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EA_Barry replied to Dostluk maçı yapamıyorum
@Can66fb At the moment the following languages are supported on Answers HQ: English Deutsch Español Français Русский форум Português Jezyk..
1:30 pm, April 1, 2020 Technical Issues

EA_Barry replied to Delete Fifa account
@bigGucciso5a300 Delete account Account deletion is permanent and can never be reversed. Deleting an account erases your personal account information from our account and ..
3:00 pm, April 3, 2020 Technical Issues

EA_Barry replied to Crede
@Scaban11 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current changes to ..
11:30 am, June 25, 2020 Technical Issues

EA_Barry replied to Controller Vibration Turn Off Feature
@JamieTheGee Turning off controller vibration at a console level should work. Are you sure you did it correctly/turned it off on the correct controller? Press the Xbox b..
4:00 pm, January 27, 2020 Technical Issues

EA_Barry replied to Constant Disconnects
@JamaicanMeThrsty The following connectivity links will help you here: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttp://help.ea.com/en-us/help/console/conne..
1:00 pm, March 27, 2020 Technical Issues

EA_Barry replied to Connection issues
@IDaRrEnMe Check the following links for help and info: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-troubleshooti..
11:00 am, February 25, 2020 Technical Issues

EA_Barry replied to Community help on connection;tips and suggestions greatly appreciated
@coupe1122lx1222 Here is lots of connectivity related info, check the relevant links below: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en..
11:30 am, February 20, 2020 Technical Issues

EA_Barry replied to Cheating?
@cudla1985 Please do not name any player you suspect may be cheating, this is called "Naming and Shaming" and is not allowed on Answers HQ.If you suspect a player may be playing unfairly ..
2:30 pm, January 27, 2020 Technical Issues

EA_Barry replied to Cheating Player PC
@MASTEROC7_IR Suspected cheaters will not be named and shamed here. Thread locked.
2:30 pm, June 21, 2020 Technical Issues

EA_Barry replied to Can’t login to game
@DarkSevko If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more inf..
3:00 pm, March 26, 2020 Technical Issues

EA_Barry replied to Can’t log in on to ea account on fifa 20
@elranchero3112 Please make contact with an EA Game Advisor for assistance.Click the following link to get started: https://help.ea.com/en/contact-us/ Please note the current chang..
11:00 am, June 30, 2020 Technical Issues

EA_Barry replied to Can’t connect to ea server for Fifa 20 on pc
@mahmid34 Check the following links for connectivity info and help: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc/connection-tr..
11:30 am, July 1, 2020 Technical Issues

EA_Barry replied to Can’t connect
@cisco_phrunk If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more ..
11:30 am, April 16, 2020 Technical Issues

EA_Barry replied to Cant get any help old email and password
@ToothyBlazed546 If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with mo..
8:00 am, April 21, 2020 Technical Issues

EA_Barry replied to Cant connect online for Fifa 20.
@jimbojonesjr1990 @kingxx88 See the following link for info on the possible reasons you are seeing that error message: https://help.ea.com/en-us/help/faq/problems-playin..
10:00 am, June 16, 2020 Technical Issues

EA_Barry replied to Cannot connect my account to the ea server. I tried it for multiple days but it
@70945052 The following connectivity info and help should help you here, thanks. http://help.ea.com/en-us/help/faq/connection-troubleshooting-basichttps://help.ea.com/en-us/help/pc..
8:00 am, April 7, 2020 Technical Issues

EA_Barry replied to Can't use online due to different account
@Skullzrulerz If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more ..
9:00 am, June 23, 2020 Technical Issues

EA_Barry replied to Can't run the game fifa 20
@3oroushMa This should resolve itself within 24hrs or so, thanks.
10:30 am, March 26, 2020 Technical Issues

EA_Barry replied to Banned from the transfer market
@Sameaglesfan16 @JoshuaTheGamer If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help...
3:30 pm, April 10, 2020 Technical Issues

EA_Barry replied to Banned From Accessing Transfer Market Web and Companion App
@TalhaKaan2 Disregard the previous post, we do investigate these requests properly. Make sure you have taken the following steps to ensure the best chance of having this action rev..
3:30 pm, June 22, 2020 Technical Issues

EA_Barry replied to An error has occurred online stats reporting failed
@Modero123 You may just need to update the game. Highlight the game on the XMB and press the Options button on the controller and then Check for Update. Allow any update to download and i..
11:30 am, March 31, 2020 Technical Issues

EA_Barry replied to Account banned
@KamilXFX If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/info..
11:30 am, March 26, 2020 Technical Issues

EA_Barry replied to A problem with Fifa 20 updates
@adi1567 Please not that the type of support (phone/chat) offered to you is determined by the options you choose when making contact, so if phone support is not offered, just choose different o..
6:00 pm, January 20, 2020 Technical Issues

EA_Barry replied to A letter from a FIFA player coping with Depression
@asilvaspoon Please allow our Advisors some time to attend to your current support case. Thank you. -------------------------------------------------------..
10:30 am, November 26, 2019 Technical Issues

EA_Barry replied to @zeroe.com
@Twanoviche If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as we can with more in..
12:00 pm, April 27, 2020 Technical Issues

EA_Barry replied to 0x803f80
@Raul98x You see the following error code and message when you try to launch an Xbox One game or game add-on: Something went wrong 0x803f8007 This may mean you no longer own the cont..
3:30 pm, February 19, 2020 Technical Issues

