FIFA 20

EA_Darko replied to Market still BLOCKED.

Hey @Shork16 in order to unlock the transfer market you need to explore all aspects of FUT. It is not possible for us to unlock it for you. Darko

4:30 pm, January 22, 2020 Technical Issues

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EA_Darko replied to Green lights on the main menu and error ce-34878-0 (ps4)

Hey @Telkiesky6 this error is a PS4 error to say that the software crashed, best thing to do is to try the following steps: Restart your console: Turn off your console and then turn it ba..

1:30 pm, April 8, 2020 Technical Issues

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EA_Darko replied to Fifa20

Hey @teresa1kan if you are still seeing this issue would you mind going ahead and screenshotting it for me? Darko

2:00 pm, December 12, 2019 Technical Issues

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EA_Darko replied to FUT 20 FRIENDLIES , CANT CONNECT

Hey @hazallen as you are on the same network can you check your Nat type is set to open, your friends will need to do the same. I would also suggest ensuring that you are all on the same internet..

10:30 pm, November 16, 2019 Technical Issues

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EA_Darko replied to 8 Days later and still havent got my players back

Hey @zRensen17 we are unable to assist with account-based issues on AHQ so the best thing to do is to speak with one of our phone or chat support advisers who will be able to advis..

4:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to week 1 silver objectives

Hi @basse5,Sorry to hear it, is this still happening? -EA_Cade

3:00 pm, December 21, 2019 Technical Issues

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EA_Cade replied to web app bug

Hi @metehanozsoy2694,Sorry for the delay, is this still happening? -EA_Cade

7:30 pm, February 25, 2020 Technical Issues

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EA_Cade replied to transfer marker doesn't work on the mobile app

Hi @denbleeke,You should be good to go on the apps now. Are you still unable to trade? -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to the connection to your opponent has been lost fifa 20 online friendlies

Hi @zSeeN9,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to y..

7:30 pm, June 4, 2020 Technical Issues

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EA_Cade replied to still no support options

Hi @IronCharlstar,You may have better luck reaching out to our Twitter support team at @EAHelp, you can also try changing your location on the help site to the US and then refreshing the help site. ..

5:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to screen showing appear to be damage and cannot be used

Hi @Ruiz020609,Can you press cancel on that screen? You should be able to load the game still. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

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EA_Cade replied to ps4 “you enter a blocked screen” Can’t connect to servers

Hi @andretol95,Sorry for the delay, is this still happening? -EA Cade

12:30 am, March 30, 2020 Technical Issues

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EA_Cade replied to cant find opponent fifa 20 online?? Baffled

Hi @larrylawclarke1,Sorry for the delay, this still happening? -EA Cade

5:30 pm, April 4, 2020 Technical Issues

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EA_Cade replied to cannot connect to ea server after weekend league win, and get a lose , again

Hi @general-mps,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

4:00 pm, April 3, 2020 Technical Issues

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EA_Cade replied to You still haven't received an email.

Hi @Xillencer,I can see your case is with the missing content team currently, I'm not sure why you haven't gotten the case key though. You should hear back from them soon on the results of the case. ..

5:00 pm, January 23, 2020 Technical Issues

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EA_Cade replied to Why is the commentary language option not highlighted on my FIFA 20

Hi @cmornny,Sorry for the delay, is this still happening? -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to We-are-sorry-but-there-has-been-an-error connecting you fifa 20 ultimate team

Hi @harwindermalique,Sorry for the delay. Still happening? -EA Cade

3:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to We were unable to get your latest saved data

Hi @msd86,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to We are sorry but there has been an error connecting to FIFA 20 ultimate team

Hi @rpanukas,Sorry for the delay, is this still happening? -EA_Cade

3:30 pm, January 9, 2020 Technical Issues

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EA_Cade replied to Unable to connect to FIFA 20 Ultimate Team

Hi @nogamenol1fe0v0,Sorry for the delay, was out of office. Is this still happening? -EA_Cade

3:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to Ultimate team access error

Hi @Gunneirsta,I'm not showing anything blocking you on our side, is this still happening? -EA Cade

6:30 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Transfers

Hi @nichan99,Is this still happening? -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Transfer market not connect

Hi @Feldmi91,Sorry for the delay, is this still happening? -EA_Cade

9:00 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Transfer Targets

Hi @finleyziemba,Sorry for the delay, is this still happening? -EA Cade

6:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to There was

Hi @phibzxbox,Sorry for the delay, that sounds like something triggered a form of bot detection with your account. Is this still happening? -EA_Cade

8:00 pm, November 20, 2019 Technical Issues

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EA_Cade replied to Summer Showdown Vote server problem HELP!!

