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MadRedPirahna replied to Can't connect to FUT
Hey @nikolas192 I would recommend restoring the game licenses in your PS4 settings: Go to Settings > Account Management, and select Restore Licenses. Click O..
8:30 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Account hacked and cleared
While Answer HQ is only a peer to peer help site, and not the official EA Customer Service site, and we cannot actually alter anything, we can give you advice on what to do if a user has issues like y..
7:30 pm, June 21, 2020 Technical Issues
MAXLD replied to Move Career Mode to new Profile (PC)
Y, this happened to me today. Very annoying. The settings (files) got completely messed up (difficulty settings, control settings, sound sliders to 0, accessibility (brightness/contrast to 0), etc... ..
11:30 pm, March 5, 2020 Technical Issues
MANOS_O6 replied to personal settings 1 failed to load at pc
@EA_Darko i deleted my personal settings and it works thank you so much!
10:00 pm, February 26, 2020 Technical Issues
Lwranc replied to Fifa 20 controller problems
Hi @timharding1975 From the Personalization menu, then Settings, then Customize Control, you can reset to the default by clicking on the triangle if you are using ps4 or equivalent in other platforms...
2:30 pm, June 17, 2020 Technical Issues
Luqizan replied to PC FIFA 20 LAGS ON GOOD COMPUTER
@Cule2805 What settings have you changed in NVIDIA panel ?
8:30 pm, February 14, 2020 Technical Issues
LA-CASA-D-GROOT replied to Crash in the middle of the match
i think you do too many glitches in your graphic setting to make game over smooth game must be synced and adabted between performance and quality
1:00 am, March 14, 2020 Technical Issues
KurtyH replied to QoS Throttling !!! on November 9, 2019 8:46PM
The streaming thing doesn't work as well as it can affect your ping which can make you experience serious delay. You need a low download and upload speed only for this to work best like the OP has don..
9:00 pm, November 9, 2019 Ultimate Team General Discussion
KukodJ replied to Black Screen / PC Keyboard Stuck on screen Glitch
@EA_Cade Unfortunately it is still happening even after the update and I have every reason to believe it is a fifa 20 bug for the following reasons:1. A few other friends have the same bug2. I changed..
12:00 am, March 21, 2020 Technical Issues
KronosTheG replied to Accidental SBC Submission
Thank you for taking the time to reply to my message. Below I will be setting out some concerns I have based on your response as well as the response of your advisors and the SBC help page. It is my l..
6:00 pm, February 11, 2020 Technical Issues
King_Puchillas replied to FIFA 20 Stuttering
I have the exact same issueThe game runs smoothly in menus but every time I either enter a match or a skill game I experience unplayable stuttering even though my FPS is more than 150 at all times (at..
1:30 pm, April 19, 2020 Technical Issues
KingBeetleJuic replied to "your squad file does not match that of your opponent"
Hey man thanks a lot for the reply, Ive tried deleting the online files and then went back into ultimate team but Im still getting the same information. Ive talked to ea help but this is all ive gotte..
2:30 am, January 11, 2020 Technical Issues
KierSnow replied to No opponents found fifa 20
I have same issue. I do not belive that no one play. I changed machmarking settings Create PORT for mine router. Reinstal all. Most confiusing for me that i can play sasons online ..
10:30 pm, November 17, 2019 Technical Issues
Josh273165 replied to keyboard
@neshsini Hello im a bit confused maybe you reset the setting by accident?
9:00 pm, June 20, 2020 Technical Issues
Johnleahy replied to Chat
Thank you but going on that page is so unhelpful I have sent message via tweeter hopefully will get sorted. Do you know how to change the email as my email address is incorrect and don’t no ho..
10:30 am, April 23, 2020 Technical Issues
Joelooo_A replied to Fifa 20 No Commentary
I've made sure that my settings are correct in game and out, but still nothing. I mainly just hear the crowd and then the soundtracks when in menu's
2:30 pm, November 14, 2019 Technical Issues
Jay1787 replied to Why is Squad Battles so mindnumbingly boring? on November 6, 2019 10:07PM
Diggy wrote: » Because 9/10 squads you play are on drop back depth 1 Even TOTW? Every game against them is the same... it's some sort of default settings for the AI
10:30 pm, November 6, 2019 Ultimate Team General Discussion
JamieTheGee replied to Controller Vibration Turn Off Feature
Are you blind???? I said i turned it off in the xbox settings? Ea need to add a feature to turn it off. I have a wired controller too your post doesn't help that omg
6:30 pm, January 27, 2020 Technical Issues
JR17_Gaming replied to Settings Changed To 1 and Now Fail To Load.
