Search
Search
JamaicanMeThrsty replied to Constant Disconnects
@EA_Barry I have tried these and nothing seems to work, every gamget disconnected. I haven't been able to connect with anyone on live chat and when it says recommend support option is to receive a cal..
6:00 am, March 28, 2020 Technical Issues
Itsbrianwithay replied to Remove PSN Persona from EA Account
I can't contact anyone via Live Chat as this is what I received which is what I typed in my original question - Sorry, No Channels are Available.That is why I resorted to Answers HQ
9:00 pm, April 29, 2020 Technical Issues
ItsRickz1 replied to Is it a glitch I got Sancho again in my compensation pack?
@firehoops I also got sancho and still waiting to receive my second pack did they automatically send it to you or did you have contact with them about the situation??
4:30 pm, June 14, 2020 Technical Issues
ItsNPS replied to Didn’t receive the TOTSF pack
I also had this problem please look into it
3:00 pm, June 14, 2020 Technical Issues
Invincibility replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:28AM
EA_Andy wrote: » We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Tim..
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on October 2, 2019 5:39PM
Anyone knows if the update fix this bug.. And still didn't received my lost XP!
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Ibalisticseb replied to Not receive player picks
I have had the same problem, I didn't even get base cards like most others, Ea better refunds us well.
11:30 am, January 2, 2020 Technical Issues
Hotdogking04 replied to Fifa Points not received
@benedictojmsb I’m also experiencing this problem
11:00 pm, December 25, 2019 Technical Issues
Hootie1923 replied to Still no pre-order packs?
@hsynvrl @eahelp I still have received mine. I haven’t gotten any of the rewards for preordering fifa20
4:00 am, January 3, 2020 Technical Issues
HashtagStackin replied to I didnt get my FUT champs rewards.
I received my division rivals ones but I have not received my FUT champs. This isn’t the first time...
3:00 pm, March 5, 2020 Technical Issues
HRug8y replied to didn’t receive my twitch rewards
I can’t redeem my twitch prime pack on fifa 20 even though it says I have claimed it on twitch prime
2:00 pm, February 20, 2020 Technical Issues
GyrArsan replied to Week 6 gold objective one two pass not counting
So you don't have to pass it back to the player you did L1+ X with but shoot with the player that receives the L1 + X pass?
5:00 pm, January 23, 2020 Technical Issues
Gtanaka96 replied to Keep getting disconnected from matches on ultimate team
On ps4. Wired connection (100 Mbps), rebuilt my database same thing kept happening. Entered at least 8 games after posting this and all of them but 1 kicked me out, still no loss received. Talked to m..
8:30 pm, January 6, 2020 Technical Issues
Ghostrunnin replied to Why
I have not played a game since the second time I didn’t receive points from a game.
6:00 pm, February 6, 2020 Technical Issues
Georgebrown1987 replied to Not received my red player picks
@Awakebenji93 I had the same happen to me aswell
9:30 am, January 2, 2020 Technical Issues
Futfanatic replied to Is Kurt video true ( alleged EA employees have gone AWOL) on November 5, 2019 3:07PM
Pepe Le DiLzZ wrote: » Futfanatic wrote: » Weird that the tweets are still up. + andy hasn’t received the pitch notes yet. Now this is great content. Can't wait for fifa 21 bro. Will you b..
3:30 pm, November 5, 2019 Ultimate Team General Discussion
Futfanatic replied to Is Kurt video true ( alleged EA employees have gone AWOL) on November 5, 2019 2:40PM
Weird that the tweets are still up. + andy hasn’t received the pitch notes yet. Now this is great content.
3:00 pm, November 5, 2019 Ultimate Team General Discussion
Foughhh replied to Fut champions
You receive the rewards for WL thursday morning (depending on region, UK time is 8 in the morning, I believe) . Wait until then for them
8:30 am, December 3, 2019 Technical Issues
FootballNotSoccer replied to Anyone know what strip this is? on November 5, 2019 1:42PM
I'm have Ea Access but never received any kits. I am on Ps4 though so probably is an 🥚's 🗃 exclusive.
2:00 pm, November 5, 2019 Ultimate Team General Discussion
Fab replied to Kurt banned from all fifa events on November 1, 2019 8:49PM
i still haven't received the cr7 kurt owes me but i appreciate him keeping it real in regards to the game
11:46 pm, November 4, 2019 Ultimate Team General Discussion
Enzissimo86 replied to fifa 20 account ban
Hi, I bought FIFA 20 on Origin by a code (35 euros) and I played a game.After some weeks I bought a PS4 and FIFA 20 and when I enter it appears a message "Your account has been disabled - Your account..
11:00 am, April 7, 2020 Technical Issues
Enzfut replied to Does FIFA 20 delay exist? on October 14, 2019 7:21PM
Same here i only ever get 4 bars and the delay in Fifa 20 is more evident then in previous Fifas. The only way around this is to premeditate passes as in load up the power before the player receives ..
