via live chat or phone call. Advisors can check your account to see what exactly is going on.You can try speaking with an EA Adviser through the conta..
2:30 pm, July 2, 2020 Technical Issues
MadRedPirahna replied to Coins
Hello, Unfortunately, we can not do anything about it here on the forum.The first thing I'd advise is closing/re-opening FUT a couple of times, as this can help to re-sync your team with the serv..
9:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Coin removal from account
Hello @shobhitb1665,Due to the current situation EA has limited its Support. Therefore it takes longer than usually. But every case will still get attention and taken care of as soon as possible. So I..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Cheaters in FIFA
Hey @EpicOlimpo Please also make sure that you do not post threads which expose suspected players for cheating. This means, threads that include images/videos containing usernames of the suspecte..
2:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Can’t connect to Ultimate Team
Hey @byPxL If you can, you should try connecting directly with an Ethernet cable rather than wirelessly as this will give a more stable connection.Also try troubleshooting steps from these articl..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Can’t change email for log in
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistanceClick the following link to get started: https://help.ea.com/en/contact-us/For help with cont..
7:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Cant sell items
Hey @tessie_l03 Does this happen ingame or via one of the Apps? How long has this been occurring and what platform are you on?Thank You!/MadRedPirahna
5:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Can't login to EA servers
Great! Thank You for sharing your solution. If you have any more questions, post it here.-----------------------------------------------------------------------------------------------If a post A..
9:30 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Can't get into ultimate team
Hey @deandjdean Sorry to hear about that. On what platform is this on?If you can log in on other accounts, this indicates a problem with your account. In this case, it's best to contact EA Game A..
7:30 pm, June 29, 2020 Technical Issues
