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EA_Cade replied to Moves to League without me moving when I change the tab in the transfer market
Hi @FlyingCupid87,I'm not seeing any other reports of this, what platform are you playing on? -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Icon swaps progress
Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Goal keeper moving out of goal
@LadderThe1st Hey there. I'm not seeing any similar reports of this, is there any way you can get us a video of this happening? -EA Cade
11:00 pm, June 4, 2020 Technical Issues
EA_Cade replied to Game won't end
Hi @gandsxbox1,Sorry to hear this, usually when this happens it's caused by a disconnect during the match data reporting that causes a hang. This link http://bit.ly/SelfServiceFUTDraft will walk you t..
3:00 pm, January 4, 2020 Technical Issues
EA_Cade replied to FIFA 20 freezes ingame
@Tommeke10111996 Hiya, I'm not seeing any similar reports of this a the moment. Can you get us a video of this happening by chance? -EA Cade
12:00 pm, April 5, 2020 Technical Issues
EA_Cade replied to FIFA 20 Dempo-Black Screen
@dynamo-fanKyiv wrote: @EA_DarkoI finally launch FIFA 20 Demo! Just install these Windows updates: KB3000850, KB3003057, KB3014442, KB4512938, KB3172614. You may use WSUS Offline Update (method b..
8:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to Error: "We are sorry but there has been an error connecting to FIFA 20 Ultimate
Hi @1987sema007,I'm not seeing any other reports of connectivity issues around the time of your post. Are you still having trouble connecting? -EA Cade
2:00 pm, June 24, 2020 Technical Issues
EA_Cade replied to Cheaters in FIFA
Hi @EpicOlimpo,You can report suspected cheaters via the steps here: http://bit.ly/EAReportPlayer -EA Cade
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to Career mode player characteristics missing
Hi @amgooner,I've merged your threads together for ease of access. Thanks for reporting this, I'll see that it gets to the right teams for investigation. -EA_Cade
2:30 pm, February 22, 2020 Technical Issues
EA_Barry replied to my PSN account suspeneded
@classongrass8787 Please see the following link for info on this, thanks. https://www.playstation.com/en-za/get-help/help-library/my-account/grief-reporting/banned-and-suspen... ..
10:30 am, June 2, 2020 Technical Issues
EA_Barry replied to Where can I report EA staff?
@edmanlee Moderation is not discussed so either contact the CM in question via Direct Message or contact an Advisor as below. If required, click the following link to contact an Ad..
2:00 pm, January 24, 2020 Technical Issues
EA_Barry replied to PC Cheaters
@FifaKiddyGame If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them. https://help.ea.com/en-us/help/faq/report-players-for-c..
5:30 am, June 14, 2020 Technical Issues
EA_Barry replied to No loss
@EzzieDENoob If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them. https://help.ea.com/en-us/help/faq/report-players-for-che..
3:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to How do I request a subject access report from ea?
@DTCoster666 Please see the 'Contact Us' section at the link below for information on this, thanks. https://www.ea.com/careers/data-privacy-policy
9:00 am, June 29, 2020 Technical Issues
EA_Barry replied to Hack in the game
@robinkoalbani Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.If you suspect a player may be playing unfai..
2:00 pm, January 28, 2020 Technical Issues
EA_Barry replied to FIFA 20 crashing on start up
@bluephoenixmedia Temporarily disable your antivirus/malware software and then perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/..
1:30 pm, November 25, 2019 Technical Issues
EA_Barry replied to Cheating?
@cudla1985 Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.If you suspect a player may be playing unfairly ..
2:30 pm, January 27, 2020 Technical Issues
EA_Barry replied to An error has occurred online stats reporting failed
@Modero123 You may just need to update the game. Highlight the game on the XMB and press the Options button on the controller and then Check for Update. Allow any update to download and i..
11:30 am, March 31, 2020 Technical Issues
EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM
We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Timestamp of when the ..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Aljo replied to Trace report etc..