where do you go for customize settings becausew i cant even get past the loading screen
4:30 pm, December 27, 2019 Technical Issues
JPM1182 replied to Won’t connect to ea server
@EA_Darko Can’t connect to servers on Xbox one either. Tried resetting router etc. All other games working, internet is fine. Been having issues since 8am this morning 🙄
1:00 pm, December 6, 2019 Technical Issues
JOR9Y replied to "Unable to save Personal Settings"
@EA_Aljo There is no personal settings to delete. This is the first time I'm making a profile on Origin
1:30 am, January 3, 2020 Technical Issues
ImNoam replied to this is how I solved my in game delay on October 29, 2019 11:55AM
UKz Finest MK wrote: » The most likely way to fix it is to either switch your console settings to 30hz or a lower resolution. Makes the game look like crap but I do remember it worked very well in f..
7:30 am, November 6, 2019 Ultimate Team General Discussion
Il_Brucaliffo87 replied to Hdr problem fifa 20
@jeeejpeeej Hi,is normal, is the TV that dim the static bright content in order to prevent burn in.You can find the settings under the TV option, is "Logo luminance adjustment" or something like that...
8:00 am, June 9, 2020 Technical Issues
IDaRrEnMe replied to Connection issues
I'm forever having to reset my router or mac settings or dns it then works for a day or two then plays up again... it's an ea issue not my connection I shouldn't have to keep doing these troubleshooti..
7:30 pm, February 26, 2020 Technical Issues
HotSmokedSalmon replied to Lost Commentary on Fifa 20 Switch
No, we've got a Switch. I'm trying to fix it for my kids. The commentary was running for the first few days and then disappeared, so I'm guessing they've switched it off somehow but the settings look ..
6:00 pm, February 8, 2020 Technical Issues
Heinzchen1984 replied to fut 20 Input lag
Well, here are my 2 cents on input lag. Its been frustrating me for years now. Its shocking though how early we are experiencing the issue this year. EA will blame the issue on closed ports, teredo fi..
3:00 pm, November 17, 2019 Technical Issues
Headshrinker363 replied to Season Objectives not resetting when creating new FUT club on November 5, 2019 5:48PM
xnegra80 wrote: » Now I am stuck with a club with a random name. Can't change the name without season objectives. I was expecting season objectives to reset with the club which I belive is common se..
6:00 pm, November 5, 2019 Ultimate Team General Discussion
HarryTarsh replied to Help please
I was just kicked out of a FUT game and now, when I go into the application, it says "Your FIFA 20 Settings file is corrupt and cannot be used. Creating a new Settings file will delete the corrupt one..
2:30 pm, November 20, 2019 Technical Issues
Guillotine_Mack replied to The 41212 formation guide. on October 27, 2019 12:54AM
Saiber_Summia wrote: » Great job, will give a try especially using the strikers setting One question: did you try to reduce the width to 2 or 3 and which were results? Thanks! You need the width b..
12:30 am, November 5, 2019 Ultimate Team General Discussion
GeorgeAd142 replied to Error message : personal settings 1 failed to load (Fifa 20)
the message is coming up before I get to the home screen so unable to get to the customize section, I spoke to community support and they suggested un-installing and re-installing, im currently re-ins..
8:30 pm, November 11, 2019 Technical Issues
GafferMichael replied to Online play - Required privilege issue
@EA_Cade wrote:Hi @GafferMichael,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear..
7:30 am, April 17, 2020 Technical Issues
Foresticek replied to My own Home & Away shirts in all games ? on November 10, 2019 9:26PM
Max_1899 wrote: » i prefer playing my own kits instead of that clash of kits bs from last year. lots of kits may look different in the menu but ingame they look kinda the same and then ur screwed th..
9:30 pm, November 10, 2019 Ultimate Team General Discussion
Foresticek replied to My own Home & Away shirts in all games ? on November 10, 2019 8:26PM
At least EA could give us an option. Who does not want to bother with kits, he could use the same option as it was last year in weekend league and now in DR. And for people, who want to see some diver..
