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EA_Cade replied to cant log in

Hi @StrongRightWrist,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq..

4:00 pm, December 14, 2019 Technical Issues

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EA_Cade replied to cant connect to ea servers , disconnect during game pc

Hi @general-mps,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

5:00 pm, April 1, 2020 Technical Issues

lmqOr
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EA_Cade replied to cant connect to EA servers

Hi @LugoviBB,If your neighbor can connect on your account on his network, something is wrong with your local network. Please try these steps http://bit.ly/ConnectivityBTS and let me know if they help...

9:30 pm, April 3, 2020 Technical Issues

07liv
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EA_Cade replied to can't connect ultimate team whit banned msg

Hi @fifaplayere16,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

4:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to but EA Help isn’t even available here what do I Do??

Hi @MoRyad,Can you try setting your region to the US here http://bit.ly/EA_Contact_Us and trying again please? -EA Cade

3:00 pm, May 1, 2020 Technical Issues

6kesz
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EA_Cade replied to ban problem

Hi @Bombsshell,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

10:00 pm, April 16, 2020 Technical Issues

CFpqi
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EA_Cade replied to an error occurred downloading the fut squad update. please try again

@HiddenMatrix77 Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

6:30 pm, June 3, 2020 Technical Issues

ovHSg
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EA_Cade replied to a "Coin Distribution Ban" That isn't valid, and not resolved for 6 weeks.

Hi @SmoothTheOneXbox,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.No one via the call centers, chat or email can assist with a banned account, only the T..

7:00 pm, February 25, 2020 Technical Issues

RtxgE
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EA_Cade replied to [PC] game crashes when looking for rivals in Ultimate team

Hi @OperationSWAGy,Sorry to hear it, can you try these steps please and let me know if they help? http://bit.ly/Origin_Cache_Clear -EA Cade

7:30 pm, March 31, 2020 Technical Issues

Ub5lD
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EA_Cade replied to You lost connection to your opponent.

Hi @mirelionut95,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

4:00 pm, March 4, 2020 Technical Issues

OdxRG
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EA_Cade replied to Wrong fully Banned by EA twice this year.

Hi @redds212,Your account was banned for activity that took place while it was outside your control, please contact an advisor here http://bit.ly/EA_Contact_Us to resecure the account so it can be rea..

2:30 pm, June 9, 2020 Technical Issues

2IRAi
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EA_Cade replied to Worse connection in friendlies than rivals

Hi @spoopynat,Can you show me the PS4 Network Connection screen with your Up/Down speeds and NAT type please so we can take a closer look at this? -EA Cade

2:30 pm, June 2, 2020 Technical Issues

ePr7A
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EA_Cade replied to Why do I keep getting disconnected from division rivals on fifa 20

Hi @Eddiehoh1010,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

8:30 pm, April 24, 2020 Technical Issues

CUex4
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EA_Cade replied to Why did I get banned from the transfer market?

Hi @markmira14,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

5:00 pm, April 16, 2020 Technical Issues

Wn09D
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EA_Cade replied to Why can’t I login to fifa ultimate team

Hi @MRpoopyjj,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

4:30 pm, January 16, 2020 Technical Issues

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EA_Cade replied to Why arent position modifiers recognised as being in my club?

Hi @DazDobbie,Can you get me a screenshot of this please? -EA Cade

6:00 pm, June 23, 2020 Technical Issues

SB03i
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EA_Cade replied to Why am I being blocked by the trading market

Hi @jdmzhino,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade ..

5:30 pm, February 8, 2020 Technical Issues

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EA_Cade replied to What’s the issue please!?

Hi @BenGrigg5,I'm not showing any connection issues around the time you posted this. Your account did play matches but I'm showing you got points for all of them. Can you clarify what you meant by hav..

8:30 pm, November 14, 2019 Technical Issues

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EA_Cade replied to What should I do ??!!!

Hi @Ibrahimsalar,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, April 9, 2020 Technical Issues

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EA_Cade replied to What is this? SOMEONE PLEASE HELP 😭😭

Hi @Jneff5,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

11:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to Weekend leauge

Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..

4:00 pm, March 21, 2020 Technical Issues

eCFZc
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EA_Cade replied to Weekend league entrance

Hi @ChOPpAhOLix69,I'm showing that you're qualified for FUT Champions on our side. Can you show me a screenshot from inside FUT showing that you aren't qualified please? -EA_C..

9:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to Weekend League Connectivity

Hi @wolfie_22,The servers aren't going down, this is network congestion. Please remember that most of the world is self isolating at the moment and ISP's across the planet are under extremely heavy st..

