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EA_Cade replied to Online conection error
Hi @shumy900,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT o..
4:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Limit reached
Hi @PerfectFifa2019,That's not something we have the ability to overturn I'm afraid. You'll need to either use a different PS4 or one of the previous PSN ID's that created an account on that PS4 to co..
3:30 pm, January 9, 2020 Technical Issues
EA_Cade replied to Keep disconnect every menu and match on fut
@R9Drizzy wrote: @EA_Cade i just come home and try with my phone hotspot, its working fine, no any disconnect but ofc i cant play match with that speed of internet, so im stuck of it. ..
2:00 pm, November 18, 2019 Technical Issues
EA_Cade replied to It's not letting me go online
Hi @Tortugasparan,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for ..
6:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Got banned for something I didn’t do
Hi @LyleW123, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade
8:30 pm, December 21, 2019 Technical Issues
EA_Cade replied to Fifa 20 doesn’t open on PS4
Hi @dsalama,If you've already installed the update released today please try rebuilding your database in case something was corrupted. Steps here on how to boot into safe mode and then rebuild: http:/..
6:30 pm, November 27, 2019 Technical Issues
EA_Cade replied to Fifa 20 Ultimate team online offsides, fouls, and incorrect stats and FUT in Gen
Hi @cammyss960,Sorry for the delay, usually that indicates an own goal or deflected shot. I'll send this up just in case something is being counted incorrectly. -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to Fifa 20 : Unable to connect
Hi @haddiouiid,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Fail to connect to EA server - PS4
Hi @wanzeroth,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
2:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to FIFA 20 in PS2 does not connect to EA Servers
Hi @rollin1985,Can you try connecting via a hotspot by chance? It sounds like something is blocking you where the EA TOS would normally pop up, connecting via a hot spot or a different ISP has resolve..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to FIFA 20 connecting to EA servers freezes
Hi @cuero_terco,Can you try connecting via a hotspot by chance? It sounds like something is blocking you where the EA TOS would normally pop up, connecting via a hot spot or a different ISP has resolv..
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to EA
Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..
8:30 pm, January 10, 2020 Technical Issues
EA_Cade replied to Doing a good job 👍🏾
@jovitheman wrote: I have one question, why do I have to watch an other persons replay or celebration? It’s a bit annoying to force someone to watch something that they just saw or can w..
2:30 am, June 2, 2020 Technical Issues
EA_Cade replied to Disconnecting leads to losses
Hi @colmfriel,If you're disconnecting from 70% of your squad battle games where only your connection is in play - something is up. Please run the UO trace in these steps http://bit.ly/EA_UOTrace under..
10:00 pm, November 13, 2019 Technical Issues
EA_Cade replied to Career Mode Issues Megathread
Hey all, This thread was created back in September to be a centralized location to provide feedback on FIFA 20's Career Mode. With the release of various fixes and tweaks over the 6 ..
4:30 pm, November 22, 2019 Technical Issues
EA_Cade replied to Can’t see the position of a player in a pack.
Hi @Husnabaset100,What platform are you playing FIFA on? This sounds like something you would need to adjust in the system settings. -EA_Cade
2:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Can’t connect to ultimate team not due to internet problems
Hi @Itz_brfc9,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t connect to Fifa 20 ultimate team
Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
10:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Cant connect to EA servers
Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..
4:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Cant buy players suddently!?
Hi @gamestop435,That sounds like you hit a form of bot detection, this isn't something we can unlock manually for you I'm afraid. You'll want to play games and stop attempting to search for a bit to u..
10:00 pm, November 13, 2019 Technical Issues
EA_Cade replied to Cannot connect to EA Server
Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Accidently listened tots son through the lag
Hi @roeldekkers3,That's not something we offer assistance with I'm afraid. -EA Cade
7:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to Something appering on screen FIFA 20
@Kawaii203 Assuming you are on PC, this looks like you have a corrupt video driver. Update or reinstall your video drivers and let us know how you get on, thanks. ..
11:30 am, April 7, 2020 Technical Issues
EA_Barry replied to FIFA 20 Blurry on PC
@generaldeath2 Go to your GPU control panel and reset the default settings there, it is possible you have set something there that could soften your in-game image. Thanks. ..
2:30 pm, December 18, 2019 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM
Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..
12:00 pm, November 5, 2019 Ultimate Team General Discussion
EA_Andy replied to This game is dead from monday to thursday. Please do something about it. on November 7, 2019 12:26PM
Nice feedback, keep it coming! Thanks.
12:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Andy replied to This game is dead from monday to thursday. Please do something about it. on November 7, 2019 11:50AM
Out of interest what's wrong with friendlies as a more casual way to play? What makes tournaments better?
12:00 pm, November 7, 2019 Ultimate Team General Discussion
EA_Aljo replied to fifa 18 ultimate team log in problem
Hi there, @hartscape1, This is something a live support advisor can help with. Try opening a case here: http://bit.ly/EA_Contact_Us. You can also reach out to @EAHelp on Twitter ..
