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Fab replied to Time to deal with PC hacking on November 7, 2019 12:47PM

1:00 pm, November 7, 2019 Ultimate Team General Discussion

Fab replied to Horrified the amount of people using trainers on PC...surely EA need to sort it? on November 10, 2019 2:40PM

3:00 pm, November 10, 2019 Ultimate Team General Discussion

FIFADREAM2000 replied to We're sorry, something has gone wrong.Please try again.problem to submitgoal fut

My problem was solved properly.maybe that was the problem of my account,but now is very good.At all thanks for EA SUPPORT. View in thread ..

8:30 pm, April 1, 2020 Technical Issues

FCBlunt replied to EA has reduced the number of servers for fifa 20. on October 10, 2019 12:33AM

1:00 pm, November 10, 2019 Ultimate Team General Discussion

EquinoxShane replied to How's Storyline Politano? on November 5, 2019 12:54AM

Used him on 7 chem with Maestro chem style: played about half games cam 4231, other half Ram and a couple as RS. Played 25 scored 18, can't see assists in the app but about 10 I think. Goal stats in..

1:00 am, November 5, 2019 Ultimate Team General Discussion

Enysiu replied to Captcha Error Not allowing me to play Online FUT Draft

Same. I was trying to do a SBC and when I finally got the correct solution, the game crashed.After that, I tried to login but it said: Captcha Challenge.Unfortunately, the f***ing captcha does not app..

4:00 am, February 12, 2020 Technical Issues

Edurae replied to Unnable to enter my team in Ultimate Team in PC

Other information. Yesterday, I moved my game to HD and restart my PC and than moved again to original place. Everything works pretty fine. However, the UT crashes every time after two seconds I click..

2:30 pm, June 7, 2020 Technical Issues

EA_Roger replied to [Resolved] Companion & webapp connectivity issues

Merged your replies in here, I'll keep you in the loop by updating the first post in this thread. View in thread

1:00 pm, January 23, 2020 Technical Issues

EA_Roger replied to [Pro Clubs] - Blank screen when going into Pro Clubs

@Salinas80 wrote: Trim your friends list down and it’ll work. Mine was doing the same thing and I unfriended around 50 people now it works perfect. Hope this helps  Hey,   First of a..

12:30 pm, November 26, 2019 Technical Issues

EA_Roger replied to [Known issue] Companion & webapp connectivity issues

Merged your replies in here, I'll keep you in the loop by updating the first post in this thread. View in thread

12:00 pm, January 23, 2020 Technical Issues

EA_Roger replied to Game Disconnecting at End of Match

Hello,   First of all, thank you for providing all of your details. It's thanks to these details that we were able to pinpoint the issue in the first place, if we need any more information from y..

11:30 am, March 12, 2020 Technical Issues

EA_Roger replied to FIFA 20 - Unable to Start Volta Mode

Hello,   @homicideinside , thanks to the information you have provided our teams have been working on towards a fix for this issue. We released a hotfix for all of the PC players with the Ul..

4:00 pm, November 24, 2019 Technical Issues

EA_Lanna replied to Rewards and packs

Hi @thomasgreyisalad, What type of rewards would you like to see in-game? - EA_Lanna ____________________________________________________________＊Accept as Solution button- ..

5:30 pm, April 16, 2020 Technical Issues

EA_Lanna replied to Hacked

Hi @SoccerBoyzz_805,    Let's make sure your security steps are updated.  Follow these steps below:   Update your EA login information and add some security measures to your ..

6:00 pm, March 29, 2020 Technical Issues

EA_Lanna replied to EA Please help - My FUT account was hacked

Hi @alettonick,    If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing.  &nb..

5:30 pm, April 20, 2020 Technical Issues

EA_Kent replied to i did the ultimate totssf pack for fifa 20 ultimate team however I got jadon san

Hi @Trinihazard_868.    I'm afraid that missing content isn't something we can help with here on Answers HQ. When you have a chance please get in touch with the EA Help team so they can..

12:00 pm, July 1, 2020 Technical Issues

EA_Kent replied to Fifa 20 - missing just bought player

Hey @MCave3. If you're missing a player on your account please reach out to the EA Help team so they can take a look. They should be able to find out what might have happened to him and see ..

5:00 pm, December 5, 2019 Technical Issues

EA_Darko replied to انا ناخيكم

  Hey @Bader_almojil AHQ is currently available in the following languages.   English Deutsch Español Français Русский форум Português Jezyk polski Italian N..

11:30 am, June 24, 2020 Technical Issues

EA_Darko replied to personal settings 1 failed to load at pc

Hey @TheFIFAboy63 you can often fix this issue by powercycling your router which involves plugging it out for a couple of minutes.   If that does not work that can you open Customi..

2:30 pm, December 16, 2019 Technical Issues

EA_Darko replied to ive lost my team

Hey @Ferazzd if you think that someone has accessed your account then you will need to speak with one of our phone or chat support advisers who will be able to advise you further.&..

2:30 pm, January 21, 2020 Technical Issues

EA_Darko replied to fifa 20 is shutting down

Hey @DrFreedom13 it sounds to me like you may be having an issue with permissions.    Let's try the following to see if it helps: Try running Origin as an administrator: Close the Orig..

11:30 am, January 15, 2020 Technical Issues

EA_Darko replied to Won’t load fifa 20 ultimate team

Hey @Iwasiw_04 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/   It'll tak..

11:00 am, February 29, 2020 Technical Issues

EA_Darko replied to Transfer Market blocked unfair!!

Hey @bernardosales if there is a ban on your account then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.c..

