Search

Search
Search Replies by entering the text above.
drD8y
...
EA_Cade replied to Miss my champions edition packs

Hi @tacotala69,Champions Edition packs have all been granted, more information can be found at https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers -..

10:30 pm, December 13, 2019 Technical Issues

OpCTf
...
EA_Cade replied to Mid icon packs

Hi @BoozyCoop91,The 87 rated Makélélé you received is the Mid version. -EA_Cade View in thread

11:00 pm, February 14, 2020 Technical Issues

YPZHT
...
EA_Cade replied to Matches disconnecting at start of 2nd half

Hi @jjryan099,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

11:00 pm, February 8, 2020 Technical Issues

AcCNO
...
EA_Cade replied to Lost pack and not getting coin for win

Hi @AbC8903a1783383,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:30 pm, April 18, 2020 Technical Issues

lG8a6
...
EA_Cade replied to Lost my FUT founder

Hi @Testave,Your Est. date will reset if you skip a year in the franchise or if you don't reach a certain threshold of games played before the next game releases. As you only played around 20 games in..

7:30 pm, February 25, 2020 Technical Issues

5y7Fk
...
EA_Cade replied to It opened the packs on its own ... I want the credits back on fifa20

Hi @smaicol14,Sorry, what exactly are you saying happened? -EA_Cade

7:30 pm, November 14, 2019 Technical Issues

rGsTF
...
EA_Cade replied to Issue with FUT club profile creation date and name

Hi @IbraKSA88,I'm afraid that if you skip a year in the franchise as you have your Established Date will be reset. Your FUT Club doesn't carry over from year to year, but you'll earn loyalty/returning..

4:30 pm, April 8, 2020 Technical Issues

yzgu4
...
EA_Cade replied to Im not getting my special edition packs

Hi @joshthewildly,Which edition do you have? The Ultimate and Champions edition packs have all been sent out at this time. -EA_Cade

3:00 pm, January 11, 2020 Technical Issues

bDsPg
...
EA_Cade replied to Icon swap pack problem

Hi @ma9ttia,As the SBC states you'll need 18 players there's nothing we can do on this one I'm afraid. -EA_Cade

11:00 pm, November 22, 2019 Technical Issues

tOcjk
...
EA_Cade replied to Icon swap

Hi @thom857g,Sorry, I'm not understanding your issue. Are you trying to swap the icon you received from the Prime Icon pack with a different one? -EA Cade

5:30 pm, April 28, 2020 Technical Issues

ripxf
...
EA_Cade replied to I used a code in ps store for pack and it didnt show up on game

Hi @idan20205,Hello! If you're missing content you'll need to speak with an advisor at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. -EA_Cade ..

8:30 pm, January 10, 2020 Technical Issues

kWsb7
...
EA_Cade replied to I received the wrong packs for my squad battles rewards

Hi @kylelochan,I'm showing that you finished Gold 2 and received the appropriate rewards. -EA_Cade View in thread

11:00 pm, March 3, 2020 Technical Issues

FzY9o
...
EA_Cade replied to I pre-ordered FIFA 20 Ultimate Edition but didn't get any of the perks

Hey all. The missing packs issue is being investigated by the FIFA team. I'll update this thread as I get more information.Accepting as solution for visibility. -EA_Cade ..

9:00 am, November 11, 2019 Technical Issues

mo2PJ
...
EA_Cade replied to I get lots of lag or delay in my game

Hi @doyler28,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

9:30 pm, March 17, 2020 Technical Issues

89vMs
...
EA_Cade replied to I did not receive all 12 packs included in my FIFA 20 champions edition

Hiya @imaansmailbox    Those packs have all been sent out now, we have more details on this over here.  -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

dg3RB
...
EA_Cade replied to Got standard Lemar not FUT Birthday

Hi @MingeBucket,FUT Birthday players are no longer in packs. For future reference, there is a countdown available on the FUT loading screen for promotion expiry dates. -EA Cad..

