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EA_Cade replied to 100 mbit internet connection still too laggy gameplay
Hi @muhenduj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..
10:30 pm, November 13, 2019 Technical Issues
EA_Cade replied to "Your account does not have required privilege to access feature
@kingdavidd15 I would recommend removing and readding the gamertag via these steps. If that doesn't resolve the issue you'll want to reach out to Xbox support for assistance with your acc..
10:00 pm, April 4, 2020 Technical Issues
EA_Barry replied to too many computers have accessed this accounts version of displayname field miss
@ADIgame123g This should resolve itself within 24hrs or so, thanks.
2:30 pm, April 24, 2020 Technical Issues
EA_Barry replied to [Pro Clubs] - Blank screen when going into Pro Clubs
@finleyjenk474 @avass5555 @griffo2010 @Fr000 @harveyblue123 The relevant teams are currently looking into this issue. While that work is ongoing, please try the..
5:00 pm, November 21, 2019 Technical Issues
EA_Barry replied to Too many computers have accessed this account version (fifa 2020 origin)
@EzioBanhart That error should resolve itself within 24hrs or so, thanks.
10:00 am, April 3, 2020 Technical Issues
EA_Barry replied to The connection to your opponent has been lost- fifa 20
@leomurphy02 Please retry, things are just getting back to normal after we resolved an issue. https://twitter.com/EAHelp/status/1250385989509337088 Thanks. ..
2:30 pm, April 15, 2020 Technical Issues
EA_Barry replied to Fifa 20 got hacked
@gamias21gr Contact one of our Advisors again today and hopefully we can get your issue resolved ASAP. Thanks. --------------------------------------------..
11:30 am, November 13, 2019 Technical Issues
EA_Barry replied to FIFA 20 pounts
@Scotty007 This should now be resolved - https://twitter.com/EAHelp/status/1218632577700921344 Apologies for any inconvenience caused. --------------------..
10:30 am, January 20, 2020 Technical Issues
EA_Barry replied to Cant open my fut champs rewards
@EgGyEdWaRdS @eyeko_15 @lerqy You should find this issue is now resolved: https://answers.ea.com/t5/Technical-Issues/Resolved-Companion-amp-webapp-connectivity-issues/m-p..
3:00 pm, January 23, 2020 Technical Issues
EA_Barry replied to Can't run the game fifa 20
@3oroushMa This should resolve itself within 24hrs or so, thanks.
10:30 am, March 26, 2020 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to I can't connect to EA server on FIFA 20
Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..
2:00 pm, December 26, 2019 Technical Issues
EA_Arrenai replied to Fifa 20 No Commentary
Hey everyone, For those running on Xbox and not getting commentary, can you try switching your audio to stereo uncompressed rather than surround sound and see if that works for you? Please let ..
2:30 pm, November 14, 2019 Technical Issues
EA_Arrenai replied to FLICKERING / FLASHING WHILE PLAYING FIFA 20 (WHY?) PLEASE HELP
Hey there, @SexyCharizard. That sounds super frustrating and distracting. Could you share a DxDiag for your PC? I'd like to take a look to see if we can figure out what's going on. ..
1:00 am, December 17, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 Commentary Languages
Hey there, @kingeste. While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..
7:00 am, January 1, 2020 Technical Issues
EA_Arrenai replied to Banned For Club Name On FUT
Hey there, @Simpzzy. Thanks for your patience. If you need feedback or have questions regarding a sanction on your account, please reach out to our Terms of Service team and they'll be hap..
12:00 pm, November 15, 2019 Technical Issues
EA_Aljo replied to Squad battle issues
@Goon_Squad_CE0 Hi there. This is an issue we're currently investigating, but we also may be able to resolve it. Let's go through some basic troubleshooting first. Has it been a whil..
6:30 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Poor servers
Hi there, @Dec5577. I'm really sorry for all the frustration with disconnecting. Let's see if we can get that resolved. First, are you on a wired or wireless connection? Also, what sy..
6:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Menus - FUT
Hi there, @UKbealyUK. I'm really sorry for all the frustration. We should see if we can find out why this is happening and potentially get it resolved. First, are you on a wired or wireles..
4:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Fut rivals gameplay very slow and button delay
Hi there, @lord_d9. Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to EA servers
Hi there, @xX-Mosh45akes. Thanks for reaching out to us. I'll try to help get this resolved for you. First, are you playing on a wired or wireless connection?
3:30 pm, April 1, 2020 Technical Issues
EA_Aljo replied to EA fix your * game
Hello, @Jordan97wj. This should have been resolved with an update from last year. Are you sure you have the update downloaded? ..
12:30 pm, June 7, 2020 Technical Issues
EA_Aljo replied to Can't login to FUT -FIFA20 xboxone
Hi there, @noorylw. Are you still having trouble with this? We're currently experiencing an issue with our services and are working to get it resolved. Please keep an eye on @EAHelp o..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
Denzellim97 replied to [Asia - PS4] - Closed the game and now have countdown timer on
@aBroHaSNoID I have the exact same issue too. EA please resolve this soon and contact us
2:03 am, November 11, 2019 Technical Issues
Denzellim97 replied to [Asia - PS4] - Closed the game and now have countdown timer
@aBroHaSNoID I have the exact same issue too. EA please resolve this soon and contact us
4:30 pm, November 14, 2019 Technical Issues
Denz replied to Issue being resolved - Items stuck on transferlist on February 1, 2020 11:57AM
I have one on transfer targets that I have no idea how to get rid of, feel I've tried everything, been there few months.