11:00 pm, November 7, 2019 Ultimate Team General Discussion
EdManLee replied to How can I report EA staff's conduct and unhelpfulness?
I'll keep bumping this thread until I get an answer. Asking how to report the incredibly poor service I receive from your staff (as this topic is evidence of) is surely a question EA support should be..
7:00 am, November 29, 2019 Technical Issues
EA_Darko replied to what happen where is my ronaldinho on tranfer ???
Hey @tranh0 are you missing an item that you listed on the transfer market It may be worth speaking with one of our phone or chat support advisers who will be able to take a..
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to missing pack after mission
Hey @bobbykim13 if you are missing a pack that you believe you should have then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
2:30 pm, November 28, 2019 Technical Issues
EA_Darko replied to ive lost my team
Hey @Ferazzd if you think that someone has accessed your account then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&..
2:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to can log after draft disconnect
Hey @XMBxD for any issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can contact ou..
2:30 pm, January 14, 2020 Technical Issues
EA_Darko replied to Web App just cost me 3mil coins
Hey @Ghostbeezy I'm sorry to say that in instances like this there is nothing that we can do for accidental bids, listings or submissions. You can speak with one of our&nbs..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to TOTW sbc compensation
Hey @gospodin991 if you are have not received an item back that was promised then the best thing to do is to speak with one of our phone or chat support advisers who will be able t..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Players disappeared after update
Hey @Haukur94 if you are missing items then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can conta..
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to Player gone
Hey @KillCommanderr if you are missing items then I would suggest that you speak with one of our phone or chat support advisers who will be able to advise you further. ..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to Player disappears
Hey @bar54612 can you check your unassigned pile to see if the item is there? If not and you are unable to find it then you will need to speak with one of our phone or ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Not getting free packs
Hey @Williamtinsle last week was the final week of packs. If you purchased the game on launch and registered for your packs then you would have received them all with the final packs being d..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to No access to fifa 20 fut web app transfer market.
Hey @Haitianuno and @omarisssa, if you have not received access to the transfer market yet then you will need to continue playing and exploring all aspects of FUT. It is not poss..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Missing players and coins
Sorry if you were misinformed @Spirit_Spacey but for any missing item claims you will need to speak with one of our phone or chat support advisers who will be able to advise y..
3:00 pm, January 14, 2020 Technical Issues
EA_Darko replied to Missing 2200 Fifa points
Hey @KingUgas if you are missing content then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. It's b..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to How do I
Hey @mccreiks if you believe that your account was compromised then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&nb..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to How can I report EA staff's conduct and unhelpfulness?
If you wish to make a complaint then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can contact our live ..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Hacker stole all my coins
Hey @Sayn_n1 we are unable to assist with account-based issues on AHQ and as such if you are having an account or billing issue then you will need to speak with one of our phone or..
4:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Hacked
Hey @Samjosh01 for any issues with missing items you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You can ..
12:30 pm, January 31, 2020 Technical Issues
EA_Darko replied to Fifa point I bought 2days ago has not shown up till now, what's the solution
Hey @emmyanthony_ps if you are missing items you purchase then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. &..
5:00 pm, February 6, 2020 Technical Issues
EA_Darko replied to Fifa 20 why are you locking my friends accounts!
Hey @churtydaysrq if your friend is not getting verification codes then they will need to speak with one of our phone or chat support advisers who will be able to advise you furthe..
3:00 pm, January 23, 2020 Technical Issues
EA_Darko replied to FUT Champs - no rewards
Hey @newstd1 if you are missing items you believe you should have received then you will need to speak with one of our phone or chat support advisers who will be able to advise you..
1:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to FIFA ultimate team purchased player disappeared
Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item. If you cannot find it anywhere then please speak with one of our phone..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Ea connection problems
Hey @nuradil9595 if you are not getting the code then you will need to speak with one of our phone or chat support advisers who will be able to advise you further. You..
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Division rivals rewards mistake
Hey @ITALI_2009 if you believe that you received the wrong rewards then you will need to speak with one of our phone or chat support advisers who will be able to advise you further..
3:00 pm, November 29, 2019 Technical Issues
EA_Darko replied to Did not received my champions weekend rewards
Great to hear that you figured out the issue @peachman2298 and thanks for letting us know. Darko
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to Can't log in to EA server
Hey @Crg10Aly if someone has changed your account details then your best bet is to speak with one of our phone or chat support advisers who will be able to advise you further. ..
4:30 pm, January 21, 2020 Technical Issues
EA_Darko replied to Can I pay with a VISA Internet Card
Hey @ASSASSINMJS you can find all the info relating to payment methods on Origin here: https://help.ea.com/en/help/account/ordering-payment-information/ For any account or billin..
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Broke in my house lost 1,4 mil
Hey @chrisjanssen12 we are unable to assist with any account-based issue such as this so you will need to speak with one of our phone or chat support advisers who will be able..
12:30 pm, December 6, 2019 Technical Issues
