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EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution
Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. &..
5:00 pm, February 6, 2020 Technical Issues
EA_Darko replied to FUT Champs - no rewards
Hey @newstd1 if you are missing items you believe you should have received then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to FIFA ultimate team purchased player disappeared
Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item. If you cannot find it anywhere then please speak with one of our phone..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to FIFA 20 won't launch
Sorry to see that you are having issues @b1cox. Can I ask, on what platform are you having issues and do you see an error of any kind? If on PC can you grab a DxDiag so that we can take a ..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to FIFA 20 Dempo-Black Screen
Hey @ttv-Brilnerdnl I'm seeing quite a few issues there in your errors. Let's start by running the System File Checker in Windows 10 to look for any issues: https://support.m..
8:00 pm, November 19, 2019 Technical Issues
EA_Darko replied to FIFA 20 Crash trying to save
Hey @amansikri5 are you seeing an error message of any kind when the crash occurs? Let's go ahead and grab a DxDiag so that we can take a look at your system for any issues: https://hel..
4:00 pm, December 9, 2019 Technical Issues
EA_Darko replied to Error in my bid
Sorry to say @CoyoteAsesino but there is nothing that we can do in instances of accidental bids. We are unable to reverse the action or return the item/coins.Darko
4:30 pm, December 20, 2019 Technical Issues
EA_Darko replied to Empty slot
Hey @figueocean36 are you seeing an empty item with no information? Can you grab me a screenshot of just what it is that you are seeing? Darko
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to EA Help sent me here for someone to help me fix this transfer glitch on web app
Sorry to say @446Brandon446 but there is nothing that we can do in relation to accidental bids, listings or submissions. If you listed an item for less than you intended then there is..
4:30 pm, January 28, 2020 Technical Issues
EA_Darko replied to Discard in accident Oblak UCL Fifa 20
I'm sorry to say @pilipalikoli but there is nothing that we can do in cases of accidental bids, listings or submissions. We are unable to return the item or reverse the action. Darko
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to COINS PLAYERS AND CONSUMABLES MISSING FROM FUT ACCOUNT
Hey @ariskhd for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live support at&..
4:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to Bought a player and he disappeared as the coins
Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further. You can contact our live suppor..
7:30 am, June 26, 2020 Technical Issues
EA_Darko replied to Black screen at launch
Hey @PKB_of_Ghana_Ksi a black screen at launch usually points to an issue with the GPU or system. Let's start by grabbing a DxDiag so that I can take a look at your system: https://help..
2:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Accidentaly lost my Futmas Mendy
Sorry to say @ArdaGG10 but there is nothing that we can do in relation to accidental bids, listings or submissions.We are unable to reverse the action or return the item.Darko
2:30 pm, January 14, 2020 Technical Issues
EA_Darko replied to "This item cannot be listed for transfer because there was an error"
Hey @Daved_Madriz you should be able to fix this by logging back into your console.When you last finished playing on your console did you exit out of FIFA and then turn it off? Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Cath replied to Won a draft match 5/0 then while going back to menu, game says i disconnected
Hi @CBCB_dRk,I have moved your post from the French board to the English one so you can get a response. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérienc..
6:00 pm, April 21, 2020 Technical Issues
EA_Cade replied to unexpected error has occurred... when trying to connect to Pro Clubs
Hi @Stevefut1992,Sorry to hear it. What system is this happening on? -EA Cade
6:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to super speed lag ps4
Hi @gilmalaguetas,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..
11:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to really wonder .. who has built this system ? Origin Account Problem!!!!!
Hi @bysayk0,The only way to recover an account to which you don't have access to the email address of is detailed below. Again, these are the only steps you can currently take to recover an account. 1..
7:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to problem entering online game
Hi @Bach_Arsenal837,I wouldn't recommend using a hot spot to play regularly, what system are you playing FIFA on? -EA_Cade
9:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to no recieving any coins
Hi @jackcoulsonn,There is a 5% tax on items sold on the Transfer Market inside FUT. -EA_Cade
7:30 pm, February 26, 2020 Technical Issues
EA_Cade replied to no coins when i sell an item
Hi @TheFIFAboy63,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, December 19, 2019 Technical Issues
EA_Cade replied to missing
Hi @georgenec123,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer mar..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to game freezing and then speeds up
Hi @ero177,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing..
