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ygyg0120 replied to purchased Fifa points in FIFA 20 from PS store
Hello @EA_CadeCan you pls explain in more detail?My console is US and I’m in Nigeria .
11:30 pm, February 20, 2020 Technical Issues
w00fyc replied to Unable to Authenticate on FIFA 20 - WRONG EMAIL
@jmwitteveen Hi mate I’m having the exact same problem. Ongoing what feels like forever. It’s like EA get close and then can’t do anything and ignore you. I purchased a new game and can’t even..
12:00 pm, April 12, 2020 Technical Issues
roheee8 replied to PlayStation plus + 1050 fifa points problem
I just recently purchased 12-month PS Plus recently for the first time and it came with 1050 fifa 20 points and I accidentally skipped the following screen that possibly contained a redeemable code? B..
2:30 pm, January 4, 2020 Technical Issues
raybuff91 replied to Transfer market freeze cost me 200000 coins
Hi there , I understand that , I wasnt on the companion app I'm actually on the xbox . I believe it has bought the item for the price the seller has listed it at , my concern is that I physically didn..
11:30 pm, March 4, 2020 Technical Issues
pascalonegames replied to Wrong purchase due to market malfunctions
Dear @EA_Cade, I wrote it clearly, I'm sorry that you did not understand. "I was trying to increase my bid in an auction but due to lag, I found a footballer purchased for 10,000 coins ..
4:00 pm, April 29, 2020 Technical Issues
niani4ever replied to Missing player
Hi , thank you for your answer. Transfer window was opened when I purchased the player but not any more. I have checked in the subs as I know that new players are placed there but again nothing ...
5:30 pm, April 3, 2020 Technical Issues
mtaranto0089 replied to Wrong email address on verification screen Fifa 20
Got same issue. I purchased my game few days ago. And start paying psplus for nothing! Any one could fix this?the email that shows is: wn*****@10mail.orgalso when I try to connect form the website usi..
3:00 pm, April 5, 2020 Technical Issues
mb1ina replied to didn t receive my fifa points
Point was purchased today for my FIFA 20 account and has not been added to the account yet . ZERO POINT ..
3:00 pm, April 3, 2020 Technical Issues
marwanmohamed79 replied to purchased Fifa points in FIFA 20 from PS store
Product: FIFA 20Platform:Sony Playstation 4What is your gamertag/PSN ID? Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Transfer MarketCan you tell us the date (MM/DD/YYYY)..
3:30 pm, February 26, 2020 Technical Issues
m7mdhubail95 replied to purchased Fifa points in FIFA 20 from PS store
If i buy fifa points but i discover the game region is different with my account , so if i will buy another one with the same region if my account do i will find the points on my account?
1:30 am, April 17, 2020 Technical Issues
htown15 replied to I can't list transfer list players on FIFA Ultimate Team
I have attached a screenshot. I can sell players that I have purchased in the transfer market. However, I cannot sell any players that I have acquired through the Bronze / Silver / Gold Packs. ..
4:00 pm, March 18, 2020 Technical Issues
hampomadid replied to Opponent quitting fut champs
@EA_CadeI assume it didn't get to the right team yet. what a jokei just had that problem now this is Ridiculous and have had it many times on the past couple of week I just purchased this game and thi..
11:00 am, March 30, 2020 Technical Issues
gonzagz3 replied to Connect to ea servers
Hey mtaranto0089, I have exactly the same issue. I still do not have it solved.May I ask, did you purchase an actual FIFA hard copy or a digital download?If digital download, was it through..
4:00 pm, April 23, 2020 Technical Issues
fozdog1971 replied to [Pro Clubs] - Blank screen when going into Pro Clubs
I purchased the ultimate edition of the game and fifa 20 Pro clubs will not load... Stays on grey screen.. ANYONE ASSIST PLEASE
5:00 pm, November 21, 2019 Technical Issues
bluenosemac2 replied to Wrong email address on verification screen Fifa 20
Did you manage to sort this issue , I've just purchased fifa 20 and I'm having the same problem EA dont seem to be doing anything about it , what's concerning they didnt even let people know abo..
