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EA_Cade replied to I'm logged into the wrong EA account on my xbox

@AwesomeGuyJosh To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

9:30 pm, December 16, 2019 Technical Issues

hsrTB
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EA_Cade replied to I won 9 matches on fut champion ana I didn't take my rewards

Hi @rinomoh,FUT Champions rewards go out at 0700 UTC on Thursday. -EA_Cade

6:30 pm, February 11, 2020 Technical Issues

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EA_Cade replied to I was hacked and I lost about 600k worth of coins

Hi @ps778,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

7:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to I think I linked to the wrong EA Account

Hi @elimprudente,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...

6:00 pm, January 2, 2020 Technical Issues

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EA_Cade replied to I sold Mbappe, Varane and Lewandowski and got no coins in return.

Hi @Ziadisdaman10,Please reach out to us via Twitter at @EAHelp so we can gather some information from you on this to get this resolved. Unfortunately I cannot assist with this over Answers HQ. ..

7:30 pm, February 13, 2020 Technical Issues

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EA_Cade replied to I played WL and still didint received my rewards. What do i do ?

Hi @trueatomic12345,Rewards are given out on Thursday at 0700 UTC. -EA_Cade View in thread

3:00 pm, March 11, 2020 Technical Issues

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EA_Cade replied to I lost my coins and my starting eleven in FIFA 20

Hi @paboreal30,I'm showing that your case is with the Terms of Service team currently, they will reach out to you as soon as they complete their investigation. -EA Cade

4:30 pm, April 10, 2020 Technical Issues

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EA_Cade replied to I lost last match from Weekend League for 14 wins when score was 5-5 in min 100

Hi @Thunder8770,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to I lost in fut even that he is exit

Hi @Aziz_alkandri,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, March 27, 2020 Technical Issues

Fk1tS
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EA_Cade replied to I lost SIF Coutinho

Hi @Othmanalrawiwhy,I'm showing that he was quicksold, please reach out to an advisor here http://bit.ly/EA_Contact_Us so we can take a look into your options. -EA_Cade ..

4:30 pm, December 28, 2019 Technical Issues

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EA_Cade replied to I have a problem with fifa 2020 login verification code how can fix that?

Hi @kostaspotsepis,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. ..

4:00 pm, December 28, 2019 Technical Issues

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EA_Cade replied to I got banned for no reason, just bought the game and got banned.

Hi @44ghepard,I'm showing that you reached out to the Terms of Service team today, you'll need to wait for them to respond to your email to proceed with this investigation. -E..

4:00 pm, April 10, 2020 Technical Issues

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EA_Cade replied to I get lots of lag or delay in my game

Hi @doyler28,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by DMZi..

9:30 pm, March 17, 2020 Technical Issues

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EA_Cade replied to I don't know my email for fifa 20

@mlskrn    To recover this account I'd like to ask you to do the following for me:   1. Go to http://help.ea.com/account-recovery/web-form   2. Fill in the requested information in..

5:00 pm, January 24, 2020 Technical Issues

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EA_Cade replied to I didnt get any of my fut champs rewards

Hi @amrbarca32004,They go out Thursdays at 0800 UTC. -EA Cade

5:30 pm, June 8, 2020 Technical Issues

89vMs
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EA_Cade replied to I did not receive all 12 packs included in my FIFA 20 champions edition

Hiya @imaansmailbox    Those packs have all been sent out now, we have more details on this over here.  -EA_Cade

7:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to I cannot share play my game anymore (ultimate edition)

Hi @samartois,You can share the base game with your friend, you cannot share any of the perks with them like bonus content however. If game share isn't working you'll want to reach out to Sony for tro..

6:00 pm, November 26, 2019 Technical Issues

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EA_Cade replied to I can't log into my EA account that's linked with my xbox account on FIFA.

Hi @Lexyre,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make ..

10:00 pm, April 1, 2020 Technical Issues

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EA_Cade replied to How to transfer Fifa points from Fifa 19 to Fifa 20

Hi @mark1234abcd,If you haven't done it before, you should get the option to move over any unspent points in FIFA 19 when you boot up FUT in FIFA 20. If you've already done it once, you'll need to rea..

11:00 pm, December 3, 2019 Technical Issues

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EA_Cade replied to How to change ea account on ps4

Hi @tic61573,Once an account is linked, it's linked permanently. To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in ..

5:30 pm, March 24, 2020 Technical Issues

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EA_Cade replied to How do i phone ea customer sevice

@Zetico0220 How odd. My browser crashed just as I sent that one. Sorry about that! -EA_Cade

7:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Hi, My online seasons won’t allow me on as it’s displaying “your account does no

Hi @owaingw,The only time I've seen that exact message appear is when the account doesn't have an Xbox Live membership or they have a communication ban from Microsoft - either way you're going to want..

