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EA_Aljo replied to Missing player error
Hi there, @baryfifa. Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
10:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Missing player
Hi there, @alecsandriu. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
10:00 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Lost purchased players and coins
Hi there, @chongwenhao. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
6:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Lost player's
Hi there, @Kartavya123. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
4:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs
Hi there, @BobChylan. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks..
4:00 pm, March 9, 2020 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to How do I know if my ban is permanent
Hi there, @mystictoon. Normally, you would receive an email from us stating the details of the ban. You can also contact @EAHelp through Twitter or open a case with a live support adv..
3:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Garbage Support
Hi there, @jlarosa10. It looks like an advisor has responded. When it comes to account recovery, that web form needs to be filled out with accurate information or we won't be able to grant..
5:30 pm, May 1, 2020 Technical Issues
EA_Aljo replied to Fifa compainon app
Hi there, @mitchelln1c2. Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..
4:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Fifa Points Code Issue
Hi there, @m_lavelle11. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to FUT champions disconnections
Hi there, @deltupper. You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..
5:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to FIFA points
Hi there, @archee_orynbay. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. T..
6:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Did receive fifa points
Hi there, @Loutfy233. If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..
5:00 pm, February 25, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Coins
Hi there, @Matty_Reed19. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Tha..
4:00 pm, March 10, 2020 Technical Issues
EA_Aljo replied to Code not working for free packs for champions edition fifa 20
Hi there, @rhys0484. Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched. Also, there are multiple ways to ge..
7:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to Champions edition
Hi there, @Charlesworth17. Those items should have been received when logged in to FUT for the first time. Try opening a case with a live support advisor here: http://bit.ly/EA_Contac..
8:30 pm, December 17, 2019 Technical Issues
EA_Aljo replied to Banned account - how to solve?
Hi there, @Enzissimo86. I took a look at your account. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They ..
5:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
Dustykingz227 replied to Very very slow gameplay
The game without support does not respond, ping 48, there are no such problems on the battlefield V, therefore, the matter is in the game FIFA 20.
9:30 pm, April 19, 2020 Technical Issues
Durrani13 replied to India National team on November 9, 2019 3:09PM
Moose Factory wrote: » Nzfrules wrote: » Looking forward to your kind support Hahahaha!!!.
3:30 pm, November 9, 2019 Ultimate Team General Discussion
Dronegan replied to Time to deal with PC hacking on November 10, 2019 9:15PM
I played 3 futchampsgames. Was at 16 win with 10 games left. Was winning all 3 of them, by scoring close to the 90th minute or in extra time. All 3 opponents couldn´t take the loss and decided to ch..
9:30 pm, November 10, 2019 Ultimate Team General Discussion
Dermbet replied to Gameplay/Connectivity Issues
@fifajpb Sounds like a button lag. If everything else plays well, you could have the dreaded button lag for which there is no solution apart from EA fixing their code/servers. Are your players turning..
3:30 pm, March 29, 2020 Technical Issues
Deeximurius replied to Account hacked 11 days ago still cant get any help.
Im really upset about it cause someone threw away my 70 hours of playing and i was trying find something that could help and i was thinking that you have good support but im very disappoited from it.
5:00 pm, April 23, 2020 Technical Issues
Damonlufc replied to The dreaded replay watchers- simple solution on November 1, 2019 9:43PM
Jameshorse wrote: » Darkwing1708 wrote: » Childish people getting offended by celebrations ffs.Its part of football. Get over it Nonsense.....everyone knows it’s the childish one who can be b..
12:30 pm, November 7, 2019 Ultimate Team General Discussion
Dadaea2008 replied to Error message : personal settings 1 failed to load (Fifa 20)
Hi I have a problem since Thursday, I can't play FIFA20 online, always getting this error message " Personal Settings 1 Failed to Load" Please support ..
8:30 pm, November 11, 2019 Technical Issues
DUCOOL2001 replied to Connection issues to EA
@EA_Lanna I have the same problem. It is not a general connection problem. I first started a chat with EA support, your colleague gave me the article with DNS 8.8.8.8 and 8.8.4.4, I tried, but this is..
3:00 pm, February 24, 2020 Technical Issues
DECG_04 replied to Can't contact ea support
hi, I was in a game with a Good draft. Suddenly the game crashed and I lost my match early. The lost draft token says I'm not eligible for having a token. I fee..
3:30 pm, July 3, 2020 Technical Issues
DANNY_M replied to Andy Robertson or LB position problems on November 9, 2019 8:10PM
Thanks for the reply lads, I love robby and want to keep him as I'm a Liverpool supporter but he just doesn't seem to be in the right position and does nothing to get back His work rate on his bio fo..
