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EA_Cade replied to Can't Log in to FUT 20 Web App
Hi @AdamNickly,Sorry for the delay, is this still happening? -EA Cade
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Ask
Hi @hsasaki5,Sorry for the delay, is this still happening? -EA_Cade
5:30 pm, March 17, 2020 Technical Issues
EA_Cade replied to Access denied on web app
Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade
6:30 pm, November 21, 2019 Technical Issues
EA_Cade replied to 100 mbit internet connection still too laggy gameplay
Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"
Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Blueberry replied to FIFA 20 not loading
@kjaskur Hey my friend are you still stuck at the loading screen? If you have any Non-Xbox One devices plugged into the USB slot try removing them and perform a quick power cycle with the..
1:30 am, March 18, 2020 Technical Issues
EA_Barry replied to my account got SUSPENDED for a week and i still can't play my ultimate team
@tolongsayanoob If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accoun..
3:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to When put my fifa disk in, it still makes me use my ea access hours
@jackdanee Uninstall the trial, restart the machine and then try to play the full game using your disc. Thanks.
4:30 pm, April 10, 2020 Technical Issues
EA_Barry replied to Lost coin after lost bid Fifa 20
@godlyskyagent If you still have not gotten your bid(s) back, please contact us as below, thanks. If required, click the following link to contact an Advisor: https://help.ea.com/e..
8:30 pm, January 14, 2020 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Arrenai replied to I can't connect to EA server on FIFA 20
Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..
2:00 pm, December 26, 2019 Technical Issues
EA_Andy replied to FUT 20 Your account doesn't have a fut club
Hey all, We're looking into this. I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your..
10:00 pm, November 14, 2019 Technical Issues
EA_Aljo replied to bought a player ultimate team isnt showing the player
Hi there, @Ademide47. Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the pl..
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to Wont go past loading screen
Hi there, @tbuster88. If you're still having trouble with this. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 min..
6:30 pm, April 20, 2020 Technical Issues
EA_Aljo replied to Why FIFA 20 is still laggy???
Hi there, @leonosm. I'll see if I can find out what's going on. First, are you on a wired or wireless connection? Also, what system are you playing on? Thanks!
4:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Unable to get companion confirmation mail
Hi there, @matsupikachu. Did you check your spam/junk folders? Sometimes it ends up there. Also, if you use gmail, check the Promotions tab. If you're still not able to find it, try contac..
5:30 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Unable to connect to Ultimate Team in FIFA20
Hi there, @jujubeefrtwin Your UO Trace is showing some very high worst ping times. That can cause you to lag and disconnect, but you should still be able to connect to FUT. I'd like you to..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Ultimate team crashes at startup
Hello, @creazy85 Are you still having trouble loading into FUT or did closing the app and starting over get you back in?
5:00 pm, December 18, 2019 Technical Issues
EA_Aljo replied to Still no access to transfer market after 1100 games
Hi there, @tonym1967. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing eac..
6:00 pm, February 24, 2020 Technical Issues
EA_Aljo replied to Still can’t access Transfer Market on Companion App??
Hi there, @AndrewM1998. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing e..
8:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Still banned on FIFA, no answer from EA or TOS Team
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
10:30 pm, January 6, 2020 Technical Issues
EA_Aljo replied to Still Banned On FIFA 20 - TOS TEAM
Hello, @iBruuuH. When did you submit the dispute? It can take several days to get a response.
4:00 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Sokratis lost
Hi there, @shresth17. If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..
10:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to STILL KEEP DISCONNECTING ME!!!
Hi there, @Lacikeistimeless. When you get to the 9th hop, there's a very big worst ping spike. It's possible that is due to the distance you are from the server you're pinging. What countr..
4:30 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Regular lag in FIFA seasons
Hi there, @brydopants, If you're still experiencing lag, I'd like to try to find out why that's happening. First, are you on a wired or wireless connection? Also, what system do you play o..
6:30 pm, June 17, 2020 Technical Issues
EA_Aljo replied to My transfer market is unavailable
Hi there, @Sir_Abdullah23. Are you still having trouble with this? If so, I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipme..
3:00 pm, June 12, 2020 Technical Issues
EA_Aljo replied to Lagging fifa
Hi there, @pmldias1. Are you still experiencing lag in FIFA? If so, we'll go through some connection troubleshooting and see if we can find out why the lag is happening. Thanks!
7:00 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Getting Kicked from Ultimate Team
Hi there, @adamjaws. Are you still having trouble staying connected to the servers?