@BenGrigg5 Can you run the UOTrace again, but this time use the utility we provide here: http://bit.ly/ConnectivityBTS? The one you provided looks like there's a problem with the sec..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Fifa 20 crashing
Hi there, @royden458. If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on: Xbox:1. Close the game -> ..
10:30 pm, March 2, 2020 Technical Issues
Drrty-D_CRO replied to Question : How can i report cheaters ?
I forgot to write that my connection is perfect,never had a real connection lost since years.
2:00 pm, February 14, 2020 Technical Issues
Dronegan replied to My 7 day ban continues but at least I know why...EA told me there is 8 days in a week! on November 6, 2019 11:46PM
ASlowPotato wrote: » Dronegan wrote: » EA does not scan any memory, processes or in-game files on your PC. That is also the reason why they can´t get rid of the amount of cheaters on the PC sect..
12:00 am, November 7, 2019 Ultimate Team General Discussion
Dronegan replied to My 7 day ban continues but at least I know why...EA told me there is 8 days in a week! on November 6, 2019 11:39PM
Max_1899 wrote: » Dronegan wrote: » EA does not scan any memory, processes or in-game files on your PC. That is also the reason why they can´t get rid of the amount of cheaters on the PC section..
12:00 am, November 7, 2019 Ultimate Team General Discussion
Dronegan replied to My 7 day ban continues but at least I know why...EA told me there is 8 days in a week! on November 6, 2019 11:06PM
EA does not scan any memory, processes or in-game files on your PC. That is also the reason why they can´t get rid of the amount of cheaters on the PC section. You have either been reported, or you ..
11:30 pm, November 6, 2019 Ultimate Team General Discussion
Dixie81 replied to Mocked for being poor player like wtf... on November 9, 2019 6:20PM
Ishibum wrote: » Report him and get him banned.
6:30 pm, November 9, 2019 Ultimate Team General Discussion
Ddaltry replied to Very very slow gameplay
The game is horrendous. I have 300mb download and 30 up with a ping of 12 and I get exactly the same issue. It’s a joke. EA are ruining Fifa. Let another company have the naming rights etc. EA don..
5:30 pm, April 20, 2020 Technical Issues
DTCoster666 replied to Ea just sending me the same copy and paste email?!
As mentioned above though, I have not violated the policy at all and have provided evidence/explanation on this. My frustration here is the lack of an actual response from the EA team, not one em..
3:00 pm, June 27, 2020 Technical Issues
DOGG0 replied to Career Mode - Scouting Issue
Any chance of this problem being fixed? Or do you guys just report it and then nothing happens? As I haven't heard anything since my initial report
7:30 pm, February 17, 2020 Technical Issues
Cortza replied to Transfer market ban on November 2, 2019 4:34PM
@EA_Andy @EA_Lanna @EA_Rtas @EA_DarDar @EA_Cian Any chance of getting this sorted? Reported it on Thursday morning and haven't heard a thing from EA. Worst customer service ever!!
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Chriswhiteisright replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 12:42PM
EA_Andy wrote: » We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Tim..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
CadeisaFraud replied to The game freeze and I lost gold3 rewards
@Morventura23 EA Cade will threaten you for posting about this non existent issue. Please refrain from reporting alleged glitches or issues. Otherwise EA Cade will be more than happy to transfer ban y..
12:00 pm, December 26, 2019 Technical Issues
CadeisaFraud replied to Account blocked on transfers fifa 20
@Charlyun02100 I bet you insulted EA Cade. He likes to ban people who report glitches and problems. Best thing to do is start a new account.
12:00 pm, December 26, 2019 Technical Issues
Brydobhoy88 replied to JUST STOP PLAYING THE GAME!! on November 9, 2019 12:37PM
Gromit wrote: » PauloPM wrote: » EA will not change if you come to the forums saying that the game is sh*** but in other hand you are still playing and buying stupid fifa coins!! Just dont play d..
1:00 pm, November 9, 2019 Ultimate Team General Discussion
Brenton replied to Edit Player Remains Broken on November 6, 2019 12:50PM
The issues with edit player have been in both Fifa 19 and Fifa 20: All Secondary being removed once you edit a player When you save a player and back out of the menu, it either diverts you back to t..
