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EA_Darko replied to FIFA20 Stuck at startup

Hey @dpondash can I ask where it gets stuck? Is it on the initial game loading screen or on the menus?   Do you see an error message of any kind when this issue occurs?   Can you t..

1:00 pm, March 26, 2020 Technical Issues

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EA_Darko replied to FIFA ultimate team purchased player disappeared

Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item.   If you cannot find it anywhere then please speak with one of our phone..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to FIFA 20 lag after a month

Hey @jorhek1995 ifyou are playing on a modern TV you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to FIFA 20 is not launching, it shows 0xc000007b error

Hey @samisyed80 can you try to manually run the VC++ installer from the Origin installation folder - the default location for this folder is   C:\Program Files (x86)\Origin   From ..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to FIFA 20 - Banned From Online

Hey @Blackarat if you have a ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/e..

4:30 pm, January 22, 2020 Technical Issues

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EA_Darko replied to Ea connection problems

Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    You..

4:30 pm, November 26, 2019 Technical Issues

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EA_Darko replied to EA Live Chat not working

Hey @sge_modeste27 you can contact our live support at help.ea.com.   To  speak with a chat adviser: Click on your product Origin Then select 'PC Manage my Account' Can't log ..

1:30 pm, April 16, 2020 Technical Issues

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EA_Darko replied to Division rivals rewards mistake

Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..

3:00 pm, November 29, 2019 Technical Issues

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EA_Darko replied to Companion app transfer ban

Hey @Baapstra if you have a ban on  your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea...

2:30 pm, December 10, 2019 Technical Issues

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EA_Darko replied to Coins

Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game.     To appeal your sanction you will need t..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Changing EA accounts

You will need to speak to our Terms of Service team @zoomballs.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-su..

1:30 pm, April 30, 2020 Technical Issues

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EA_Darko replied to Can't log in to EA server

Hey @Crg10Aly if someone has changed your account details then your best bet is to speak with one of our phone or chat support advisers who will be able to advise you further. ..

4:30 pm, January 21, 2020 Technical Issues

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EA_Darko replied to Can I pay with a VISA Internet Card

Hey @ASSASSINMJS you can find all the info relating to payment methods on Origin here: https://help.ea.com/en/help/account/ordering-payment-information/   For any account or billin..

5:00 pm, February 7, 2020 Technical Issues

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EA_Darko replied to COINS PLAYERS AND CONSUMABLES MISSING FROM FUT ACCOUNT

Hey @ariskhd for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live support at&..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to Broke in my house lost 1,4 mil

Hey @chrisjanssen12 we are unable to assist with any account-based issue such as this so you will need to speak with one of our phone or chat support advisers who will be able..

12:30 pm, December 6, 2019 Technical Issues

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EA_Darko replied to Bought a player and he disappeared as the coins

Hey @marquesone11 for any missing items you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live suppor..

7:30 am, June 26, 2020 Technical Issues

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EA_Darko replied to Banned from the Tranfer Market

Hey @oliver2569 any TOS related issues need to be directed to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/..

5:00 pm, January 19, 2020 Technical Issues

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EA_Darko replied to Banned for no reason

You will need to speak to our Terms of Service team in relation to any TOS issue @JoshWilson77.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/accoun..

12:30 pm, April 3, 2020 Technical Issues

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EA_Darko replied to Banned by fault

  Hey @whiteshadow53200 you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/informa..

4:30 pm, January 13, 2020 Technical Issues

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EA_Darko replied to Banned Transfer

You will need to speak to our Terms of Service team in relation to any ban @robinkoalbani.   The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/inf..

5:00 pm, January 28, 2020 Technical Issues

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EA_Darko replied to Awfull button delay

If you are playing on a modern TV @YDRGBD you need to ensure that all post-processing features are disabled and that you are playing on game mode.   Modern TVs have any number of b..

4:00 pm, April 27, 2020 Technical Issues

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EA_Darko replied to Account Disabled

Hey @brandon01745 for issues with an account you will need to speak with one of our chat support advisers who will be able to advise you further.    You can contact our live s..

4:00 pm, April 19, 2020 Technical Issues

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EA_Darko replied to 8 Days later and still havent got my players back

Hey @zRensen17 we are unable to assist with account-based issues on AHQ so the best thing to do is to speak with one of our phone or chat support advisers who will be able to advis..

