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EA_Cade replied to Bought fifa 20 ultimate edition and havent receive my packs or any content with
Hi @rvnbeni18,I'm showing that you opened them each week between 9/23 and 12/09. They went out at the same time as weekly packs from Squad Battles if that helps jog your memory. ..
10:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Bought a player
Hi @MWiggy93,Showing he's in your unassigned pile at the moment. -EA Cade
7:00 pm, July 2, 2020 Technical Issues
EA_Cade replied to Both teams wearing the same colour kit
Hi all, There are three kits that I know of with this issue that are being investigated: Ramadan, Bob Marley and No Room For Racism.I would advise changing your kits from these in the meantime. ..
3:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Blocked my account
Hi @bougatsas1992,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
4:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to Blocked account
Hi @KolegaMacieJ55,The email you received has the correct information. -EA Cade
8:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Big problem
Hi @d7oomdh2121,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to Bellarabi challenge not workinf
Hi @Gunnerpack,If your game session is interrupted you won't progress any challenges you may have completed in that game session. -EA Cade
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Banned on Fifa
Hi @Awsomefalls567,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
4:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Banned for nothing !!! (Case 61529373)
Hi @rossonerox21,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to Banned Account
Hi @patelvis21,Your case is with the Terms of Service team at the moment, they'll reach out to you once they complete their investigation. -EA Cade
6:00 pm, June 20, 2020 Technical Issues
EA_Cade replied to Ban transfer market
Hi @raducy23,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to Ban for club name
@HannaBanana534 Once the ban expires you'll be prompted to change your club name then you'll be able to play again as normal with your current club and rewards. -EA Cade ..
10:00 pm, April 26, 2020 Technical Issues
EA_Cade replied to Ban Length
Hi @Joshiemw,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
10:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to Arango
Hi @elchikitovivas,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
3:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to An error occurred download the fut squad updat
Hi @prath11,Sorry to hear it. What have you tried so far? -EA Cade
7:00 pm, June 26, 2020 Technical Issues
EA_Cade replied to Ajax juventus SBC not working
Hi @ZMitchxll,Can you get us a screenshot please? -EA Cade
8:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Age Restriction?
Hi @Flavianski24,I'm not showing anything that would be blocking you from playing account wise.Can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear ..
5:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW
Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Activating German in FIFA 20 in North America
Hi @kingfisher1325,You'll have the language options made available in your region, as you're in Canada you'll not have German available. -EA Cade
4:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Account hacked. Please help
Hi @steam-speedy022,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, April 14, 2020 Technical Issues
EA_Cade replied to Account hacked, 10 million coin team gone, Slow response time on Origin
Hi @Klak1nn,What do you mean by "Someone at EA warned me that my account was getting hacked and exchanged e-mails with me"?Are you saying that we reached out to you before you contacted us via the hel..
5:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Account hacked now banned
Hi @OMGItsEnvyyy,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Account hacked by emltmp.com
Hi @VinnySteinburg,The webform you've filled out is the only way to establish ownership of an account if you don't have access to its registered email address. If you cannot sufficiently prove your ac..
3:30 pm, June 9, 2020 Technical Issues
EA_Cade replied to Account got hacked. Lost 1.3 million coins.
Hi @svetlqka13,You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do. -EA Cade
9:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Account disabled
Hi @gerysson98,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:00 pm, June 19, 2020 Technical Issues
EA_Cade replied to Account Suspended
Hi @ggrddggbgfbgfvb,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Accidently listened tots son through the lag
Hi @roeldekkers3,That's not something we offer assistance with I'm afraid. -EA Cade
7:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Accessing EA Servers via Fifa 20
Hi @jamiedrfc,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
6:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to AI offensive is not making runs
Hi @radukleo,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
3:01 am, June 2, 2020 Technical Issues
EA_Cade replied to ?
Hi @Stratos1401,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
5:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to 5th in a row squad battle disconnect
Hi @Unluckyman22,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to 4-0 up in weekend league, opponent disconnects and I don't get a win.
