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EA_Cade replied to CAREER MODE PLAYER PROBLEMS
Hi @aguirredanel,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
9:30 pm, December 12, 2019 Technical Issues
EA_Cade replied to Brazil national team
Hi @Tudor8772,Can you get us a picture of what you're seeing in game please? -EA_Cade
7:00 pm, March 13, 2020 Technical Issues
EA_Cade replied to Black Screen / PC Keyboard Stuck on screen Glitch
@gimjay23 Hey there. I've not seen this before, are you on the latest Xbox update? -EA_Cade
12:00 am, March 21, 2020 Technical Issues
EA_Cade replied to Ball overload and fitness
Hi @mellis23,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:30 pm, March 4, 2020 Technical Issues
EA_Cade replied to Automatic tackles
Hi @FelixParker17,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
6:00 pm, December 13, 2019 Technical Issues
EA_Cade replied to Attacking fullbacks
Hi @Mrcairo9,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Arango
Hi @elchikitovivas,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
3:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to Another patch introducing more issues...
Hi @CurvelessSphere,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
2:00 pm, March 11, 2020 Technical Issues
EA_Cade replied to Another Blocking issue in CM
Hi @kaadji81,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:30 pm, January 3, 2020 Technical Issues
EA_Cade replied to After bidding at price 9x.000, I lost 994.000 coins for Eden Hazard OTW
Hi @cubi92qn,We have never been able to replicate an issue with the companion or web app bidding or listing an item for a price other than it was set at by the user. If there were a bug with the trans..
2:00 pm, June 10, 2020 Technical Issues
EA_Cade replied to Account Hacked and all my players sold - Support can't support me
Hi @linas21,I'm sorry that this happened to you, unfortunately it appears that when you resumed your case the advisor you spoke with didn't see that it was already escalated to the missing items team ..
10:00 pm, April 30, 2020 Technical Issues
EA_Cade replied to Accidentally sold player
Hi @jlavs10,We have never been able to replicate an issue with the companion or web app listing an item for a price other than it was set at by the user. If there were a bug with the transfer market w..
9:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Abnormal corner
Hi @khz129,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade
3:00 pm, January 25, 2020 Technical Issues
EA_Cade replied to AI offensive is not making runs
Hi @radukleo,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade
3:01 am, June 2, 2020 Technical Issues
EA_Cade replied to 100+ points career mode... :(
Hi @9ZHKPLPC2U9QA8QL,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
9:30 pm, March 3, 2020 Technical Issues
EA_Blueberry replied to PC Error getdeviceremovedreason
@bacchus99 Hey there! There's a variety of things that can lead up to that error and we may need to try a few things out to see what sticks for you. Can you upload a DxDiag so we can firs..
7:30 pm, February 16, 2020 Technical Issues
EA_Blueberry replied to FIFA 20 not launching by origin
@satyajit092 Seems like you're on a laptop. It's possible your game is being launched from the Intel card instead of your Nvidia card. Can you go to the Nvidia control panel and add Origi..
3:00 pm, April 8, 2020 Technical Issues
EA_Barry replied to wrong
@jarra_joker @thejarrajoker If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon a..
1:30 pm, February 4, 2020 Technical Issues
EA_Barry replied to the limit of team change. fut
@adigame123g Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ple..
10:30 am, March 24, 2020 Technical Issues
EA_Barry replied to my ultimate team got deleted
@99884225685467 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, ..
9:00 am, February 18, 2020 Technical Issues
EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues
EA_Barry replied to ea sports login with wrong email
@richardkidin If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more ..
1:30 pm, January 28, 2020 Technical Issues
EA_Barry replied to coin dissapear
@ArgonX Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..
11:00 am, December 24, 2019 Technical Issues
EA_Barry replied to asking permission to buy fifa 20 using debit card
@tubu2 Please see the following link for info on ordering and payment methods on Origin, thanks. https://help.ea.com/en-us/help/account/ordering-payment-information ..
2:30 pm, March 24, 2020 Technical Issues
EA_Barry replied to account hacked help Ea please
@rooney10402 Please see the following link for info and steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
2:00 pm, June 16, 2020 Technical Issues
EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 The relevant teams are currently looking into this issue. While that work is ongoing, please try the..
5:00 pm, November 21, 2019 Technical Issues
EA_Barry replied to You have tried too many times, please try again later. **Twitch link**
@Aliceturtlez Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pl..