4:30 pm, November 13, 2019 Technical Issues

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EA_Darko replied to 2200 fifa points not showing

Hey @Subin5550 if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.    It's best ..

4:30 pm, January 21, 2020 Technical Issues

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EA_Cade replied to xbox one controller not working on fifa 20

Hi @haiiiiiiikal,You should be able to play without issue on PC without x360ce. Have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? ..

3:00 pm, January 4, 2020 Technical Issues

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EA_Cade replied to trainer only displays ‘Action’

Hi @keira160,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

2:30 pm, January 31, 2020 Technical Issues

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EA_Cade replied to there was an error accessing server data

Hi @dancebody0203,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if thi..

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to the game quick sold a player that wasn't selected

Hi @Sallaco123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, November 22, 2019 Technical Issues

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EA_Cade replied to please help no open fifa

Hi @ADIgame123g,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

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EA_Cade replied to not possible to connect to ea servers with wired connection

Hi @klikklakpPOW,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let m..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to my one shot challenge is not saving on the companion apo

Hi @farhan1malik,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this..

5:00 pm, April 30, 2020 Technical Issues

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EA_Cade replied to game closing

Hi @Hapciu85,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:00 pm, January 14, 2020 Technical Issues

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EA_Cade replied to fifa20 closing

Hi @antilatrina33,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_ClearHave you also tried repairing the game by right clicking it in the Orig..

2:00 pm, March 11, 2020 Technical Issues

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EA_Cade replied to fifa 20 squad battles glitch

Hi @Naiyon41,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

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EA_Cade replied to fifa 20 personal settings failed 1 failed to load

Hi @mattnelson97,If you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select that and then select your..

10:00 pm, December 12, 2019 Technical Issues

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EA_Cade replied to fifa 20 pc no sound

Hi @deepakprasanna12,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

3:30 pm, April 15, 2020 Technical Issues

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EA_Cade replied to fifa 20 not starting up

Hey all,   While we're investigating this please make sure that you've already done the following:     Please ensure that your OS is fully up to date. On Windows 10 you can do th..

2:00 am, February 19, 2020 Technical Issues

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EA_Cade replied to fifa 20 no audio

Hi @billabong1986,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to fifa 20 fut crashing on start up

Hi @shaundoug,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me k..

6:30 pm, February 28, 2020 Technical Issues

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EA_Cade replied to fifa 20 audio

Hi @Unkn0wabl3,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me ..

6:00 pm, November 15, 2019 Technical Issues

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EA_Cade replied to an error occurred downloading the fut squad update. please try again

@HiddenMatrix77 Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, June 3, 2020 Technical Issues

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EA_Cade replied to an error occurred downloading the fut squad update

Hi @prath11,Last thing I can think of, if you highlight FIFA on the dashboard and then hit the Start button and select Manage Game you should see an option on the left that says Saved Data, select tha..

11:30 am, June 16, 2020 Technical Issues

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EA_Cade replied to [PC] game crashes when lauching FIFA 20

Hi @VanReeKz,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade

4:00 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Why the power shot (L1 button) freekick doesn't work in pro club?

Hi @Alanfbm1,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete the file called Online Pro 1. Then let me know if this persists? ..

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Why im in the middle east sever i want to be on the urban sever

Hi @Xavi5H,Your server should be automatically detected when you launch the game and change accordingly. If you're referring to FUT Champs, that region cannot be changed once it's selected. ..

10:30 pm, December 3, 2019 Technical Issues

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EA_Cade replied to When i try to start fifa 20 onnoc after recent update, i

Hi @malviyapraneet,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

2:00 pm, June 10, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers FIFA 20 Xbox One

Hi @Ricaa31,When you connect on a Hot Spot were you able to actually play a game? If so, that would clear any account issue and allow you to go back to your normal means of connecting. You can also tr..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers

Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to complete the basic sbc due to it keep crashing

Hi @NICKRTGD,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a career mode save file. Then let me know if this per..

6:30 pm, April 18, 2020 Technical Issues

WKT09
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EA_Cade replied to Training

Hi @ballbag370,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

10:30 pm, March 3, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.