8:30 pm, December 5, 2019 Technical Issues
EA_Aljo replied to Frendlies still not fixed
Hi there, @nicky582fut. We're not aware of any issues with Friendlies. Is that the only online mode you're having trouble with? Also, can you check the NAT setting you're on? Which system ..
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Fifa compainon app
Hi there, @mitchelln1c2. Be sure to check your spam/junk folders. Also, if using Gmail, check the Promotions tab. If you still can't find it, open a case with a live support advisor here:&..
4:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to FUT still unable to load
Hi there, @EthanCharltonn. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FUT Speed Up Lag STILL!!!
Hi there, @ryvnkey. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..
5:00 pm, January 7, 2020 Technical Issues
EA_Aljo replied to FIFA 20 unable to connect to servers during game play
Hi there, @emcards. If you're still having trouble with this, I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your P..
8:30 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Division rivals, competition closed?
@trevafc80 Hi there, Division Rivals weren't available briefly while rewards were being calculated. It should be fine now. Are you still having trouble with it?
6:00 pm, June 5, 2020 Technical Issues
EA_Aljo replied to Did receive fifa points
Hi there, @Loutfy233. If you're still missing these points, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/n..
5:00 pm, February 25, 2020 Technical Issues
EA_Aljo replied to Daily objective bug
@dvban7 Try completing this online. I understand it may not say that it's required, but it's possible you still need to be online for it.
4:30 pm, January 15, 2020 Technical Issues
EA_Aljo replied to Connection trouble
Hi there, @CiqueLoco. Are you still having trouble staying connected to matches? If so, let's see if we can find out why that's happening. First, are you on a wired or wireless connection?..
5:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Can't login to FUT -FIFA20 xboxone
Hi there, @noorylw. Are you still having trouble with this? We're currently experiencing an issue with our services and are working to get it resolved. Please keep an eye on @EAHelp o..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to 5 days now Fifa 20 FUT still crashing
Hi there, @russ83. Try the steps below for your console - Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate M..
9:30 pm, March 3, 2020 Technical Issues
Dylanmac6788 replied to FUT 20 cannot connect
“We are sorry but there has been an error connecting to FIFA 20 Ultimate Team“ @EA_Cade I am having the same problem initialised my PS4 I have reset my router and still nothing it is onl..
12:00 am, April 8, 2020 Technical Issues
Dutchbandito replied to Any one still having fun on November 8, 2019 10:10PM
I think its somekind of automatic generated boosting and nerfing you already know your stepping in the mud its hard to explain its more like you feel it. This game is totally generated for money there..
10:30 pm, November 8, 2019 Ultimate Team General Discussion
Dutch007 replied to What are your plans/ideas for prime zenetti when you unlock him? on November 6, 2019 9:29PM
Last year I played him on LB 8 chem, still fantastic👌🏼
9:30 pm, November 6, 2019 Ultimate Team General Discussion
Dustykingz227 replied to Why FIFA 20 is still laggy???
@EA_Aljothe problem is observed only on the Playstation 4, there are no problems on the computer, and I decided that the game on the Playstation 4 is not so good. Please answer with all due respect wh..
6:00 pm, April 23, 2020 Technical Issues
Durzzo replied to Incredible button delay on rivals and WL!!! Dont buy this game!!! on September 29, 2019 3:57PM
It's not just the online modes I am having a lot of problems with Squad Battles, and Play now in addition to Rivals. The button delay in offline is not as bad but my players are still physically slidi..
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Durrani13 replied to New Style of Header on November 8, 2019 3:38PM
Jonx88 wrote: » Is it still ok if you hold L2 and shoot?, I always hold L2 for a volley and normal shot if going for a header Problem is it happens around the ground as you are building play. The ..
4:00 pm, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Drag back Fut champs on November 9, 2019 4:31PM
Goalrush wrote: » Jrmcsorley85 wrote: » Goalrush wrote: » Knowlesdinho wrote: » Complain about it relentlessly but still play it week in week out champs. 1st time I redeemed me qualificat..
5:00 pm, November 9, 2019 Ultimate Team General Discussion
Duncan1972 replied to Is there a point in playing now on November 5, 2019 9:26PM
Downthewing85 wrote: » Kingyyy01 wrote: » The game was the best it’s ever been before they done any patches. Fact Yep This. Even before the last it wasn’t a bad half way between arcade a..
9:30 pm, November 5, 2019 Ultimate Team General Discussion
Dubbly replied to Flashback and Future stars on November 5, 2019 11:53AM
Future star James Milner. Dude still has about 30 years at the top level with all that Ribena he drinks.
12:00 pm, November 5, 2019 Ultimate Team General Discussion