4:30 pm, January 21, 2020 Technical Issues

EA_Darko replied to Innocent van

If you have a ban on your account @broodlee1 then you will need to speak to our Terms of Service team.   The process to contact our ToS team can be found here: https://help.ea.com/en-us..

5:00 pm, January 20, 2020 Technical Issues

EA_Darko replied to Ho

Hey @FlauntyBear32 you can find the steps to link your EA and Twitch accounts here: https://help.ea.com/en-us/help/fifa/ea-sports-fifa-and-twitch/   Darko ..

2:00 pm, February 18, 2020 Technical Issues

EA_Darko replied to Hacked FIFA20 account

Hey @CopiousBear74 for any account-based issue you will need to speak with one of our chat support advisers who will be able to advise you further.   You can contact our live suppo..

1:00 pm, July 1, 2020 Technical Issues

EA_Darko replied to Get Kicked out of every online game I play

Hey @Tropicalkillerx it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.c..

6:30 pm, December 13, 2019 Technical Issues

EA_Darko replied to Fifa 20 No Commentary

That's an odd one @Joelooo_A.   Can you check your TV, console/PC settings and you in-game audio options to ensure that your options reflect your audio set up? For example, if you have stere..

2:30 pm, November 14, 2019 Technical Issues

EA_Darko replied to FIFA 20 UNFAIR FUT CHAMPIONS LOSS DISCONNECT EA SERVER ISSUE

It sounds like you may be having issues with your connection @born0481. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/fa..

10:00 am, December 8, 2019 Technical Issues

EA_Darko replied to Error message : personal settings 1 failed to load (Fifa 20)

Hey @GeorgeAd142, when seeing this error the best thing to try is to go to Customize - Profile - Delete and deleting the current Settings files.     Darko

8:30 pm, November 11, 2019 Technical Issues

EA_Dante replied to Game Disconnecting at End of Match

Hey folks,   This issue is now resolved. Thank you all for sticking with us while we worked on getting things back to normal.     Source: https://twitter.com/EAFIFADirect/status/1..

1:00 pm, March 13, 2020 Technical Issues

EA_Cath replied to Very poor content and servers

Hi @chokopolo, I have moved your thread because it was originally posted in our French FIFA boards. Si un membre vous a aidé, n'hésitez pas à lui donner de l'expérience et..

3:00 pm, March 12, 2020 Technical Issues

EA_Cade replied to 充值未到账

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

2:30 pm, February 1, 2020 Technical Issues

EA_Cade replied to لياقه

At the moment the following languages are supported on Answers HQ:   English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I will ..

7:30 pm, April 25, 2020 Technical Issues

EA_Cade replied to الرد للضروره لحل مشكله

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

8:00 pm, June 17, 2020 Technical Issues

EA_Cade replied to استرجاع نقاط فيفا 20 ستور امريكي

At the moment the following languages are supported on Answers HQ:    English Deutsch  Español Français  Russian Português Jezyk polski  Italian  Nederlands I..

3:30 pm, May 2, 2020 Technical Issues

EA_Cade replied to İ sell a player but i cant rechieve my coins, what should i do?

Hi @kayanpatates,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

8:00 pm, March 28, 2020 Technical Issues

EA_Cade replied to weekend league robbed my points but didnt let me in

Hi @mars10x,Your transcript was removed as it contained account security information. Your account redeemed access to the Weekend League that began on December 6th and played 2 games, you have not red..

5:30 pm, December 14, 2019 Technical Issues

EA_Cade replied to was up 2-0 on fut champs didn't get win after disconnect

Hi @jovitheman,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..

4:00 pm, December 28, 2019 Technical Issues

EA_Cade replied to voice chat

Hi @TodMarley,As of FIFA 19 Division Rivals no longer has Voice Chat available. -EA_Cade View in thread

7:00 pm, November 20, 2019 Technical Issues

EA_Cade replied to vertify email code

@homlah Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.  ..

12:00 am, January 10, 2020 Technical Issues

EA_Cade replied to unable to connect to EA server

@r3137 In compliance with US embargoes and sanctions laws, Origin is not available in Cuba, Iran, North Korea, Syria and Ukraine (Crimea region). -EA_Cade ..

11:30 am, January 7, 2020 Technical Issues

EA_Cade replied to too many computers have accessed this accounts version of displayname fifa 2020

Hi @adigame123g,That would indicate that you've logged in from several devices in the last 24 hours. You'll need to wait 24 hours to continue using that account. -EA Cade ..

7:00 pm, April 25, 2020 Technical Issues

EA_Cade replied to the game quick sold a player that wasn't selected

Hi @Sallaco123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, November 22, 2019 Technical Issues

EA_Cade replied to t fifa 20 ultimate team hacks and sold all players

Hi @LOVROPOLE,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:30 pm, March 27, 2020 Technical Issues

EA_Cade replied to retrieve account information

Hi @NoMercy-0881, Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..

7:00 pm, January 9, 2020 Technical Issues

EA_Cade replied to refound error

Hi @killthemall86,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

2:00 pm, June 2, 2020 Technical Issues

EA_Cade replied to psn ps4 plus not connecting to ea account

Hi @chefmalti,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..

5:00 pm, March 25, 2020 Technical Issues

EA_Cade replied to problem with fut champions rewards

Hi @MOSTAFADAHAB00,They went out 5 minutes after this was posted. -EA Cade View in thread

2:30 pm, June 11, 2020 Technical Issues

EA_Cade replied to pls help me fifa 20 web app glitch

Hi @georgefifa2005,If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..

5:00 pm, February 11, 2020 Technical Issues