FIFA 20

Hi @shafyvkd2011,Sorry for the delay, the data for FUT is stored on our side so you won't lose anything by deleting it from your PS4 unless you delete your actual team from inside FUT. ..

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to DISCONNECTING INTERNET

Hi @rufcadam,Sorry for the delay, are you saying you completely lose internet when launching FIFA? -EA_Cade

8:00 pm, November 14, 2019 Technical Issues

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EA_Cade replied to DC while winning in rivals

Hi @sciren,Sorry to hear it, what system is this happening on? -EA Cade

2:30 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Corrupt data

Hi @tarab858,Sorry for the delay, can I get a screenshot of what you're seeing please? -EA Cade

9:00 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Constantly disconnecting since the game launched!

Hi @shaheen756,Sorry for the delay! The issue that troubles me on your pathping and traceroute is that your speed is fine throughout, you just reach a point where you can just no longer connect to us...

5:30 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Connection problem

Hi @LoonJek123,Sorry for the delay, is this still happening? -EA_Cade

7:30 pm, December 10, 2019 Technical Issues

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EA_Cade replied to Connection issues in Coop season

Hi @Alattiyat,Sorry to hear it, what system is this happening on? -EA Cade

7:00 pm, June 18, 2020 Technical Issues

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EA_Cade replied to Companion website login issue

Hi @Avishah16,Sorry for the delay, are you still having this issue? -EA Cade

2:30 pm, July 2, 2020 Technical Issues

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EA_Cade replied to Colour Blind and Ref's kit.

Hi @Snoopgeorgio,Sorry to hear it. The Bob Marley kit, Ramadan kit and the No Room for Racism kit are all being looked into at the moment for this reason. -EA Cade

3:00 pm, June 11, 2020 Technical Issues

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EA_Cade replied to Champs connectivity

Hi @Duckett1994,Sorry for the delay, I was out of office. Was this resolved? -EA_Cade

3:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Challenge cards

Hi @Heltiis,Sorry to be the bearer of bad news, but if you've deleted your club you won't be able to regain those items. -EA_Cade

5:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Catalogue Redemption not there after PS4 crashed

Hi @goddun15,Sorry to say that we don't have the ability to modify the EASFC Catalogue content or grant it. -EA_Cade

10:30 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Case# 54865369 resume

Hi @cjx7chmqvc98pvhv,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Career mode menu bug

Hi @Jordz0923,Sorry to hear it, what all have you tried so far? -EA_Cade

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to Captcha Verify Error

Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade

7:00 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Captcha Service Error

Hi @Berkoj2000,Sorry to hear it, is this still happening? -EA_Cade

6:30 pm, December 21, 2019 Technical Issues

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EA_Cade replied to Can’t load into pro clubs

Hi @Lawry1256,Sorry to hear it, what platform are you playing on? -EA Cade

4:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to Can’t connect to servers

Hi @Omarrashid97,Sorry for the delay. Is this still happening? -EA_Cade

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Can’t connect to ea servers. (PS4, FIFA 20)

@puallucy Sorry to hear it, what exactly happens when you try to connect? -EA_Cade

4:00 pm, November 12, 2019 Technical Issues

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EA_Cade replied to Cant login to Ultimate Team

Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to Cant finish an Sbc cause he doenst load the change

Hi @Sinned-040,Sorry for the delay, when that occurs it usually means you need to connect on your console as the game was closed unexpectedly then you should be able to use the companion app again. ..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to Cannot connect to servers and when I do on the rare occasion I get 800+ ping to

Hi @ZzSam98zZ,Sorry to hear it. What system are you playing on? -EA Cade

3:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to Cannot Post On The Forum

Hi @Fresh_SkillzY,Sorry to hear it, can you give it a shot again please and let us know if you can post there now? -EA_Cade

3:30 pm, December 4, 2019 Technical Issues

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EA_Cade replied to Can't update Fifa 20, receive no prompt for download

Hi @Naiyon41,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA_Cade

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Can't login to EA servers

Hi @auzieebaba, @danedrums,Sorry for the delay. Are you still seeing this issue? -EA Cade

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Can't load into Ultimate Team in FIFA 20

Hi @pascol3s,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade Vi..

8:00 pm, June 30, 2020 Technical Issues

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EA_Cade replied to Can't get on the game at all

Hi @kjbird2012731,Sorry for the delay, can you get me a screenshot of what you're seeing please? -EA_Cade

4:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Can't get Fifa 20 to go online on PS4

Hi @LeipePietje,Sorry to hear it Can I get the PSN ID you're attempting to connect with? -EA_Cade

10:00 pm, February 25, 2020 Technical Issues

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EA_Cade replied to Can't find opponents on FIFA 20 NINTENDO SWITCH

Hi @Harikira007,Sorry to hear it, taking a look at the Switch version at the moment and I'm seeing thousands of players currently online, are you still having this issue? -EA_..

1:30 pm, December 12, 2019 Technical Issues

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EA_Cade replied to Can't connect to ultimate team since start off the game launch on

Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade

2:03 am, November 11, 2019 Technical Issues

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EA_Cade replied to Can't connect to ultimate team since start off the game launch

Hi @pdreede111,Sorry for the delay, are you still seeing this activity now? -EA_Cade

2:30 am, November 11, 2019 Technical Issues

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EA_Cade replied to Can't Log in to FUT 20 Web App

Hi @AdamNickly,Sorry for the delay, is this still happening? -EA Cade

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Button delay

Hi @uberhull,Sorry to hear it. What system are you playing on? -EA Cade

7:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Bug In loading screen training player - Carreer Fifa

@maslox31 Sorry to hear that, what platform is this happening on? -EA_Cade

7:30 am, February 29, 2020 Technical Issues

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EA_Cade replied to Ask

Hi @hsasaki5,Sorry for the delay, is this still happening? -EA_Cade

5:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to An error occurred download the fut squad updat

Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade

7:00 pm, June 26, 2020 Technical Issues

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EA_Cade replied to Always getting disconnected on pc in rivas

Hi @WackoBracelet85,Sorry for the delay. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba..

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Account Hacked and all my players sold - Support can't support me

Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..

10:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to Accidental sbc submission

Hi @fets81,Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer su..

11:00 pm, November 27, 2019 Technical Issues

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EA_Cade replied to Accidental SBC Submission

@KronosTheG Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer ..

6:00 pm, February 11, 2020 Technical Issues

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EA_Cade replied to Access denied on web app

Hi @Roberooo,Sorry for the delay, still happening? -EA_Cade

6:30 pm, November 21, 2019 Technical Issues

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EA_Cade replied to ACCIDENTAL SOLD

Hi @MattiPrivitera95,Sorry if you were directed here for this but if you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist..

11:00 pm, November 19, 2019 Technical Issues

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EA_Cade replied to 0 points awarded for squad battle win

Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..

2:30 pm, March 26, 2020 Technical Issues

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EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"

Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade

9:30 pm, November 13, 2019 Technical Issues

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