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EA_Cade replied to FUT Champions Rewards problem
Hi @afudgingabro,Weekend League Rewards go out every Thursday at 0700 UTC. -EA_Cade View in thread
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to FUT Challenges
Hi @TobyIrving68,Thanks for the feedback, I'll see that it gets to the right teams. -EA Cade View in thread
5:30 pm, April 28, 2020 Technical Issues
EA_Cade replied to FUT CHAMPS REWARDS MISSING
Hi @TheDirtyAussie,They went out 5 minutes after your post. -EA Cade View in thread
2:30 pm, July 2, 2020 Technical Issues
EA_Cade replied to FUT 20 account hacked and stolen
Hi @LThalassites,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:30 pm, May 2, 2020 Technical Issues
EA_Cade replied to FUT - transfer club from PS4 to PC
Hi @Hadzhiew,FUT Clubs are locked to the console type they were created on. -EA_Cade View in thread
6:00 pm, January 7, 2020 Technical Issues
EA_Cade replied to FUT - Signed a player, not appeared in Squad
Hi @MCGribble2,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:30 pm, June 30, 2020 Technical Issues
EA_Cade replied to FIX COMPARE THE PRICE BUTTON
Hi @NeXTA111,Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
2:30 pm, February 8, 2020 Technical Issues
EA_Cade replied to FIFA20 SBC Issue
Hi @KelvinShi0327,If you completed the League SBC before the new player was available yesterday at 6 PM GMT you won't be able to pick him, this is the same across all League SBC's. ..
3:00 pm, February 20, 2020 Technical Issues
EA_Cade replied to FIFA ultimate transfer
Hi @AlexKraven89,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
3:00 pm, February 1, 2020 Technical Issues
EA_Cade replied to FIFA download bug
Hi @GerakisRz3,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, April 2, 2020 Technical Issues
EA_Cade replied to FIFA compensation
Hi @zkdl1092,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, June 11, 2020 Technical Issues
EA_Cade replied to FIFA DID NOT GIVE MY PACKS
Hi @FB1907KAAN1998,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to FIFA Connectivity 1/31/2020
Hi @ModLegendary,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
8:30 pm, January 31, 2020 Technical Issues
EA_Cade replied to FIFA 20: An error occurred and your squad was not saved
Hey all, if you get a DNF for any reason and haven't reconnected to FUT since, your players enter a "locked" state, meaning you won't be able to edit your squads or list players until you reconnect to..
8:00 am, December 2, 2019 Technical Issues
EA_Cade replied to FIFA 20- can’t connect to ea servers
Hi @pp421991,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
11:00 pm, December 3, 2019 Technical Issues
EA_Cade replied to FIFA 20 Verification
Hi @ferdzzzzz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Ma..
4:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to FIFA 20 ULTIMATE TEAM CANNOT SIGN IN
Hi @smoggiewolf,Give it a shot now. -EA_Cade View in thread
3:00 pm, February 12, 2020 Technical Issues
EA_Cade replied to FIFA 20 Transfer Market Ban
@Githers Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned or suspended account over Answers HQ. -E..
10:00 am, November 19, 2019 Technical Issues
EA_Cade replied to FIFA 20 RANDOM BAN
Hi @AltmerS,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
7:00 pm, April 25, 2020 Technical Issues
EA_Cade replied to FIFA 20 PS4 incorrect email address
Hi @Flamefun,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ. ..
9:00 pm, April 7, 2020 Technical Issues
EA_Cade replied to FIFA 20 My over half of FUT team has gone Missing...
Hi @Fatboy_Knogger,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
9:30 pm, June 2, 2020 Technical Issues
EA_Cade replied to FIFA 20 ISSUE
Hi @MaestruLacatus,Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? -EA_Cade ..
5:00 pm, February 11, 2020 Technical Issues
EA_Cade replied to FIFA 20 Dempo-Black Screen
@dynamo-fanKyiv wrote: @EA_DarkoI finally launch FIFA 20 Demo! Just install these Windows updates: KB3000850, KB3003057, KB3014442, KB4512938, KB3172614. You may use WSUS Offline Update (method b..
8:00 pm, November 19, 2019 Technical Issues
EA_Cade replied to FIFA 20 Crashing - PS4/Xbox One
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
8:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to FIFA 20 Companion App - can't login, verification code never arrives
Hi @scottyb13587,I do apologize that we missed you when you made your original post! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for..
12:00 am, December 10, 2019 Technical Issues
EA_Cade replied to FIFA 20 - Gold Pack DLC PS4
Hi @mubs123,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
6:00 pm, March 24, 2020 Technical Issues
EA_Cade replied to FALSE DNF (v2.0)
Hey there, in a FUT Champions match the player who dropped connection is given the loss. There isn't a way to reverse this or replay the match, we can only try preventing it from happening by strength..