5:30 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Ultimate Friendlies Error
Hello, @Player_cho9ahm1. UPnP is something that should be enabled. This helps manage the devices connected to your network. Usually, when you can't play online friendlies it means your NAT..
5:30 pm, March 26, 2020 Technical Issues
EA_Aljo replied to I won a game of fut champs and it froze
Hi there, @capertilla. We're not able to modify records. The best I can do is troubleshoot your connection. That's something we should do if you disconnect frequently.
6:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Ea servers
Hi there, @gladiuspagurus. This isn't something we have compensation available for, but we can go through some connection troubleshooting. We should do that if you're frequently disconnect..
4:00 pm, April 23, 2020 Technical Issues
EA_Aljo replied to DISCONNECT ISSUES PLEASE RESPOND
Hello, @dwlb666. I'd be happy to go through some connection troubleshooting and try to find out what's happening. If that's not something you want to do, you can try contacting @EAHel..
5:00 pm, June 24, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Account Hacked, Empty Club
Hi there, @johnsenoil. For assistance with hacked accounts, you'll need to open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. This isn't something w..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
Dustey101 replied to FIFA 20 crash to desktop
I'm having the same problem. Can't play more than 2 or 3 career mode games. The game will just close mid game for apparently no reason. No error code, app just quits as if I pressed ALT + F4 or someth..
9:00 am, July 5, 2020 Technical Issues
Durrani13 replied to Legal action possible? on November 5, 2019 10:11PM
WarrenBarton wrote: » If you ever read through the terms, you will realise you have no rights of ownership of any in game content. They can do as they please, anyway you may be able to win a money j..
10:30 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to BorasLegend Masterclass? on November 8, 2019 3:51AM
Stejens wrote: » [ @Xguti002 Yes maybe the mental one is where I'm going wrong, I just stress every game and panic. I bet it's this more than anything. Here's what I do to keep distractions to a ..
4:00 am, November 8, 2019 Ultimate Team General Discussion
Duncan1972 replied to Why the change EA? on November 4, 2019 8:44PM
vjake wrote: » kraynex wrote: » Totally agree vjake. It started really well, it was enjoyable. Patience was required to create chances. This weekend, FUT champs, it was bad. I see AI controlled l..
1:30 pm, November 6, 2019 Ultimate Team General Discussion
Dubbly replied to Unpopular opinion? Not that hyped about Vardy on November 8, 2019 12:21PM
BlactionMan wrote: » Do you need to be that hyped for something that costs 20k? Exactly this. People whining about the card being trash. It’s an 86 rated, somewhat meta EPL striker for 20k. It..
12:30 pm, November 8, 2019 Ultimate Team General Discussion
Dubbly replied to RTTF - who would you like to see ? on November 6, 2019 9:33AM
pudgyfudgy wrote: » Is it coming this Friday? I've got a bunch of packs, might save them all for Friday! Not as if I'm going to pack anything though. I’m just saving all my packs now until the ..
10:00 am, November 6, 2019 Ultimate Team General Discussion
Dubbly replied to FUT Champions Premium Upgrade SBC on November 7, 2019 10:34AM
Tempted to do just one, but I genuinely can’t be bothered. If I had a massive stock of 83’s though I would for sure be rinsing them into this just for something to do
11:00 am, November 7, 2019 Ultimate Team General Discussion
Dronegan replied to My 7 day ban continues but at least I know why...EA told me there is 8 days in a week! on November 6, 2019 11:39PM
Max_1899 wrote: » Dronegan wrote: » EA does not scan any memory, processes or in-game files on your PC. That is also the reason why they can´t get rid of the amount of cheaters on the PC section..
12:00 am, November 7, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 6:45PM
BombSquadPuppy wrote: » Dronegan wrote: » BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which thro..
7:00 pm, November 9, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 5:23PM
BombSquadPuppy wrote: » RTG20 wrote: » Dronegan wrote: » Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, w..
5:30 pm, November 9, 2019 Ultimate Team General Discussion
Dronegan replied to How do streamers dribble so fast? on November 9, 2019 4:28PM
Pocketsquareguy wrote: » Streaming takes a lot of bandwidth I’d assume. Which throttles their connection to the the actual game, which will make the game play better than them due to lag compensat..
4:30 pm, November 9, 2019 Ultimate Team General Discussion
Dragon0102 replied to Fifa 20 has the best servers and no delay on November 9, 2019 3:59PM
Whitebeard wrote: » Yep. That's why the game is never going to be fixed. From their point of view, the game has improved massively and is in great condition. Shame, honestly. I can't honestly figu..
4:00 pm, November 9, 2019 Ultimate Team General Discussion
DobbieGrylls85 replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE
@EA_Darko I have the same problem - constantly being disconnected when ever I try and play an online match such as rivals.It isn’t a problem with my internet connection and it always reconnects as s..
10:00 am, December 8, 2019 Technical Issues