1:12 am, May 8, 2020 Ultimate Team General Discussion
DannySTFC replied to Issue being resolved - Items stuck on transferlist on February 1, 2020 1:28PM
Don’t want to hijack your thread Fanatic but I just packed blue CL Minamino and it wasn’t the Liverpool card....is that a mistake or are all his cards in packs still? EA are on a wobbly this weeke..
1:12 am, May 8, 2020 Ultimate Team General Discussion
Daky3z_ replied to Week 6 - Gold Pass to win on November 2, 2019 9:53AM
Did you manage to resolve this issue as I’m stuck on the same thing
2:00 am, November 5, 2019 Ultimate Team General Discussion
DANNY_M replied to EA are a joke - 4 hours with EA on November 9, 2019 9:07PM
They told me they would send my issue to the head office and I would get an email to take it further, they just sent me an email saying the issue has been resolved. **** off
9:30 pm, November 9, 2019 Ultimate Team General Discussion
Creampuffthecat replied to Cannot post on forum, HELP
Did you resolve this op as i am having the same issue
4:00 pm, November 27, 2019 Technical Issues
Covkilla91mob replied to Who likes this game ? on November 7, 2019 6:17AM
OZero wrote: » Covkilla91mob wrote: » OZero wrote: » Covkilla91mob wrote: » This is how bad my games feel and gameplay looks atm https://xboxclips.com/Cov killa91mob/0ecf896d-9d15-41e8-bb8d..
6:30 am, November 7, 2019 Ultimate Team General Discussion
Coeninho12 replied to [Resolved] Companion & webapp connectivity issues
Hi all, if I want to login to the FUT 20 Companion app I get the message that there are problems with the log in services. Anyone experience this as well?
1:00 pm, January 23, 2020 Technical Issues
ChuMeLo2890 replied to Request to approve change of club name
@GamerOfSmartType Hey dude Did that resolve the problem ?
9:00 pm, May 3, 2020 Technical Issues
ChappellRovers replied to Issue being resolved - Items stuck on transferlist on February 1, 2020 12:05PM
I wouldn’t worry mate, mine were stuck for 3 hours from 7AM to 10AM then freed up finally. Bit annoying obviously as I could have tried selling them rather than just having them processing for 3 hou..
1:12 am, May 8, 2020 Ultimate Team General Discussion
CALR34 replied to Anyone has this been Resolved for you?
I opened mine before they took them away so imnot sure what will happen to mine
1:30 pm, January 2, 2020 Technical Issues
Blackarat replied to Account banned after being hacked TWICE in LAST MONTH
Do you have contact information for them? They've just perminently banned me for apparently "cheating". I've started a thread regarding this. My first case was marked as "resolved" but I'm still ..
2:00 pm, January 22, 2020 Technical Issues
Bills1323 replied to Fifa 20 Verification Not My Email
I've been facing the same issue and have submitted a case up to 10 times with the same explanation. I can't sign-in to EA servers in FIFA 20 and play it on PS4. I keep getting an option to verify..
7:00 pm, November 17, 2019 Technical Issues
BeardedEnigmaUK replied to Wrongful fifa 20 FUT transfer market ban
As a follow up to this, I have just logged into my ea account after discovering I can see the trusted devices section, it says my account was accessed from nesher, israel late in january. Clearly some..
1:30 pm, April 1, 2020 Technical Issues
BadSeedsFC replied to Issue being resolved - Items stuck on transferlist on February 1, 2020 11:15AM
Future stars squad is out! But the servers are down, down, down... 🤷♂️
1:12 am, May 8, 2020 Ultimate Team General Discussion
BRITISHBEATBOX replied to [Resolved] Companion & webapp connectivity issues
I can't claim my fut champs rewards, saying issue connecting with fut at this time??????? ..
1:00 pm, January 23, 2020 Technical Issues
AvengerRanger replied to CASE 59384441 marked resolved, not resolved at all
Hey @xCHI-CHOxx ! I guess you can try to create a new case/ resume case and write more details and information. Here nobody will help as you didn't provide any information about your is..
9:30 pm, April 29, 2020 Technical Issues
Aryaman107 replied to Still no pre-order packs?
same just opened ut and said that some people are having this issue and it will be resolved fast, for them i aspect 2020
3:30 am, January 3, 2020 Technical Issues
AivenMarine replied to Email unknow to log on EA, isn't mine.
Same issue. I just bought FIFA 20 but can't play it because my account is associated with a random email address I have never had, I've contact four EA advisers none of which resolved my issue and gav..
9:30 pm, June 5, 2020 Technical Issues
ALINMIHAITAA replied to [Resolved] Companion & webapp connectivity issues
I got same problem on ps4 at 11:00 AM .
2:00 pm, January 23, 2020 Technical Issues
7dreadful7 replied to Got banned - my account is disabled.
Hi Gustaf,and did EA resolve problem for you or not?because now I have totally the same issue.
8:30 pm, April 15, 2020 Technical Issues
26marios replied to Match start error (CAPTCHA)
I have the same problem too, i can log in and use the menus (SBCs, transfer market, etc) but i can't play any match (online or offline)... I tried multiple solutions for 4-5 hours now (unistalling &am..
10:00 pm, June 24, 2020 Technical Issues
01america replied to Conmebol squad did not get credit for Icon Swaps objective
Sorry to bud in but the same thing is happening to me. Did they ever resolve your issue? I used nothing but CONMEBOL Lib and Sud my first game and then only CONMEBOL the second game but neither record..
6:00 am, April 25, 2020 Technical Issues
