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EA_Cade replied to Constant speed up lag in every single game
Hi @JoshEll2002,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..
5:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to Community TOTSSF SBC Player Pack Issue
Hi @Darghin23,I'm showing that you got that from an 83+ upgrade pack, not the TOTSSF SBC pack. -EA Cade
2:00 pm, May 2, 2020 Technical Issues
EA_Cade replied to Code redeemed no pack rec
Hi @markeaton13,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to Claimed packs disappeared
Hi @gondanieldegal,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, December 21, 2019 Technical Issues
EA_Cade replied to Champions edition Gold packs
Hi @theMat1993, That promotion has now ended, you can see more information regarding this here. -EA Cade
4:00 pm, April 3, 2020 Technical Issues
EA_Cade replied to Can’t see the position of a player in a pack.
Hi @Husnabaset100,What platform are you playing FIFA on? This sounds like something you would need to adjust in the system settings. -EA_Cade
2:30 pm, December 6, 2019 Technical Issues
EA_Cade replied to Can’t Find My Packs FIFA 20
Hi @Johnwesleyjdub,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, April 21, 2020 Technical Issues
EA_Cade replied to Can`t launch my brand new FIFA 20
Hi @Axs1471Sxa3191,FIFA 20 doesn't come in a 6 DVD package, can you show me a picture of what you purchased? -EA Cade
2:30 pm, April 16, 2020 Technical Issues
EA_Cade replied to Bought fifa 20 ultimate edition and havent receive my packs or any content with
Hi @rvnbeni18,I'm showing that you opened them each week between 9/23 and 12/09. They went out at the same time as weekly packs from Squad Battles if that helps jog your memory. ..
10:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Bellarabi challenge not workinf
Hi @Gunnerpack,If your game session is interrupted you won't progress any challenges you may have completed in that game session. -EA Cade
5:30 pm, April 3, 2020 Technical Issues
EA_Cade replied to 0 points awarded for squad battle win
Hi @awesomes3,I'm showing the points were correctly added to the tally for Squad Battles points, they just didn't show correctly at the end of match screen. For the missing pack, you'll need to speak ..
2:30 pm, March 26, 2020 Technical Issues
EA_Cade replied to (FUT) (Origin) Game freezes when I go on "view packs"
Hi @leandro90455,Sorry for the delay, is this still happening? -EA_Cade
9:30 pm, November 13, 2019 Technical Issues
EA_Barry replied to Fifa
@el3adawyy Pack luck is uniform and unchanging for everyone, there is nothing a player can do to change that. Thanks. ------------------------------------..
3:00 pm, January 7, 2020 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to FIFA 20 Commentary Languages
Hey there, @kingeste. While Spanish (Spain) and Italian language packs aren't available in the North American region, I'll be sure to pass your feedback along to the team. Thanks for reach..
7:00 am, January 1, 2020 Technical Issues
EA_Andy replied to I am not getting my weekly pre order packs - Fifa 20
Hey @Bountayee I've taken a look at your account and can see the packs being opened. Your last lot were opened at 2:26am UK time yesterday - rare gold packs. - Andy -
10:30 am, November 24, 2019 Technical Issues
EA_Aljo replied to i packed a tots and sold him but didnt get my money on fifa 20 ultimate team
Hi there, @0783gigo. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!..
10:00 pm, May 5, 2020 Technical Issues
EA_Aljo replied to Promotions packs missing in FUT20
Hi there, @rajoun99. Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They'll look into this for you. T..
4:30 pm, January 14, 2020 Technical Issues
EA_Aljo replied to Preorder pack disappeared
Hello, @Chilla0401. If you don't open your pack each week, it is forfeited and replaced on Monday with the next pack. You can read about this here: https://www.ea.com/games/fifa/fifa-..
6:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Pre order packs
Hi there, @kiewilliams918. The weekly packs only came with pre-order editions. When you upgrade after the game has released, you get all the packs at once.