9:30 pm, March 21, 2020 Technical Issues

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EA_Cade replied to We're sorry, something has gone wrong.Please try again.problem to submitgoal fut

Hi @game_dreamer2000,Try this link, I didn't have any issues with the site just now: https://www.ea.com/games/fifa/fifa-20/goals-of-the-week -EA_Cade

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team PS4

Hi @jozaizgozda,Thanks, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA Cade

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to We are sorry but there has been an error connecting to fifa 20 ultimate team

Hi @averal09,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

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EA_Cade replied to We Could Not Complete Your Origin Order

Hi @FKNHellaldo,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..

4:00 pm, May 2, 2020 Technical Issues

mCEqw
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EA_Cade replied to Waiting an answer from EA help!

Hi @mopado,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA_Cade

6:00 pm, February 13, 2020 Technical Issues

eoFvd
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EA_Cade replied to Waited for ages

Hi @Tasselass, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

8:30 pm, December 20, 2019 Technical Issues

BcNyE
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EA_Cade replied to WORST ONLINE GAMING EXPERIENCE EVER

@Xtreme_Enigmaa16 We're currently tracking an issue with Telecom if that's your ISP. If not, I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://hel..

6:00 pm, March 29, 2020 Technical Issues

7DOX2
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EA_Cade replied to WHAT IS GOING ON!!!

Hi @MattyDev89,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conne..

3:30 pm, June 9, 2020 Technical Issues

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EA_Cade replied to Urgent Help, this is beyond a joke now

Hi @Jullz141274,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/conn..

3:30 pm, March 28, 2020 Technical Issues

Mfmvi
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EA_Cade replied to Unstable FPS and speed up lag

Hi @Jleach777,Can you grab a DXDiag for us please so we can take a look? http://bit.ly/GatherSystemInfo -EA_Cade

11:00 pm, March 4, 2020 Technical Issues

69euh
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EA_Cade replied to Unplayable

Hi @waseemabdul7,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/con..

5:30 pm, December 13, 2019 Technical Issues

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EA_Cade replied to Unable to login to ultimate team using my wired LAN connection

Hi @vssharma556,Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade

6:30 pm, April 21, 2020 Technical Issues

GSsLK
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EA_Cade replied to Unable to get online

Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troublesh..

11:00 pm, December 26, 2019 Technical Issues

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EA_Cade replied to Unable to connect to fut account

Hi @KNGFUS,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connectio..

4:00 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Unable to connect to ea server fifa 20 ps4

Hi @samrock81,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 28, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA servers

Hi @VerruckterHund,Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let..

2:30 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Unable to connect to EA server

@Gianvt Gotcha, I would run through these real quick https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/and then if those steps don't resolve the issue please run the UO trace in the..

7:30 pm, November 11, 2019 Technical Issues

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EA_Cade replied to Unable to connect ea servers

Hi @booodlaaaj,Not showing any issues at the time of your post on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/hel..

2:00 pm, June 3, 2020 Technical Issues

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EA_Cade replied to Unable to connect

Hi @Zachap17,Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connect..

5:00 pm, January 29, 2020 Technical Issues

XoyIN
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EA_Cade replied to Unable to Conner to EA servers

Hi @M-Millionth,Try again now please. -EA_Cade

10:00 pm, February 20, 2020 Technical Issues

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EA_Cade replied to Ultimate team error :(

Hi @yuvalt1000,Not showing anything wrong with your account, can you try these steps http://bit.ly/ConnectivityBTS please and let me know if they help? -EA_Cade

6:30 pm, March 25, 2020 Technical Issues

RwOj1
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EA_Cade replied to Ultimate team error

Hi @ayalhoshan,Try again now please. -EA_Cade

5:30 pm, January 14, 2020 Technical Issues

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EA_Cade replied to Ultimate team connection

Hi @Nicdruz1,Not showing any issues at the time you posted on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

8:30 pm, November 14, 2019 Technical Issues

CoKGB
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EA_Cade replied to Ultimate team

Hi @xxielliottixx,Give it a shot now please. This link http://bit.ly/SelfServiceFUTDraft will walk you through replacing the token.  -EA_Cade

10:00 pm, January 30, 2020 Technical Issues

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EA_Cade replied to Ultimate Team is completely broken because of cheaters.We paying money for what?

Hi @47rising,If you suspect someone is cheating, please report it accordingly. We have no way to action or investigate someone over Answers HQ. -EA Cade

4:00 pm, June 2, 2020 Technical Issues

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EA_Cade replied to UNABLE TO HAVE A SOLID GOOD CONNECTION TO EA SERVERS

@KB1iLU Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-..

3:00 pm, January 25, 2020 Technical Issues

m62W1
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EA_Cade replied to Triangle and square not workings

Hi @Realpamflit,Sounds like you're on 2 button configuration or at least the game thinks you are. Try deleting the file called Personal Settings 1 in Customise - Delete - Profile and let me know if t..

11:00 pm, November 21, 2019 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.