9:30 pm, April 25, 2020 Technical Issues

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EA_Cade replied to Help me please

Hi @CGoodwin98,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:30 pm, May 1, 2020 Technical Issues

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EA_Cade replied to HELP FUT CHAMPS

Hi @LegendJDuarte,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

2:30 am, June 2, 2020 Technical Issues

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EA_Cade replied to HACKED - Problem with login to EA-server

Hi @Kroonboorg,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..

7:30 pm, March 18, 2020 Technical Issues

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EA_Cade replied to Got wrong rewards in fut champions

@peeters1357o I'm showing that you got the correct rewards,17 wins out of 30 matches played. -EA_Cade View in thread

9:30 am, January 2, 2020 Technical Issues

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EA_Cade replied to Goal keeper moving out of goal

@LadderThe1st Hey there. I'm not seeing any similar reports of this, is there any way you can get us a video of this happening? -EA Cade

11:00 pm, June 4, 2020 Technical Issues

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EA_Cade replied to Games lagging massively

Hi @topchambers82,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by..

9:30 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Gameplay issues

Hi @bigGucciso5a300,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time ..

4:30 pm, March 25, 2020 Technical Issues

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EA_Cade replied to Gameplay is bad always, here's trace route

Hi @JoySt1cKRoy,Looks perfect up until you jump out of the UK (Which is fine, you aren't connecting there when playing anyway).What system are you playing FIFA 20 on? -EA_Cade..

4:00 pm, March 5, 2020 Technical Issues

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EA_Cade replied to Game won’t connect to EA servers

Hi @petrahegedus,Can you check the age of both the EA Account and the Nintendo account linked please? Any time we've seen this issue in the past the Nintendo account was either underage or without the..

6:30 pm, June 23, 2020 Technical Issues

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EA_Cade replied to Game froze at full time after winning

Hi @cataq112,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

4:00 pm, April 17, 2020 Technical Issues

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EA_Cade replied to Game disconecting

Hi @Barendarende,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

9:00 pm, January 3, 2020 Technical Issues

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EA_Cade replied to Game crashes without error

Hi @faceofjok3r,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA Cade

8:00 pm, June 17, 2020 Technical Issues

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EA_Cade replied to Game crashed on FUT champs match loading screen

Hi @jacobclews,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

7:00 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Game crash after scoring a header

Hi @M1cho_R1zo,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

2:00 pm, March 21, 2020 Technical Issues

XJ0Li
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EA_Cade replied to Futchamps problem

Hi @GoEnzoHD,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process ..

8:30 pm, February 4, 2020 Technical Issues

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EA_Cade replied to Futchamps disconnect

Hi @xXMOZZAXx0,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

7:00 pm, April 18, 2020 Technical Issues

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EA_Cade replied to Futchampions rewards are missing.

Hey all, I'm showing that they went out about 45 minutes after this post was made. -EA Cade View in thread

2:00 pm, April 2, 2020 Technical Issues

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EA_Cade replied to Fut matches freezing, then really bad speed up lad! Unplayable

Hi @shaft7africa,Speed up lag is a packet loss issue, it's caused by the game attempting to send data to us or your opponent and not being able to get through. You can resolve this 90% of the time by ..

10:00 pm, June 9, 2020 Technical Issues

IDXP5
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EA_Cade replied to Fut champs wins not counting

Hi @Charlezpander,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This pro..

3:00 pm, February 22, 2020 Technical Issues

LWtBP
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EA_Cade replied to Fut champs wins

Hi @beesben,I'm showing you're correctly on 13 wins. If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replaye..

4:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut champs disconnect

Hi @downtown023,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proce..

7:30 pm, March 31, 2020 Technical Issues

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EA_Cade replied to Fut champs

Hi @Ceeezzzzz,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process..

3:00 pm, January 25, 2020 Technical Issues

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EA_Cade replied to Fut champions server

Hi @ShaneelP, Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connec..

3:00 pm, March 27, 2020 Technical Issues

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EA_Cade replied to Fut champions DC

Hi @gala1905lion,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

5:30 pm, December 14, 2019 Technical Issues

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EA_Cade replied to Fut champ disconnected

Hi @Bustyballers,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..

3:00 pm, May 2, 2020 Technical Issues

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EA_Cade replied to Fut Champs Rewards

Hi @Trfddseddsddfgh,Sorry for the delay, those go out Thursdays at 0800 UTC. -EA_Cade View in thread

9:30 pm, November 13, 2019 Technical Issues

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EA_Cade replied to Fut Champs Lost Connection

Hi @llmikadoll,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

8:30 pm, April 24, 2020 Technical Issues

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EA_Cade replied to Fut 20 special card get grey and not found

Hi @GaborPika,You can still use those items, it's just not loading the special art assets. Try backing out and then going into FUT again please. -EA_Cade

6:00 pm, March 10, 2020 Technical Issues

Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.