5:00 pm, March 6, 2020 Technical Issues
EA_Aljo replied to Packed player card disappeared from my team
Hi there, @basse5. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
5:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to Pack luck
Hi there, @zirom8940. You can see the pack probabilities in the store. That should help set your expectations with pack contents. Thanks!
9:00 pm, March 17, 2020 Technical Issues
EA_Aljo replied to Lose a packs no one help me why?
Hi there, @othman199810. Can you give me some more details on this? What exactly is happening? Thank you.
5:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs
Hi there, @BobChylan. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks..
4:00 pm, March 9, 2020 Technical Issues
EA_Aljo replied to I didnt get packs
Hi there, @Vellafellas. This is an issue we're aware of and investigating. Please keep an eye on our official channels for updates. Thanks!
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Fifa 20 Ultimate pack issues
Hello, @finnkeeffe. I can understand the frustration with this, but the pack is performing according to its probabilities.
4:00 pm, January 14, 2020 Technical Issues
EA_Aljo replied to EA Please Fixxxx Serverrrr !!! :crying
Hi there, @MASTEROC7_IR. Can you run the UO Trace again and this time send 100 packets? Thanks!
3:00 pm, December 9, 2019 Technical Issues
EA_Aljo replied to Discontent with the purchase
Hello, @keyvank22. I definitely understand the frustration with not receiving what you'd like out of packs, but the TOTY items aren't guaranteed. You can see the pack probabilities in the ..
9:30 pm, January 8, 2020 Technical Issues
EA_Aljo replied to Constantly DC's from servers
Hi there, @arthurbf42. Packet loss would be the culprit here. You're getting a very high amount of it. Do you play on a wired or wireless connection? Also, was this test run on the same co..
5:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Code not working for free packs for champions edition fifa 20
Hi there, @rhys0484. Which platform did you purchase the Champion's Edition for? Also, did you pre-order or purchase after the game had launched. Also, there are multiple ways to ge..
7:00 pm, January 27, 2020 Technical Issues
Dutch007 replied to UCL upgrade 81+ pulls, I packed CR7 in one pack! on November 6, 2019 6:17PM
83 rated...if you do this you deserve 2 82’s!
7:00 pm, November 6, 2019 Ultimate Team General Discussion
Dutch007 replied to The OP UCL upgrade 81+ pulls, show yours! I got CR7 and Messi in 9 packs!!! on November 6, 2019 6:17PM
83 rated...if you do this you deserve 2 82’s!
9:00 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to SILVER 1------- MARADONA 91!!!! OMFG on November 7, 2019 9:22AM
InformCollector wrote: » 1.6/7 Million. What the hell do I do? Never had such a thing happen from a jumbo gold pack!!! Good for you mate
9:30 am, November 7, 2019 Ultimate Team General Discussion
Durrani13 replied to RTTF Allan - worth 300k? on November 10, 2019 7:58AM
Razovar wrote: » Wait for him to drop, he’s in packs till Friday, there will be special packs and rewards all weeks and Messi will be in TOTW which means even more packs opened. Thanks mate. Sou..
8:00 am, November 10, 2019 Ultimate Team General Discussion
Durrani13 replied to Over 2mil worth of upgrades - how did it change my WL results? on November 10, 2019 2:06AM
Der_Ahhhnold wrote: » Got lucky and packed Red Mbappe in Gold 1 rewards 1.5 weeks ago. Built a new team around him with the same base I used for the team to reach Gold 1 in the first place. Can now ..
2:30 am, November 10, 2019 Ultimate Team General Discussion
Durrani13 replied to Legal action possible? on November 5, 2019 10:11PM
WarrenBarton wrote: » If you ever read through the terms, you will realise you have no rights of ownership of any in game content. They can do as they please, anyway you may be able to win a money j..
10:30 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Convince Me not to take Icon Pack (team pic) on November 8, 2019 4:03AM
KevinFTW wrote: » This is what I run in game 41212 wide. I feel like nothing available really upgrades me meaningfully. Zanetti would be nice but he’s a RB. I’d be dreaming for a Eusebio, Ronal..