Hi @united81085,Sorry for the delay, not seeing any issues with this SBC reported on our side. Is this still happening? -EA Cade

4:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Still no access...

Hi @trenw,We have no way to manually unlock this on our side, you should unlock it normally through regular gameplay. -EA Cade

4:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Still haven't been unsusspennded

@dardiiiacm Hiya. Any issue in regards to a banned or suspended account must be handled via http://bit.ly/ContactAccountDisputes. We cannot assist with a banned account over AHQ. ..

6:00 pm, January 7, 2020 Technical Issues

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EA_Cade replied to Still had no response to my case or several emails.

Hi @matthiasjosh95,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account sanction over AHQ. -EA Cade ..

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to Still Banned On FIFA 20 - TOS TEAM

Hi @iBruuuH,Do you have a case number http://bit.ly/My_Cases I can look at? -EA_Cade

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Squad battles disconnect

Hi @yeahyorite,I'm not seeing any issues at the moment with FIFA, are you still experiencing these disconnections now? -EA_Cade

9:30 pm, January 10, 2020 Technical Issues

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EA_Cade replied to Says I’m still using trial when I’m not

Hi @BeastManMania,Sorry to hear it. Is this still happening now? -EA_Cade

2:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to SBC not working.

Hey all, This issue with the companion/web app is also effecting the National Pride SBC's, the FIFA team are aware and investigating at the moment. In the meantime you can still complete these SBC's f..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Problem with EA servers

Hi @zhelwan,This should be resolved now, are you still seeing this? -EA Cade

3:30 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Pro club, all data loss

Hi @papia1996,Sorry for the delay, are you still seeing this? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to PACK FAIL

Hi @chappeth14,The Championship TOTS is still active and in packs until Monday. -EA Cade View in thread

7:00 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Online friendlies ps4

Hi @turtinjo,Usually this happens when one of you is on an IPv6 address and trying to matchmake with an IPv4 connection.If this is the issue the best way to resolve it is to set a Static IP address to..

5:00 pm, June 23, 2020 Technical Issues

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EA_Cade replied to One to watch pepe still 85 rated?

Hey all, Just checking in, were your OTW's updated correctly? -EA_Cade

2:30 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Not active in game error message on screen for entire game

Hi @PlainApple8,Sorry for the delay, was out of office when this was posted. Are you still seeing this message appear? -EA_Cade

4:00 pm, December 17, 2019 Technical Issues

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EA_Cade replied to Not able to rescue Weekend League entrance

Hi @cotoxx1,That's a display bug we're working on, if you redeem now you'll still be placed into the weekend league currently happening. -EA Cade ..

6:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to No Opponents found for all the online modes in Ultimate Team on PS4

Hi @amalvm007,Sorry for the delay, is this still happening? -EA_Cade

4:00 pm, March 4, 2020 Technical Issues

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EA_Cade replied to No Opponents Found

Hi @mptytko152,Sorry to hear it, this still happening? -EA Cade

3:30 pm, April 29, 2020 Technical Issues

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EA_Cade replied to National pride SBC

Hi @ketty128,You won't be able to complete them on the apps I'm afraid. You can still complete them normally on the console while this is investigated. -EA_Cade

8:30 pm, March 11, 2020 Technical Issues

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EA_Cade replied to My ultimate team just disappeared

Hi @Furcii,Your FUT club isn't missing, it's still on the old PSN ID. FUT content is tied to the PSN ID it was earned on, not the Origin account. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

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