Hi @Dude_PJ,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process i..
5:00 pm, June 5, 2020 Technical Issues
EA_Cade replied to 3 games in a row i am winning fut champs , they leave i get a lose ???
Hi @general-mps,That would indicate that you were the party that disconnected I'm afraid. Can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? ..
7:30 pm, April 25, 2020 Technical Issues
EA_Cade replied to 3 disconnected in a row in WL!
Hi @nafantastico,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..
4:00 pm, April 10, 2020 Technical Issues
EA_Cade replied to 2-1 up in the 117th minute disconnected and lost
Hi @IronCharlstar,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..
4:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to 2 ultimate teams 1 ea account
Hi @Hungryforgames08,Click the cogwheel on the app and you should be able to swap between FUT clubs on the account you're logged in with if there is more than one associated with the account. ..
3:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to 0 points awarded for squad battle win
Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
EA_Cade replied to " You are not actively playing the game " Fifa 20
Hi @alizafar1994,Can you try playing a Squad Battle and then going back to an online mode and let me know if this persists? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Blueberry replied to No longer have access to EA/Origin account linked to PSN
@AlexOb20 Hey there! I hope you were able to update your account details by now and wanted to shed a little light on the situation you went through. Our contact volumes are abnormally high right ..
9:00 pm, December 1, 2019 Technical Issues
EA_Blueberry replied to FIFA 20 not launching by origin
@satyajit092 Seems like you're on a laptop. It's possible your game is being launched from the Intel card instead of your Nvidia card. Can you go to the Nvidia control panel and add Origi..
3:00 pm, April 8, 2020 Technical Issues
EA_Barry replied to My fifa account got hacked and used for coin transfer but no advisor could help
@Promaster35 References to that website removed so as not to tempt players into a situation that could end up like yours. If you suspect your account may have been compromised, ple..
2:00 pm, November 19, 2019 Technical Issues
EA_Aljo replied to Hacked!
Hello, @PureBrad. I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..
4:00 pm, March 3, 2020 Technical Issues
Durrani13 replied to Best way to snipe a Shadow Card? on November 7, 2019 12:39AM
Pocketsquareguy wrote: » Web app. Filters 150/15,000,000/150/15,000,000. Flick them back and forth every search. Right hand on mouse pad. Left on enter. Click search in the far broom right part of ..
1:00 am, November 7, 2019 Ultimate Team General Discussion
Dronegan replied to Have people already abandoned this game???? on November 8, 2019 3:08PM
No one can bother. Delay in tryhard mode rivals. Delay in tryhard mode futchamps. Futdraft is fun but costs coins/points Literally nothing more to do gameplay wise other that playing the menus. Mos..
3:30 pm, November 8, 2019 Ultimate Team General Discussion
Der Tooldoktor replied to Defensive positioning since update is insanely bad on November 6, 2019 3:04PM
Ellis_D wrote: » I've had it with this game. Just put it up for sale on Ebay and I will never come back to it again. I might never even bother with another FIFA again. I'm an half decent player - I..
3:30 pm, November 6, 2019 Ultimate Team General Discussion
Deano2508 replied to Im at a complete and utter Fifa low on November 7, 2019 9:05AM
Bobo23 wrote: » I created a thread a few days ago with literally the same problem, for the past week or so I literally cannot do a thing on this game. It's like I suddenly lost any ability I had at ..
9:30 am, November 7, 2019 Ultimate Team General Discussion
D_D_51lv4 replied to Opponent quits, but recorded as a loss!?!
@EA_Cade Thanks for the reply.I'm certain that my connection did not drop. Perhaps, it dropped at the opponents end. However a message came up stating the opponent had forfeited, which is why I was su..
8:00 pm, April 25, 2020 Technical Issues
CtldChaos replied to Most of my shots hit the post. Am I doing something wrong? on November 5, 2019 4:11PM
I find low driven shots to be the most effective in those situations, but you need to time them well.
4:30 pm, November 5, 2019 Ultimate Team General Discussion
