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EA_Cade replied to Cheaters in FIFA
Hi @EpicOlimpo,You can report suspected cheaters via the steps here: http://bit.ly/EAReportPlayer -EA Cade
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to Chat
Hi @Johnleahy,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, April 22, 2020 Technical Issues
EA_Cade replied to Change team Fut Team
Hi @rumekinho,Once the name change has been completed you won't be able to change the name again. -EA Cade View in thread
4:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Change passwird on fifa 20
Hi @reecemc29,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
4:30 pm, December 28, 2019 Technical Issues
EA_Cade replied to Change Club Name
Hi @rassegee,Why exactly did you need to delete your club to fix an error? You cannot change the name of your club more than once this year. -EA Cade
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Champions edition Gold packs
Hi @theMat1993, That promotion has now ended, you can see more information regarding this here. -EA Cade
4:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Carrer Mode Fifa 20
Hi @carolinelarod,That sounds like a corrupted save, can you try these steps http://bit.ly/PS4Safe_Mode and then select Rebuild Database and let me know if that helps please? ..
7:30 pm, February 21, 2020 Technical Issues
EA_Cade replied to Captcha entry required to log into EA account FIFA 20
Hi @1057185,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
5:00 pm, March 12, 2020 Technical Issues
EA_Cade replied to Captcha Verify Error
Hi @mrsmeds99,Sorry for the delay, is this still happening? -EA Cade
7:00 pm, March 31, 2020 Technical Issues
EA_Cade replied to Captcha Not Loading
Hey all, Can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way?Once you connect via a hot spot you should be able to get back in via your usual connection..
3:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Can’t use the app
Hi @SjansPanther38,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to Can’t sell fut 20 players
Hi @haringarach1111,Are you doing this in the app or on the console? If you're on the app can you try connecting on the console to resync the account? -EA Cade
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Can’t return player to club or quick sell
Hi @sk8death27,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to Can’t play online!
Hi @CasperJones89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/co..
7:00 pm, February 4, 2020 Technical Issues
EA_Cade replied to Can’t play fifa 20
Hi @mikelibanez8,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
7:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t pick player from market
Hi @panks618,You need to force the market to refresh, try changing the search price by 100 coins and searching again. -EA Cade
3:00 pm, March 27, 2020 Technical Issues
EA_Cade replied to Can’t login to ea when trying play pro clubs or sesons
Hi @bobmalone1990,What happens exactly when you try to play? -EA Cade
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Can’t log into companion
Hi @JoshRobertsonnn9,Can you show a screenshot of what you're seeing? -EA Cade
9:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Can’t log in to Online ??? The email address for verification is not mine
Hi @Gillam1388,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
11:00 pm, February 8, 2020 Technical Issues
EA_Cade replied to Can’t load into pro clubs
Hi @Lawry1256,Sorry to hear it, what platform are you playing on? -EA Cade
4:30 pm, April 15, 2020 Technical Issues
EA_Cade replied to Can’t link ea to psn because I don’t receive security code email
Hi @jordiramos2,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
9:30 pm, April 7, 2020 Technical Issues
EA_Cade replied to Can’t get into rivals matches
Hi @Jamieando1,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Can’t get in contact to ea help desk
Hi @Kj_Huey0320,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. ..
2:30 pm, April 17, 2020 Technical Issues
EA_Cade replied to Can’t get fut champs points
Hi @mrstfctt,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/..
9:00 pm, April 24, 2020 Technical Issues
EA_Cade replied to Can’t get any icon swaps players
Hi @eeefsf,Ill need more information than that to look at this, can you share any more information and the squads please? -EA Cade
3:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Can’t connect to ultimate team not due to internet problems
Hi @Itz_brfc9,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
5:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Can’t connect to ultimate team PC since yesterday
Hi @Dardiii_ACM, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. -EA_Cade View in thread ..
6:00 pm, January 2, 2020 Technical Issues
EA_Cade replied to Can’t connect to server
@jowanlouie1977 Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
4:30 pm, April 5, 2020 Technical Issues
EA_Cade replied to Can’t connect to es servers as my email is no longer valid
Hi @1986born-in,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&n..
11:00 pm, November 26, 2019 Technical Issues
EA_Cade replied to Can’t connect to ea servers
Hi @JPM1182,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connecti..
2:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Can’t connect to Ultimate Team
Hi @byPxL,You have an account issue blocking you from connecting, please reach out via @EAHelp on Twitter or http://bit.ly/EA_Contact_Us to have this issue addressed. -EA Cade..
9:30 pm, June 18, 2020 Technical Issues
EA_Cade replied to Can’t connect to Fifa 20 ultimate team
Hi @jamiego26,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FUT ..
10:00 pm, April 28, 2020 Technical Issues
EA_Cade replied to Can’t connect EA fifa 20 to switch
Hi @charob1111,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nb..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to Can’t activate profile
Hi @ygorcomy,This is the English Answers HQ board, can you please fully translate the text in your image so we can better assist? -EA Cade
4:00 pm, March 28, 2020 Technical Issues
EA_Cade replied to Can’t Find My Packs FIFA 20
Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Can´t link my ea account with twitch
Hi @ThisIsPremix,That usually means you're linked up already, please reach out to us via http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp so we can look at your account and get this resolved. ..
7:30 pm, February 25, 2020 Technical Issues
EA_Cade replied to Cant verify my fifa 20 ea account on xbox one to connect to online servers
Hi @oAviii,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..
7:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Cant sell my coutinho even though i own him and hes tradeble
Hi @Pcffc83,You disconnected from your last game, that locks your players until you reconnect on the console. Once you reconnect you can sell him as normal. -EA Cade
9:00 pm, April 18, 2020 Technical Issues
EA_Cade replied to Cant login to Ultimate Team
Hi @serkanyil,Sorry for the wait. Is this still happening? -EA Cade
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Cant login
Hi @shaky0000,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
9:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Cant find my fut players in club
Hi @Sondren1123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Cant connect...
Hi @FaMouSGaMinG-41,Try following the steps here https://help.ea.com/en/help/account/origin-login-verification-information/#turn-on to disable your Login Verification and then try connecting to FUT ag..
10:00 pm, January 3, 2020 Technical Issues
EA_Cade replied to Cant connect to server
Hi @leroy-est,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..
10:00 pm, January 16, 2020 Technical Issues
EA_Cade replied to Cant connect to online fifa
Hi @DaDabbingDino,Is the account that cannot connect of age and linked to an EA Account? You can follow these steps http://bit.ly/LinkingConsole to link up your accounts. -EA ..
7:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Cant connect to EA servers
Hi @Damonkef789,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..
4:00 pm, June 9, 2020 Technical Issues
EA_Cade replied to Cannot launch fifa 20 ultimate team please help
Hi @FapaJapla,Not showing any issues on your account or on our side at the moment. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en..
5:30 pm, February 11, 2020 Technical Issues
EA_Cade replied to Cannot connect to servers and when I do on the rare occasion I get 800+ ping to
Hi @ZzSam98zZ,Sorry to hear it. What system are you playing on? -EA Cade
3:00 pm, April 1, 2020 Technical Issues
EA_Cade replied to Cannot connect to EA Server for FIFA20 but can play online for other games on PS
Hi @kutchika,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
6:30 pm, March 12, 2020 Technical Issues
EA_Cade replied to Cannot connect to EA Server
Hi @SMUsamage80,Gotcha, can you try connecting from a hot spot by chance and let me know if you can connect to FUT that way? It sounds like something is blocking you from accepting the EULA/ToS for FU..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Can`t launch my brand new FIFA 20
Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade
2:30 pm, April 16, 2020 Technical Issues