8:30 pm, April 15, 2020 Technical Issues

7OnlR
...
EA_Cade replied to Gold mane instead of Team of the year mane

@GKJK23 You packed Mane on January 9th at around 1 AM UTC when Defenders were in packs, TOTY Mane wasn't back in packs until 6 PM UTC. @Bolond44 You packed Mane on the 8th when Defenders were in packs..

6:00 pm, January 14, 2020 Technical Issues

RxfY1
...
EA_Cade replied to Getting disconnected from EA Servers Fifa 20 XBOX One

Hi @Riviera_Kid_72,You only sent 3 packets with the UO Trace, you need to let it run until it hits 100 packets for the test to provide usable results. Can you also provide a picture of the Detailed Ne..

5:00 pm, June 10, 2020 Technical Issues

qkbNA
...
EA_Cade replied to Games lagging massively

Hi @topchambers82,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

9:30 pm, March 27, 2020 Technical Issues

tJkBI
...
EA_Cade replied to Gameplay issues

Hi @bigGucciso5a300,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..

4:30 pm, March 25, 2020 Technical Issues

xA64Q
...
EA_Cade replied to Game crashes when opening a pack on fifa 20 xbox one

Hi @87fifaboss87,Super odd. Can you try going into the Customize Menu and then selecting Profile - Delete and then delete anything in there that isn't a save file. Then let me know if this persists? ..

5:00 pm, March 26, 2020 Technical Issues

19W4P
...
EA_Cade replied to Future Stars Pack Issue

Hi @benguferhan,The art on the pack doesn't effect the contents of the pack. As long as you opened the pack after 6 PM GMT you had a shot at the Future Stars content. -EA_Cade..

4:00 pm, February 1, 2020 Technical Issues

pGCY1
...
EA_Cade replied to Fut matches freezing, then really bad speed up lad! Unplayable

Hi @shaft7africa,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by ..

10:00 pm, June 9, 2020 Technical Issues

YIghm
...
EA_Cade replied to Fifa Pack

Hi @cm851,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:30 pm, February 26, 2020 Technical Issues

4vhBf
...
EA_Cade replied to Fifa PC players stop moving

Hi @Godfried009,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by p..

6:00 pm, April 28, 2020 Technical Issues

4QSEc
...
EA_Cade replied to Fifa 20-ps4-missing pre order packs

@hidankung Looks like you've gotten them all so far, they drop at the same time as squad battle rewards so make sure you aren't confusing them for one-another. -EA_Cade ..

5:00 pm, December 8, 2019 Technical Issues

zqnR1
...
EA_Cade replied to Fifa 20 Pause and Delays happen

Hi @leonosm,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZin..

6:30 pm, June 30, 2020 Technical Issues

SHiEN
...
EA_Cade replied to Fifa 20 Not Receiving my Twitch Packs

Hi @Higgins1928,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 28, 2020 Technical Issues

9cdF5
...
EA_Cade replied to FUT20 Champs speedup lag

Hi @StalwartDiomedes,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time..

2:30 pm, February 7, 2020 Technical Issues

RLMZi
...
EA_Cade replied to FIFA20 keep crashing since new update

Hi @SCA_packmanch,Are you scoring from a cross when this happens by chance? We're tracking an issue with that at the moment. -EA Cade

3:00 pm, April 2, 2020 Technical Issues

8Jl5k
...
EA_Cade replied to FIFA Freezing during offline & Online gameplay. Fix needed.

Hi @Bolty3108,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZ..

8:30 pm, April 24, 2020 Technical Issues

r3kqJ
...
EA_Cade replied to FIFA DID NOT GIVE MY PACKS

Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

10:00 pm, April 7, 2020 Technical Issues

KLR1q
...
EA_Cade replied to FIFA 20 SPEED UP LAG

Hi @FRF83,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing ..