10:30 pm, June 13, 2020 Technical Issues
EA_Cade replied to Error with FIFA Fut. SBC. National pride Spain.
Hi @S1nex,Currently that SBC needs to be completed from the console, not the companion or web apps. It's been sent up for investigation. -EA_Cade ..
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to Error message: an error has occured in the following application (CE-34878-0)
Hey all. We're tracking this on our side now.If you're experiencing this please respond here with the following information so we can get this resolved: PSN ID/Gamertag Platform ISP Shou..
7:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to Ea server pulling through an incorrect email address?
Hi @Irishliamo,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
10:00 pm, April 8, 2020 Technical Issues
EA_Cade replied to Ea just sending me the same copy and paste email?!
@DTCoster666 If you've already been denied by the ToS team to have the ban overturned there is no further action to be taken, their decision is final on these matters. -EA Ca..
3:00 pm, June 27, 2020 Technical Issues
EA_Cade replied to Ea account for online features
Hi @legendc34totynam,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via A..
11:00 pm, February 28, 2020 Technical Issues
EA_Cade replied to EMERGENCY HELP
Hi @cankocayasss,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&..
3:00 pm, April 17, 2020 Technical Issues
EA_Cade replied to EAS FC Catalogue update 1 appears to be damaged and cannot be used
Hey all, All you'll need to do until this is resolved is press cancel on that screen. Please let me know if that doesn't resolve the issue for you. -EA_Cade ..
9:30 pm, March 3, 2020 Technical Issues
EA_Cade replied to EA platform login PSN account display is invalid
Hi @cdsora0410,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with a banned account over AHQ. -EA Cade ..
6:00 pm, June 8, 2020 Technical Issues
EA_Cade replied to EA TAKES MY COINS
Hi @silviucalance,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed.We cannot assist with an account actioned by Terms of Service over AHQ. ..
7:00 pm, June 17, 2020 Technical Issues
EA_Cade replied to EA Suspended my account for what?
Hi @TrinatiS1,Please follow these steps http://bit.ly/ContactAccountDisputes to have this issue addressed. We cannot assist with a banned account over AHQ. -EA_Cade ..
4:00 pm, November 23, 2019 Technical Issues
EA_Cade replied to EA Suspended my account
Hi @tommydingding6,Please check your registered email for further information on this. You can also follow these steps http://bit.ly/ContactAccountDisputes to email the Terms of Service team. We canno..
7:30 pm, November 14, 2019 Technical Issues
EA_Cade replied to EA Is Scamming Me
Hi @Yospider21,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
10:00 pm, March 3, 2020 Technical Issues
EA_Cade replied to EA IS JOKE
Hi @bluenosemac2,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3...
4:30 pm, March 25, 2020 Technical Issues
EA_Cade replied to EA CRASHED ON ME!!!!!
Hi @Talaleid22,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proces..
4:00 pm, December 14, 2019 Technical Issues
EA_Cade replied to EA Account
Hi @xUFz,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. Make su..
6:30 pm, June 3, 2020 Technical Issues
EA_Cade replied to EA ACCOUNT
Hi @liamkenney,To recover this account I'd like to ask you to do the following for me:1. Go to http://help.ea.com/account-recovery/web-form2. Fill in the requested information in the text fields. 3. M..
3:30 pm, April 9, 2020 Technical Issues
EA_Cade replied to Dynamic Camera
@thehitman_82c Thanks for the feedback, I'll see that it gets to the right teams. -EA_Cade View in thread
10:00 pm, November 11, 2019 Technical Issues
EA_Cade replied to Duplicate Email Bug
Hi @oacbrazil,Hiya! For account issues you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or on Twitter at @EAHelp for assistance, we can't assist with this type of issue via AHQ.&nbs..
8:30 pm, June 20, 2020 Technical Issues
EA_Cade replied to Division rivals rewards
Hi @fifaboy21212121,Rivals rewards have all been sent, if you're missing them you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us. -EA Cade ..
2:30 pm, June 11, 2020 Technical Issues
EA_Cade replied to Division rivals points and coins
@Flipery8flop Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
4:00 pm, April 15, 2020 Technical Issues
EA_Cade replied to Disconnecting from ultimate team
Hi @RedzerS77,Thanks for that, looks perfect. Can you try changing your DNS to the Google or OpenDNS please and let me know if that helps at all? -EA Cade ..
5:30 pm, June 7, 2020 Technical Issues
EA_Cade replied to Disconnected from a match when I had already won
Hi @Gallagher893,If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This proc..
2:00 pm, June 2, 2020 Technical Issues
EA_Cade replied to Discard badges
Hi @fieryelder,Hello! If you're missing content you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us or at @EAHelp on Twitter.We can't assist with this type of issue via AHQ. ..
5:00 pm, February 11, 2020 Technical Issues