8:30 am, April 7, 2020 Technical Issues
EA_Barry replied to Wrongfully taken coins
@Fattypool1979 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current change..
2:00 pm, June 16, 2020 Technical Issues
EA_Barry replied to Where can I report EA staff?
@edmanlee Moderation is not discussed so either contact the CM in question via Direct Message or contact an Advisor as below. If required, click the following link to contact an Ad..
2:00 pm, January 24, 2020 Technical Issues
EA_Barry replied to Verry lagging
@aironiuxltu Please see the following links for help with your connection: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
3:00 pm, April 29, 2020 Technical Issues
EA_Barry replied to Used EA origin code
@puska06 Make sure you are logging in to the correct Origin account. If you are sure you are doing that, contact us as below and we can check your account, thanks. Click the..
2:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to Unknown email address on EA account
@dodger1411 CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get..
1:30 pm, January 8, 2020 Technical Issues
EA_Barry replied to Unable to login to play fifa
@JoshyBois CAN'T LOG IN TO YOUR EMAIL ADDRESS? If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get ..
3:30 pm, January 16, 2020 Technical Issues
EA_Barry replied to Someone has broken in my FUT 20
@Lexarced @Krama4FIFA Please see the following link for steps to take on this, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-ca..
3:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Scam for FIFA coins
@footballfrank34 Please see the following link for steps to take: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ T..
2:00 pm, April 1, 2020 Technical Issues
EA_Barry replied to Russian text messages with a security code?
@Im0003 Well, it seems like Login Verification is doing its' job and is preventing unauthorised access. You can check the following link to be sure you are availing of all av..
11:00 am, April 9, 2020 Technical Issues
EA_Barry replied to Robbed/Scammed??
@kenzor313 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, pleas..
12:30 pm, April 1, 2020 Technical Issues
EA_Barry replied to Quick sell
@HurriKeane10 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes..
12:00 pm, June 14, 2020 Technical Issues
EA_Barry replied to Need more than 5 accounts ultimate
@hsmhde Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/For help with contacting an Advisor, please s..
3:30 pm, March 30, 2020 Technical Issues
EA_Barry replied to Nat type
@radichstar See the following links for port info and details on how to enter those ports on your Huawei hg659b: https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-con..
10:00 am, February 4, 2020 Technical Issues
EA_Barry replied to NO CUSTOMER SUPPORT FOR TWO WEEKS?!
@gyenizsegab Support is not currently available on Sundays, so that is possibly the reason you are seeing that message: We’ve temporarily changed our support hours to limit..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to My fifa account got hacked and used for coin transfer but no advisor could help
@Promaster35 References to that website removed so as not to tempt players into a situation that could end up like yours. If you suspect your account may have been compromised, ple..
2:00 pm, November 19, 2019 Technical Issues
EA_Barry replied to My coins have vanished
@ffsderfffg Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes t..
12:30 pm, April 27, 2020 Technical Issues
EA_Barry replied to My acount got hacked
@0256763467423 Please see the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
2:00 pm, April 17, 2020 Technical Issues
EA_Barry replied to My account was hacked
@aenarathip Please see the following link for steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/ ..
12:00 pm, May 1, 2020 Technical Issues
EA_Barry replied to My account got hacked.Is there any way that I can get my stuff back?
@Majomgyerek34 Please see the following link for info and steps to take, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
5:00 pm, November 24, 2019 Technical Issues
EA_Barry replied to My FIFA 20 game has been hacked, all of my players have been sold and coins have
@faisalh789 Please see the following link for info on how to proceed, thanks. https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now ..
6:00 pm, January 20, 2020 Technical Issues
EA_Barry replied to Lost coin after lost bid Fifa 20
@godlyskyagent If you still have not gotten your bid(s) back, please contact us as below, thanks. If required, click the following link to contact an Advisor: https://help.ea.com/e..
8:30 pm, January 14, 2020 Technical Issues
EA_Barry replied to Login verification
@blakz08 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more infor..
2:30 pm, January 18, 2020 Technical Issues
EA_Barry replied to Issue : unable to log into my ultimate team
@adityagadhavi67 There are multiple reasons you could be seeing that error, please see the following link for info on those: https://help.ea.com/en-us/help/faq/not-able-to-connect-..
1:30 pm, March 11, 2020 Technical Issues