8:30 pm, November 10, 2019 Ultimate Team General Discussion
Fifafuthed replied to Anyone see these INI files someone posted? on November 5, 2019 9:57AM
Marleigh wrote: » That ini file doesn't actually exist, someone likely made it up, which isn't difficult as an ini file is a plain text file which pc users can alter to effect the game themselves, t..
10:00 am, November 5, 2019 Ultimate Team General Discussion
FifaWizard12321 replied to PS Controller Settings Change Themselves Online (Need Help ASAP)
@EA_Cade no changes nothing
10:00 pm, December 13, 2019 Technical Issues
FalconFan replied to Evidence of FIFA "BS" in fifa code. inisettings file from pc game files on November 5, 2019 4:43PM
Funny... the tobacco industry got blasted for taking aims to get people addicted to their product, but somehow intellectually manipulating customers to do the same thing... ok.
5:00 pm, November 5, 2019 Ultimate Team General Discussion
FalconFan replied to Evidence of FIFA "BS" in fifa code. inisettings file from pc game files on November 5, 2019 4:01PM
I think what everyone is saying that the recent FIFA franchise manipulated the game in a way to keep you frustrated, yet interested and coming back for more. Pushing to get better players, complete mo..
4:30 pm, November 5, 2019 Ultimate Team General Discussion
FalconFan replied to Evidence of FIFA "BS" in fifa code. inisettings file from pc game files on November 5, 2019 4:43PM
Funny... the tobacco industry got blasted for taking aims to get people addicted to their product, but somehow intellectually manipulating customers to do the same thing... ok.
3:00 am, November 6, 2019 Ultimate Team General Discussion
ErikMagstar replied to We can't play friendly matches together
@EA_Cade Me and my friend have checked both of our accounts for this and it's set to our correct adult age. We can play co-op seasons but not versus eachother.We also tried flushing DNS, resettin..
8:00 am, December 19, 2019 Technical Issues
EA_Lanna replied to I chose the wrong language
Hi @Dora_123asd, Would this be for the Commentary Track? Could you go into your settings for me please? Once you have Settings open, select Game Settings and from there, click on Audio a..
3:30 pm, March 15, 2020 Technical Issues
EA_Darko replied to ps4 crashing again
Hey @ronin424 that error message points to an issue with your PS console. Sony recommends trying the following steps: https://www.playstation.com/en-ie/get-help/help-library/erro..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to personal settings 1 failed to load at pc
Hey @TheFIFAboy63 you can often fix this issue by powercycling your router which involves plugging it out for a couple of minutes. If that does not work that can you open Customi..
2:30 pm, December 16, 2019 Technical Issues
EA_Darko replied to fifa 20 is shutting down
Hey @DrFreedom13 it sounds to me like you may be having an issue with permissions. Let's try the following to see if it helps: Try running Origin as an administrator: Close the Orig..
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to Trace Report. What does it mean?
Hey @BenGrigg5 those speed tests don't really help in diagnosing issues. A speed test is one done on optimal settings and are not treflcivetive of actual bandwidth use. For exa..
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Personal setting 1 problem fifa 20
Hey @takeaw when you see the error about Personal Settings Failed to load, the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files. Once done launch..
9:00 pm, November 27, 2019 Technical Issues
EA_Darko replied to Green lights on the main menu and error ce-34878-0 (ps4)
Hey @Telkiesky6 this error is a PS4 error to say that the software crashed, best thing to do is to try the following steps: Restart your console: Turn off your console and then turn it ba..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Getting driver crashes when cheaters are losing
Hey @PMAlex280794 is the error you are seeing related to DXGI_ERROR_DEVICE_REMOVED. If so this error is one relating to your GPU and no tin fact FIFA, the best thing to do is a clean install..
7:00 am, April 21, 2020 Technical Issues
EA_Darko replied to Game keeps going to windowed mode
Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..
2:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Freeze on “Connecting to eas server” tl
Hey @guisantos200213 can you take a couple of minutes to try the following steps: Restart your console: Turn off your console and then turn it back on. Make sure your game software i..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Fifa 20 No Commentary
That's an odd one @Joelooo_A. Can you check your TV, console/PC settings and you in-game audio options to ensure that your options reflect your audio set up? For example, if you have stere..
2:30 pm, November 14, 2019 Technical Issues