EA_Barry replied to "You lost your connection. Sign back in to access online features."
@dptron Please see the following link for info on that specific error message to check the possible reasons you are seeing the error: https://help.ea.com/en-us/help/faq/probl..
8:30 am, April 7, 2020 Technical Issues

EA_Barry replied to " You are not actively playing the game " Fifa 20
@alizafar1994 Assuming you are on Xbox, can you try the following steps please? https://answers.ea.com/t5/Technical-Issues/Fur-champs/m-p/8333595#M13754
2:30 pm, April 16, 2020 Technical Issues

EA_Atic replied to لقد تم تبنيد المتجر لدي في فيفا 20 وانا لا استحق اتمنى مراجعة الامر في هذا البند
Hey there, @mosa2004akabna we unfortunately do not support arabic on the forums. At the moment the following languages are supported on Answers HQ: English Deutsch..
12:00 pm, July 3, 2020 Technical Issues

EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues

EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues

EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 1:54PM
Reyhz wrote: » @EA_Andy Thank you for your reply ! When could we expect an improvement on this? Do you think the team can help us? Thank you in advance Dates and times aren't something I can pr..
12:00 pm, November 5, 2019 Ultimate Team General Discussion

EA_Andy replied to Why we can't change our club name in FUT ?! on October 1, 2019 12:49PM
PegLeg wrote: » @EA_Andy another fix to add to the ever growing list Not strictly a fix on this occasion - the name can be changed through an objective., I do get however that last year there wer..
12:00 pm, November 5, 2019 Ultimate Team General Discussion

EA_Andy replied to This game is dead from monday to thursday. Please do something about it. on November 7, 2019 12:26PM
Nice feedback, keep it coming! Thanks.
12:30 pm, November 7, 2019 Ultimate Team General Discussion

EA_Andy replied to This game is dead from monday to thursday. Please do something about it. on November 7, 2019 11:50AM
Out of interest what's wrong with friendlies as a more casual way to play? What makes tournaments better?
12:00 pm, November 7, 2019 Ultimate Team General Discussion

EA_Andy replied to The ICON SWAP info thread! on September 18, 2019 12:58PM
Some great options - tough decisions ahead. Never did get round to having Ferdinand in one of my teams...
10:30 am, November 5, 2019 Ultimate Team General Discussion

EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM
We've seen the reports on this and are looking into it. In order to investigate further it would be helpful to get some more info: - platform - Gamertag / PSN ID / Origin ID - Timestamp of when the ..
9:30 pm, November 7, 2019 Ultimate Team General Discussion

EA_Andy replied to Season 2 on November 7, 2019 2:08PM
HeronnnnnnN wrote: » 99 Messi Not much then
2:30 pm, November 7, 2019 Ultimate Team General Discussion

EA_Andy replied to Objectives Xp on November 4, 2019 3:04PM
It won't carry over.
1:00 pm, November 5, 2019 Ultimate Team General Discussion

EA_Andy replied to FIFA 20 Feedback (Ultimate team) on November 7, 2019 3:21PM
McSwigan wrote: » MrSchool_the12 wrote: » @EA_Andy as I predicted no one even cares to respond... Even you must admit the gameplay is far from real life football or a good game. I agree with yo..
3:30 pm, November 7, 2019 Ultimate Team General Discussion

EA_Andy replied to Ea shame on you on November 7, 2019 12:31PM
Hi @ajr5559 - Is this from the sweepstake page on Bundesliga POTM? If so we've already changed it.
1:00 pm, November 7, 2019 Ultimate Team General Discussion

EA_Aljo replied to your technical support is so bad
Hello, @aliamloka20202. Can you give me some details on what your issue is? I may be able to help. Thanks!
4:00 pm, April 24, 2020 Technical Issues

EA_Aljo replied to loss of coins
Hi there, @Evanmanukearney. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. ..
3:00 pm, March 18, 2020 Technical Issues

EA_Aljo replied to iulhhihb
Hi there, @jevgcagl. I'm really sorry for the frustration with this! Possibly, rebuilding the database and restoring the licenses will help. Try following the steps here for rebuilding the..
4:30 pm, April 3, 2020 Technical Issues

EA_Aljo replied to i packed a tots and sold him but didnt get my money on fifa 20 ultimate team
Hi there, @0783gigo. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!..
10:00 pm, May 5, 2020 Technical Issues

EA_Aljo replied to how does the investigation team take regarding ac hack and fut market ban?
Hi there, @stagiermerlin90. ToS investigations can take several days. You're always welcome to contact support and have them check for an update as well.
9:30 pm, June 25, 2020 Technical Issues

EA_Aljo replied to fifa 18 ultimate team log in problem
Hi there, @hartscape1, This is something a live support advisor can help with. Try opening a case here: http://bit.ly/EA_Contact_Us. You can also reach out to @EAHelp on Twitter ..
5:30 pm, December 10, 2019 Technical Issues

EA_Aljo replied to bought a player ultimate team isnt showing the player
Hi there, @Ademide47. Normally you can exit out of FUT and load back in to get the player to show up. If that doesn't work, try hard restarting your console. If you're still missing the pl..
6:30 pm, June 17, 2020 Technical Issues

EA_Aljo replied to about lag delay and slow gameplay
@Thetefo I'm not seeing any noticeable delay. Possibly, alternate DNS servers will help. Please follow the instructions here. If you don't see a difference, try the Google DNS server..
12:00 pm, June 7, 2020 Technical Issues

EA_Aljo replied to Van dijk missing
Hi there, @MarcdeWit1983. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Th..
3:00 pm, March 24, 2020 Technical Issues