4:30 am, November 8, 2019 Ultimate Team General Discussion
DuduDiniz95 replied to Did not Get my pack
The same problem here.. help please
9:00 pm, April 28, 2020 Technical Issues
Dubbly replied to RTTF - who would you like to see ? on November 6, 2019 9:33AM
pudgyfudgy wrote: » Is it coming this Friday? I've got a bunch of packs, might save them all for Friday! Not as if I'm going to pack anything though. I’m just saving all my packs now until the ..
10:00 am, November 6, 2019 Ultimate Team General Discussion
Dubbly replied to Fan vote (Vinicious) will be in packs or SBC/objective? on November 10, 2019 3:46PM
Willian winning would be the ultimate travesty. They would both be overpriced to **** anyway so I’m not too bothered who wins.
4:00 pm, November 10, 2019 Ultimate Team General Discussion
Druski5150 replied to To ZARO, COREY and the rest of the rat pack, all I can say is.. on November 5, 2019 10:24PM
What happened?
10:30 pm, November 5, 2019 Ultimate Team General Discussion
Dronegan replied to Have people already abandoned this game???? on November 8, 2019 3:08PM
No one can bother. Delay in tryhard mode rivals. Delay in tryhard mode futchamps. Futdraft is fun but costs coins/points Literally nothing more to do gameplay wise other that playing the menus. Mos..
3:30 pm, November 8, 2019 Ultimate Team General Discussion
Dramacydal replied to New season tomorrow - your level? on November 7, 2019 7:06AM
Im like 24000 pts away from lvl 30. But i dont play alot of Rivals. There is no reason to. Those 3 players you get at the end are not gonna make it into my starting 11. Icon Swaps I have 7 then stoppe..
7:30 am, November 7, 2019 Ultimate Team General Discussion
Dragon0102 replied to Fifa 20 has the best servers and no delay on November 9, 2019 3:59PM
Whitebeard wrote: » Yep. That's why the game is never going to be fixed. From their point of view, the game has improved massively and is in great condition. Shame, honestly. I can't honestly figu..
4:00 pm, November 9, 2019 Ultimate Team General Discussion
Dragon0102 replied to Fifa 20 has the best servers and no delay on November 9, 2019 2:28PM
And for the people saying live services (Fifa Points for packs) doesn't matter.. Wake up. You are addicted and it is you who is responsible..
3:00 pm, November 9, 2019 Ultimate Team General Discussion
Dragon0102 replied to Fifa 20 has the best servers and no delay according to your wallet on November 9, 2019 2:28PM
And for the people saying live services (Fifa Points for packs) doesn't matter.. Wake up. You are addicted and it is you who is responsible..
2:30 pm, November 9, 2019 Ultimate Team General Discussion
Downthewing85 replied to No icon objective, I was waiting 3 weeks gutted on November 9, 2019 8:36PM
Just packed griezman he's going for 204 k, Should I sell or do u think il need him for the objective ectives, first owner la liga or French? Is it defo Monday ya
9:00 pm, November 9, 2019 Ultimate Team General Discussion
Double_D replied to Highest pack pull on November 7, 2019 1:42PM
I’ve had pretty great luck this year. Mbappe, Aguero, Reus, literally every single high rated keeper (Oblak twice), then last night I did one UCL upgrade and got eriksen. Still have never pulled an ..
2:00 pm, November 7, 2019 Ultimate Team General Discussion
Doub13emTee replied to What did you pack from your Div. Rival rewards #7 on November 7, 2019 7:57AM
WalkoutPulled Kimmich, Donnaruna and Semedo. 82 rated worth over 40k?
8:00 am, November 7, 2019 Ultimate Team General Discussion
Dolly_2006_ replied to Politano position on November 8, 2019 9:13PM
Yeh wanted to play him there but packed erikksen untradeable as well and trying to do a hybrid team
9:30 pm, November 8, 2019 Ultimate Team General Discussion