9:00 am, March 27, 2020 Technical Issues
astro3k replied to PSN account ineligible
I'm having the exact same problem idk where else to reach out to I even contacted the ea help twitter. I purchased the battle pas not to long ago and been putting a lot of work in for it
3:30 pm, April 28, 2020 Technical Issues
akhtarmaitla replied to Slow, Leggy, Button Delay FIFA 20 DU Connection Dubai
I am using XBOX ONE X. And game was purchased online through Microsoft Store. My players don’t respond at all. I am loosing from just basic bronze teams in squad battles. Player with 50 pace can cha..
4:30 am, June 18, 2020 Technical Issues
ajshetty14 replied to Missing fifa points
@worrall9661 have you got them now? I purchased them yesterday too but its still not showing up.
8:30 pm, March 23, 2020 Technical Issues
W00FY_C replied to Unable to Authenticate on FIFA 20 - WRONG EMAIL
@jmwitteveen Hi mate I’m having the exact same problem. Ongoing what feels like forever. It’s like EA get close and then can’t do anything and ignore you. I purchased a new game and can’t even..
12:30 pm, April 12, 2020 Technical Issues
Nightwish04 replied to Buy VVD or RTTF Gomez? on November 10, 2019 1:25AM
Guvnor wrote: » Scream otamendi that is, who I purchased as an investment but he’s quality so keeping him, at least till I pack vvd, as I’d never spend over 500k on one defender, not when milita..
1:30 am, November 10, 2019 Ultimate Team General Discussion
Mikimuster3 replied to Money back?
Hello @DagIsak88! First off, let me start by saying welcome to EA’s “Answer HQ”. I am very sorry for your inconvenience. I can understand your problem and I treat it like a serious m..
4:30 pm, December 8, 2019 Technical Issues
Masterr5341 replied to purchased Fifa points in FIFA 20 from PS store
@ygyg0120 same me what did you make
8:30 pm, March 29, 2020 Technical Issues
MasterPatsy replied to We are sorry but there has been an error connecting to FIFA 20 Ultimate Team
Literally every time since I purchased the game. I have never been able to get into FUT even though I can play everything else online, just not FUT.
4:00 pm, January 7, 2020 Technical Issues
Masai_Warrior45 replied to fifa 20 co op connection problem
I have been having the a some what similar problem since i purchased the game. Except in my case it wont match us with any opponents and havent been able to find a solution for it anywhere online
10:30 pm, February 25, 2020 Technical Issues
MBEmbles replied to Not my log in email
I don’t need to recover the account. I don’t require access to it. I don’t have any details about it, like games purchased or date of birth etc. I just want to be able to log into Fifa using MY ..
4:30 pm, April 8, 2020 Technical Issues
MB1inA replied to didn t receive my fifa points
Point was purchased today for my FIFA 20 account and has not been added to the account yet . ZERO POINT ..
3:30 am, December 25, 2019 Technical Issues
J_D4lts97 replied to PlayStation plus + 1050 fifa points problem
I purchased the same thing over 6 hours ago and still no points. I emailed EA and no reply?..
2:30 pm, January 4, 2020 Technical Issues
JARANDICH1 replied to DISCONNECTED AFTER DRAFT ENDS
I'M SO DONE WITH THIS GAME. I've purchased 3 drafts during the weekend and AFTER winning my games, the game freezes with the players on the pitch and after 3 or 4 minutes it kicks me out AND THEN..
6:30 am, November 24, 2019 Technical Issues
Guvnor replied to Buy VVD or RTTF Gomez? on November 10, 2019 1:22AM
Scream otamendi that is, who I purchased as an investment but he’s quality so keeping him, at least till I pack vvd, as I’d never spend over 500k on one defender, not when militao and Hernandez ar..
1:30 am, November 10, 2019 Ultimate Team General Discussion
GabMen1711 replied to FIFA 20 Commentary Languages
Hello, I purchased on a USA account, I have alwayws done it this way, and I was able to select Spanish MX Commentary, now I don't see the opcion, is there an add on I could download?
