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EA_Cade replied to 5th in a row squad battle disconnect
Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to 4-0 up in weekend league, opponent disconnects and I don't get a win.
Hi @Dude_PJ,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..
5:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to 3 games in a row i am winning fut champs , they leave i get a lose ???
Hi @general-mps,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to 2-1 up in the 117th minute disconnected and lost
Hi @IronCharlstar,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
4:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to 2 ultimate teams 1 ea account
Hi @Hungryforgames08,Click the cogwheel on the app and you should be able to swap between FUT clubs on the account you're logged in with if there is more than one associated with the account. ..
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to 0 points awarded for squad battle win
Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to " You are not actively playing the game " Fifa 20
Hi @alizafar1994,Can you try playing a Squad Battle and then going back to an online mode and let me know if this persists? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Blueberry replied to FIFA 20 not launching by origin
@satyajit092 Seems like you're on a laptop. It's possible your game is being launched from the Intel card instead of your Nvidia card. Can you go to the Nvidia control panel and add Origi..
3:00 pm, April 8, 2020 Technical Issues
EA_Barry replied to وش حلها ذا تطلع لما العب مواسم عاديه
@7soom20 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk polski..
3:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to سوق الانتقالات في التطبيق مجمد
@iakolk At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk ..
8:00 am, June 5, 2020 Technical Issues
EA_Barry replied to خسارات الاتصال
@ll_Mh_ll At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezy..
3:30 pm, June 8, 2020 Technical Issues
EA_Barry replied to حسابي معلق
@ffsaaaaann At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Je..
10:00 am, April 14, 2020 Technical Issues
EA_Barry replied to حساب موقف
@AMADHMOUN At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jez..
11:30 am, June 14, 2020 Technical Issues
EA_Barry replied to unable to connect to ea servers
@uinsultedme The following links will help you with connectivity from basic through to advanced: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://www...
11:00 am, April 28, 2020 Technical Issues
EA_Barry replied to too many computers have accessed this accounts version of displayname field miss
@ADIgame123g This should resolve itself within 24hrs or so, thanks.
2:30 pm, April 24, 2020 Technical Issues
EA_Barry replied to second-hand ps
@timrollemannnn You need a different console. If that person really is a friend, they will let you return the console and give you your money back.
2:00 pm, April 1, 2020 Technical Issues
EA_Barry replied to my fifa20 market ban
@112929262 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
4:30 pm, March 27, 2020 Technical Issues
EA_Barry replied to my account got SUSPENDED for a week and i still can't play my ultimate team
@tolongsayanoob If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accoun..
3:00 pm, April 27, 2020 Technical Issues
EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues
EA_Barry replied to fifa20
@flookwarayut If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/..
2:00 pm, April 6, 2020 Technical Issues
EA_Barry replied to fifa 20 verification
@ChefNandi @mczawphyo77 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we..
3:00 pm, April 20, 2020 Technical Issues
EA_Barry replied to fifa 20 crashing pc
@Norbert9907 Use the following app to check if your CPU or GPU is overheating: https://www.ccleaner.com/speccy/download/standard Did you upgrade the video card but not..
3:00 pm, April 10, 2020 Technical Issues
EA_Barry replied to fifa 20 account ban
@ihebgr10 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/info..
11:00 am, April 7, 2020 Technical Issues
EA_Barry replied to banned
@staffylegend12 You can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accoun..
9:00 am, June 18, 2020 Technical Issues
EA_Barry replied to account hacked help Ea please
@rooney10402 Please see the following link for info and steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
2:00 pm, June 16, 2020 Technical Issues
EA_Barry replied to You have tried too many times, please try again later. **Twitch link**
@Aliceturtlez Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pl..
8:30 am, April 7, 2020 Technical Issues
EA_Barry replied to X box live not working again
@bugzy32bugzy32 There was an intermittent issue with a UK internet provider yesterday which probably explains this. Connectivity looks good from about midnight last night onw..
10:30 am, April 28, 2020 Technical Issues
EA_Barry replied to Wrongfully taken coins
@Fattypool1979 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current change..
2:00 pm, June 16, 2020 Technical Issues
EA_Barry replied to Wrongfully suspended
@Rigersp26 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
3:30 pm, April 20, 2020 Technical Issues
EA_Barry replied to Wrongful fifa 20 FUT transfer market ban
@BeardedEnigmaUK If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/accou..
1:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Wrong login verification
@rdhazelwood24 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more..
5:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to Wrong email adress
@paddybwheals118 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with mo..
4:30 pm, April 16, 2020 Technical Issues
EA_Barry replied to When put my fifa disk in, it still makes me use my ea access hours
@jackdanee Uninstall the trial, restart the machine and then try to play the full game using your disc. Thanks.
4:30 pm, April 10, 2020 Technical Issues
EA_Barry replied to Verry lagging
@aironiuxltu Please see the following links for help with your connection: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to Too many computers have accessed this account version (fifa 2020 origin)
@EzioBanhart That error should resolve itself within 24hrs or so, thanks.
10:00 am, April 3, 2020 Technical Issues
EA_Barry replied to The email connected to my EA account is deleted, now i cant verify or change.
@tenzienor If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
1:30 pm, June 14, 2020 Technical Issues
EA_Barry replied to The connection to your opponent has been lost- fifa 20
@leomurphy02 Please retry, things are just getting back to normal after we resolved an issue. https://twitter.com/EAHelp/status/1250385989509337088 Thanks. ..
2:30 pm, April 15, 2020 Technical Issues
EA_Barry replied to Switch email linked to account
@prohibitory If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more i..
2:30 pm, April 27, 2020 Technical Issues
EA_Barry replied to Something appering on screen FIFA 20
@Kawaii203 Assuming you are on PC, this looks like you have a corrupt video driver. Update or reinstall your video drivers and let us know how you get on, thanks. ..
11:30 am, April 7, 2020 Technical Issues
EA_Barry replied to Someone has broken in my FUT 20
@Lexarced @Krama4FIFA Please see the following link for steps to take on this, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-ca..
3:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Somebody log in my acc and get banned HELP
@quarvvy If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/infor..
10:00 am, April 2, 2020 Technical Issues
EA_Barry replied to Scam for FIFA coins
@footballfrank34 Please see the following link for steps to take: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ T..
2:00 pm, April 1, 2020 Technical Issues
EA_Barry replied to Russian text messages with a security code?
@Im0003 Well, it seems like Login Verification is doing its' job and is preventing unauthorised access. You can check the following link to be sure you are availing of all av..
11:00 am, April 9, 2020 Technical Issues
EA_Barry replied to Robbed/Scammed??
@kenzor313 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pleas..
12:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Quick sell
@HurriKeane10 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes..
12:00 pm, June 14, 2020 Technical Issues
EA_Barry replied to Problem in updated 1.22
@414807 At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk ..
11:00 am, June 16, 2020 Technical Issues
EA_Barry replied to Pro Player card
@Jimmyodono Your Agent or PR people can contact us directly and we can probably get you your Teal Pro Player card, thanks.
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to PSN account ineligible
@D4VEG82 Can you please let us know if resetting your password via the following link helps you here? Thanks. https://signin.ea.com/p/web2/resetPassword
11:00 am, April 21, 2020 Technical Issues