1:00 pm, November 6, 2019 Ultimate Team General Discussion
Boommaametw3 replied to BAN Cheaters in Squad Battle on October 16, 2019 9:35PM
They are cheating 100%. There are cheats for pc like legacy defending,5 * skills,5* WF all players, every player 99 stats and there was a cheat in fifa 18 that you could generate your scoreline. Offli..
7:00 am, November 5, 2019 Ultimate Team General Discussion
BenGrigg5 replied to Trace report etc..
@EA_Darko @EA_Aljo what can you say? I’m still having issues. it’s blatant robbery in some matches. My guys literally stop. and today it’s been glitchy screen etc. &nb..
8:30 pm, December 16, 2019 Technical Issues
BenGrigg5 replied to Trace Report programs
@EA_Darko im utilizing network utility trace reports from the App Store just as EA link has said I could. if these reports aren’t detailed enough, can you recommend one thst supports your ..
7:00 pm, December 24, 2019 Technical Issues
BenGrigg5 replied to Something is SERIOUSLY wrong
Hi @EA_Darko thanks!is this trace report only able to be done with a desktop/laptop?
5:00 pm, December 11, 2019 Technical Issues
BenGrigg5 replied to New equipment. Trace Reports done.... it’s still the same.
@EA_Darko Sure Trace_Route-eas..
6:00 pm, December 19, 2019 Technical Issues
Barcarana9 replied to Error occurred downloading the FUT squad updates
I am playing FIFA 20 in PC origin. Whenever I connect to Online season or cup matches I see the following error in FIFA 20 "There was a problem with the online squad check. Please try again later..
8:30 pm, February 1, 2020 Technical Issues
BRayBest802 replied to Companion app continues to show “app update”, then “restart”
FIFA Support, This has been going on since you last updated the FIFA 20 Companion App. Can you provide an estimate of when you’ll fix this problem? I’ve seen it referenced a couple weeks ago ..
6:00 pm, March 2, 2020 Technical Issues
AvengerRanger replied to cheating
Hey @zyx5656 , In many EA games, you can report players or content directly. This is the best way to inform EA of a violation of the rules because this way they will automatically recei..
7:30 pm, June 3, 2020 Technical Issues
AvengerRanger replied to FİFA 20 PC Game is not opening
Hey @erenyilmaaz1 , Not many details to help you with your issue, so please attach MSInfo report and DxDiag
8:00 pm, June 3, 2020 Technical Issues
ArturNik17 replied to How can I report EA staff's conduct and unhelpfulness?
EA support actually get paid per unsatisfied customer, that's why it's a multi-billion company
11:30 am, November 23, 2019 Technical Issues
Armin22kaka replied to Report many problems in the Middle East PC
That is absolutely right.What should we do with servers or cheaters?These two are very clear and we don't know how it will continue! At least just do something with cheatersJust a strong antichea..
12:00 pm, June 30, 2020 Technical Issues
ArdavanA replied to Slow gameplay
Hi, I already created a topic but I re-post it here since I think we are having the same issue (Canada, very similar UoT reports , etc) I have been experiencing online game freeze, awf..
6:00 pm, March 3, 2020 Technical Issues
Anarki301 replied to When’s this new patch dropping on console?? on November 8, 2019 8:23AM
What patch, server release notes? That is not the patch, it's ongoing work as they say, it doesn't have to be in a form of downloadable patch, they just make adjustments on their end. Anyway it's bee..
8:30 am, November 8, 2019 Ultimate Team General Discussion
Amir_Demon74 replied to Report many problems in the Middle East PC
there are many cheaters, this weak i was 9wins and no loss, and then i faced guy that he just used some kind of cheat that closed the game and it didnt count as a lost for for me, after 2wins when i w..
9:30 pm, June 29, 2020 Technical Issues
Alyjohnson replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 4:43PM
EA_Andy wrote: » We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Tim..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