8:30 pm, November 14, 2019 Technical Issues

JswLj
...
EA_Cade replied to FIFA 20 KEEPS FREEZING AND STUTTERING FOR ME BOTH ONLINE AND OFFLINE

@vishnupradhan In addition to what @MadRedPirahna said, Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. ..

2:30 pm, June 27, 2020 Technical Issues

cflLT
...
EA_Cade replied to FIFA 20 Consistently freezing during Online matches.

@aBoxofJujubis Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by D..

5:30 pm, January 19, 2020 Technical Issues

Wf9y3
...
EA_Cade replied to FIFA 20 - SPEEDUP LAG , I HAVE TRIED EVERYTHING EA HAVE TOLD ME BUT STILL LAGS!!

Hi @FlukeyLuk3y,Sorry to hear it. Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90..

8:30 pm, November 14, 2019 Technical Issues

Q1XUS
...
EA_Cade replied to FIFA 20 - Gold Pack DLC PS4

Hi @mubs123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

6:00 pm, March 24, 2020 Technical Issues

9lB1W
...
EA_Cade replied to FIFA 09 player

Hi @dante2564,I'm showing that you received and opened the pack for that challenge. -EA Cade

3:30 pm, March 28, 2020 Technical Issues

m4RS1
...
EA_Cade replied to Error with player in pack

Hi @DrewSTaylor,I'm showing that you pulled Kante at 8 AM UTC on the 9th. At that time Defenders were in packs not Midfielders. All TOTY players were released again about 3 hours after you pulled Kant..

6:30 pm, January 14, 2020 Technical Issues

Z2HGb
...
EA_Cade replied to EFL TOTSSF still in a packs?

Hi @Ezquerro11,The Championship TOTS is still active and in packs until Monday.  -EA Cade

7:00 pm, May 1, 2020 Technical Issues

2h0wM
...
EA_Cade replied to EA

Hi @17Ferney,There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates. Reviewing your chat history I'm not able to fi..

8:30 pm, January 10, 2020 Technical Issues

cIkVL
...
EA_Cade replied to Div Rivals sped up & unresponsive gameplay

Hi @gl3w,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZing t..

6:30 pm, November 27, 2019 Technical Issues

AZs78
...
EA_Cade replied to Didn’t receive packs after completing objectives

Hi @danmush1234,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, April 4, 2020 Technical Issues

LBeyu
...
EA_Cade replied to Didn´t get my pack from EFL TOTSSF Gauaranteed

Hi @fedeyourdady,You got it, you just can't see it as FIFA only shows 30 packs at a time inside FUT - head over to the companion or web app and you can see all your available packs. ..

3:00 pm, May 1, 2020 Technical Issues

qD5Lk
...
EA_Cade replied to Didnt get my guaranteed community tots

Hi @3abadi123,It's there, you just can't see more than 30 packs at once on the game. If you open some or go to the companion/ web app you'll be able to see it. -EA Cade

6:30 pm, April 30, 2020 Technical Issues

ri92Z
...
EA_Cade replied to Didn't receive Prime Icon Pack

Hi @1ozil1,FIFA will only show you 30 packs at a time in game, you should be able to scroll through all your available packs in the web or companion app however. -EA Cade

2:30 pm, April 30, 2020 Technical Issues

GQKBL
...
EA_Cade replied to Did not receive the twitch prime pack

Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

9:30 pm, February 19, 2020 Technical Issues

EXvHf
...
EA_Cade replied to Did not receive TOTSSF Ultimate pack from SBC

Hi @Klawdx,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

AZud5
...
EA_Cade replied to Did not Get my pack

Hi @DuduDiniz95,It's in your packs, check on the app as FIFA will only show 30 packs at a time. -EA Cade View in thread

9:00 pm, April 28, 2020 Technical Issues

WKEPG
...
EA_Cade replied to Critical block during the games

Hi @JackRiaz,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

3:00 pm, January 4, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.