4:30 pm, December 14, 2019 Technical Issues
EA_Cade replied to game crashes while clicking on division rivals
Hi @khanjanmsaradva,Sorry to hear it, what system is this on? -EA_Cade
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to fifa 20 controller
Hi @abhay11,That sounds like the Personal Settings 1 file isn't being saved correctly. What system is this happening on? -EA_Cade
7:30 pm, December 18, 2019 Technical Issues
EA_Cade replied to fifa 20 black screen
Hi @ilijababic1014,Can you provide more information please? What system are you playing on?Where are you getting the black screen?Thanks! -EA Cade
10:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to fifa 20 age restriction
Hi @fire29uk,That's strange, what system are you playing on? -EA_Cade
10:30 pm, December 20, 2019 Technical Issues
EA_Cade replied to error connecting to fifa 20 over a month now???
Hi @garm505,There's nothing blocking you on our side from an account perspective from connecting. What system is this happening on? -EA_Cade
6:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to disconnection from ea servers
Hi @Manilos43,Sorry to hear it, what system is this happening on? -EA_Cade
5:30 pm, March 10, 2020 Technical Issues
EA_Cade replied to couch play crashes
Hi @sezza_w_bd11,That's odd, what system is this happening on? -EA Cade
3:30 pm, March 28, 2020 Technical Issues
EA_Cade replied to companion App: bid turnt into a 70k buy now
Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Wrong purchase due to market malfunctions
Hi @pascalonegames,We have never been able to replicate an issue with listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the transfer market we wo..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Windows crashes when loading the game.
Hi @goedendag21,Hiya! Can you grab us a DXdiag so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
9:00 pm, December 6, 2019 Technical Issues
EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Hi @MasterPatsy,Does this happen every time you attempt to connect or is it intermittent? -EA_Cade
4:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to Unstable FPS and speed up lag
Hi @Jleach777,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Unfair Matchmaking
Hi @ozerg5,Matchmaking never looks at your OVR, only your location and division. You're jumping in at the tail end of the game's content cycle while other players have been collecting high rated items..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Unable to connect to EA servers at this time
Hi @Duguqiubai87,What system is this happening on? I'm not showing any trending issues on our side with connectivity. -EA_Cade
2:30 pm, March 19, 2020 Technical Issues
EA_Cade replied to Ultimate team log in
Hi @omarfehr,Sorry to hear it. What system is this happening on? -EA Cade
9:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Transfer market freeze cost me 200000 coins
Hi @raybuff91,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the t..
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Transfer market bug
Hi @amIcooL92,We have never been able to replicate an issue with the Transfer Market buying an item instead of bidding on it. If there were a bug with the transfer market we would see thousands of pos..
10:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to Transfer Market
@amitmohanm We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market ..
5:30 am, December 27, 2019 Technical Issues
EA_Cade replied to Totssf
Hi @ifusion19,Lautaro's TOTSSF item isn't included in the Ultimate TOTSSF. You can see the full Ultimate TOTSSF here. -EA Cade View in t..
3:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to The transfer market is heating up! The price range of your item just changed. Pl
Hi @coyelt84,Can you exit and reenter FUT and let me know if this persists? -EA Cade
6:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to The game crashes as you enter Ultimate Teame.
Hi @resolotus,Sorry to hear it. What system are you playing on? -EA_Cade
5:30 pm, January 11, 2020 Technical Issues
EA_Cade replied to THERE WAS AN ERROR COMMUNICATING WITH the fifa ultimate team servers. Please try
Hi @billylch,Does this just happen after heavy trading activity or is it any time you attempt to do an SBC? -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Stuck on loading screen
Hi @luka133153,What system is this happening on? -EA Cade
8:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Stuck on connecting to the server
Hi @AdzfarShukry,Sorry to hear it. What system is this on? Can I get your Gamertag/PSN ID? -EA Cade
9:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Speed up lagging and other servers issue
Hi @Guteekk93,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..
8:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Speed up lag - unplayable game
Hi @timdadum,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..
2:00 pm, June 5, 2020 Technical Issues