7:00 am, January 1, 2020 Technical Issues
EA_Darko replied to refund fifa 20
If you purchased the game on Origin @fourtwenty9 then you can apply for a refund using the info in this help article: https://help.ea.com/en/help/account/returns-and-cancellations/ &nbs..
3:30 pm, April 19, 2020 Technical Issues
EA_Darko replied to Not getting free packs
Hey @Williamtinsle last week was the final week of packs. If you purchased the game on launch and registered for your packs then you would have received them all with the final packs being d..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to Language issue Fifa 20
Hey @Taisels_ language options will be dependent on your geographical location, your console and where the game was purchased from. Can I ask where you are located and where you..
4:00 pm, December 9, 2019 Technical Issues
EA_Darko replied to FIFA ultimate team purchased player disappeared
Hey @erwinvandijk the best thing to do is take a look through your account to see if you can find the item. If you cannot find it anywhere then please speak with one of our phone..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to FIFA 20 Coin Redeem
Hey @tieuhoang if you purchased the codes from a third party retailer then the best thing to do is to speak with the retailer and explain the situation to them. Darko
4:30 pm, January 21, 2020 Technical Issues
EA_Cade replied to purchased Fifa points in FIFA 20 from PS store
Hi @ygyg0120,That sounds like your PSN ID and Game version are on mismatched regions. You'll need to reach out to SONY support http://bit.ly/ContactPSChat for a refund on this one I'm afraid. ..
2:30 pm, February 20, 2020 Technical Issues
EA_Cade replied to companion App: bid turnt into a 70k buy now
Hi @Evalios68,We have never been able to replicate an issue with the companion or web app purchasing an item for a price other than it was set at by the user.If there were a bug with the transfer mark..
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to Wrong purchase due to market malfunctions
Hi @pascalonegames,We have never been able to replicate an issue with listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the transfer market we wo..
4:00 pm, April 29, 2020 Technical Issues
EA_Cade replied to Transfer market freeze cost me 200000 coins
Hi @raybuff91,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the t..
11:00 pm, March 4, 2020 Technical Issues
EA_Cade replied to Transfer market bug
Hi @amIcooL92,We have never been able to replicate an issue with the Transfer Market buying an item instead of bidding on it. If there were a bug with the transfer market we would see thousands of pos..
10:30 pm, January 23, 2020 Technical Issues
EA_Cade replied to Problem after buying a pack
Hi @zumbann,Sorry. Any pack purchased is immediately opened, you cannot store them. You can store packs for later that were earned via draft and SBC's though. -EA Cade ..
3:00 pm, May 1, 2020 Technical Issues
EA_Cade replied to Lost coins, bidding problem
Hi @anasameen84,We have never been able to replicate an issue with the companion or web app listing or purchasing an item for a price other than it was set at by the user. If there were a bug with the..
6:00 pm, February 13, 2020 Technical Issues
EA_Cade replied to Icon swaps progress
Hi @astonvilla20886,Are you positive they were first owned players? I'm not seeing any other reports of this issue. You can check by viewing the player stats in your squad to see if they have the Firs..
2:30 pm, May 1, 2020 Technical Issues
EA_Cade replied to Can`t launch my brand new FIFA 20
Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Barry replied to abdahtf
@AlexJJ35 No, you cannot do this. PS and PC are separate platforms and so the games do need to be purchased separately. Thanks. ---------------------------..
3:30 pm, January 27, 2020 Technical Issues
EA_Barry replied to I need help sos
@gnesis2705 You need to use the Origin account that the game was purchased on. Please see the following link for info on resetting your password: https://help.ea..
11:00 am, April 21, 2020 Technical Issues
EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues
EA_Aljo replied to Sokratis lost
Hi there, @shresth17. If you're saying you purchased a player from the Transfer Market and he's now missing, try restarting FUT and see if he shows up. If he still doesn't, open a case wit..
10:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to Lost purchased players and coins
Hi there, @chongwenhao. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
6:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs
Hi there, @BobChylan. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks..
4:00 pm, March 9, 2020 Technical Issues