8:30 pm, November 9, 2019 Ultimate Team General Discussion
CrazyIvanFeras replied to Problem with Game Lag delay and game mechanic and usseles support
Hey Darko bro i am playing on gaming monitor 144ghz ....
9:00 am, April 6, 2020 Technical Issues
CrazyFerasBG replied to Problem with Game Lag delay and game mechanic and usseles support
Hey Darko bro i am playing on gaming monitor 144ghz ....
12:30 pm, April 3, 2020 Technical Issues
Clee001 replied to Unable to reach you Support
@EA_Cade where can i live chat with ea?i had already contacted ea and they said i neef to live chat but i cant find the live chat
1:30 pm, April 20, 2020 Technical Issues
Carter018765 replied to Fifa 20 EA account login verification
No mate, bought fifa yesterday and haven’t been able to play it, nowhere to find any support to help with it either, was hoping someone had figured it out
4:00 pm, April 3, 2020 Technical Issues
Carlosdeguzmanjr replied to Fifa 20 wrong verification email
Same issue, I went to login like I usually did with Fifa 19, and the others and it shows an email address that is not mine. This is some real *, I knew EA was soulless and greedy, but at least o..
1:30 pm, November 30, 2019 Technical Issues
CallipsoKidd replied to Fifa causing Mental health problems
It's so bad what this company does to its players who support the company. We spend billions on fifa and what we get back is nothing more than a joke. Bad game play the ' random things happe..
5:30 pm, December 1, 2019 Technical Issues
Brydobhoy88 replied to How can you enjoy this ? on November 6, 2019 8:03PM
L L1vingl1fe wrote: » OP lost to an expensive team and came to the wrong place for support lol I win most games I dont need support. The whole fact you just said he lost to a stronger team proves ..
8:30 pm, November 6, 2019 Ultimate Team General Discussion
BlactionMan replied to The Contradiction Around Locked WebApp Market on October 28, 2019 4:19PM
Support are just stringing you along to avoid saying they have no clue, nobody will answer this for you as they wont come out and say what the issue is.
7:30 pm, November 5, 2019 Ultimate Team General Discussion
BenGrigg5 replied to Trace Report programs
@EA_Darko im utilizing network utility trace reports from the App Store just as EA link has said I could. if these reports aren’t detailed enough, can you recommend one thst supports your ..
7:00 pm, December 24, 2019 Technical Issues
Barcarana9 replied to Error occurred downloading the FUT squad updates
I am playing FIFA 20 in PC origin. Whenever I connect to Online season or cup matches I see the following error in FIFA 20 "There was a problem with the online squad check. Please try again later..
8:30 pm, February 1, 2020 Technical Issues
BRayBest802 replied to Companion app continues to show “app update”, then “restart”
FIFA Support, This has been going on since you last updated the FIFA 20 Companion App. Can you provide an estimate of when you’ll fix this problem? I’ve seen it referenced a couple weeks ago ..
6:00 pm, March 2, 2020 Technical Issues
AustinJayGatsby7 replied to Hacked
Yeah except the support chat does absolutely nothing and when I try to do recover account it says no channels are available. What a joke this company is trash
6:00 pm, April 28, 2020 Technical Issues
AurnaB10 replied to Fifa crash after checking connection
I'm having the same problem it probably has something to do with directx 12, the option is not there anymore in fifa setup. I have directx 11 supported graphics card what's your graphics card's direct..
7:00 am, February 26, 2020 Technical Issues
ArturNik17 replied to How can I report EA staff's conduct and unhelpfulness?
EA support actually get paid per unsatisfied customer, that's why it's a multi-billion company
11:30 am, November 23, 2019 Technical Issues
ArdavanA replied to Slow gameplay
Hi, I already created a topic but I re-post it here since I think we are having the same issue (Canada, very similar UoT reports , etc) I have been experiencing online game freeze, awf..
6:00 pm, March 3, 2020 Technical Issues
Amargaladaster26 replied to If anyones wondering. Scream bobby firmino as a cdm is not the move on November 7, 2019 4:10PM
Just use him on join the attack and he will be fine. I am using some guys with mid 60s defense there (Lo Celso, Malinovskyi) and they are dominant and support attack well.
4:30 pm, November 7, 2019 Ultimate Team General Discussion
AlphaDaev replied to Permanent Transfer market ban FIFA 20
I have just had my account transfer market banned also, supposedly for "coins distribution" which is completely false, I guess my trading set off some sort of flag so a bot just auto-banned me.Anyway ..
5:30 pm, November 25, 2019 Technical Issues
Alielsaka_Ozil11 replied to My FUT acc was hacked
Hello,I just suffered the same exact issue. I was playing WL last night and just opened up my account right now and had lost over a hundred players including prime moments essien losing over a million..
4:30 pm, June 21, 2020 Technical Issues
