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MadRedPirahna replied to What is reaolved
Hey @aboibrahim0 A transfer market ban will not carry over to FIFA 21.If it is a full ban then it may be a different situation. If you wish to appeal the ban then you will need t..
3:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Weekend league, no rewards?
@Sergiorv27 This is some kind of bug. Many peaple don't recive their rewards. We cannot help you here. You should contact the EA support. https://help.ea.com/
5:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Weekend league disconections
Hello @dazzer2010 ! What platform do you play on? It will be helpful in solving the problem. Here are some links that can help you: BasicTroubleshooting Advanced Trouble..
1:30 pm, December 29, 2019 Technical Issues
MadRedPirahna replied to Weekend league
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
9:30 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Weekend League Not Working
Hello @ljcw1201 You can contact support with this problem: https://help.ea.com/en/help/faq/contact-ea-help/ Click Contact Us.You can also click Contact..
3:30 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Verification code
Hey @navjotdeo09 Unfortunately there isn't anything we can do here on the Forum about this issuse. I would advise that you speak with a Game Adviser through the contact site ..
1:30 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to Unlinking ea from gamertag
Hey @Goingbridge56 If you are trying to change any Account information, I would recommend contacting EA Support via Live Chat. You can do so via the link below: https://help.ea.com/en/c..
5:30 pm, June 22, 2020 Technical Issues
MadRedPirahna replied to Unable to Login with my son's account
Hey @TwinsBroJedi When setting up a child account, you will get the following message: While you can use Origin to launch and play your favorite games, please note that this limited access a..
2:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to Ultimate team connecting error
Hello @4lxni42p4sdr Check the following links for connectivity setup and troubleshooting: http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic &nbs..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Transfer market ban - TOS?
Hey there! The absolute quickest way is to check EAHelp on Twitter. That being said, the forum is also a great place to highlight & provide information about issues, particularly application bugs...
11:00 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Totw upgrade
This is some kind of bug. We can't help you here. Please contact EA support. https://help.ea.com/
6:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Signed out automatically
Hey @messidg90 Sorry to hear about the connection issues you're experiencing. I would suggest trying these steps:https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xb..
2:00 pm, June 22, 2020 Technical Issues
MadRedPirahna replied to SBC CLEAR SQUAD ON COMPANION APP SUBMITTED SQUAD
@wcs425This is some kind of bug. We cannot help you with that here. Please contact Game Adviserhttps://help.ea.com/
6:30 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Rewards of fut champions not coming
Rewards are sent out the Thursday at 0800 UTC.If you're still missing content you'll need to speak with an advisor.Click the following link to get started: https://help.ea.com/en/contact-us/For help w..
4:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Recover player FUT20
Hey @aliffsalihin Have you had a chance to try recovering him by using this tool?Thank You!/MadRedPirahna
2:00 pm, June 25, 2020 Technical Issues
MadRedPirahna replied to Problems
@Proodos77 Problems may be on your side too.On what platform do you play? Please try steps in this links ( Choose your platform): BasicTroubleshooting Advanced Troubleshootin..
7:00 pm, December 30, 2019 Technical Issues
MadRedPirahna replied to Problem conecting to the Ea. Server
Hey @danielgreate Sorry to hear you're experiencing connection issues. Here are some steps you can try:https://help.ea.com/pl/help/console/connection-troubleshooting-advanced-playstation/The..
10:30 am, June 23, 2020 Technical Issues
MadRedPirahna replied to Pro clubs disconnection
Hey @utopiaking12 Sorry to hear about that.What platform is this on? Make sure that you've restarted your router/modem.Please also make sure that you've opened/forwarded the Ports ..
10:30 am, June 24, 2020 Technical Issues
MadRedPirahna replied to Points!
Hello @joshuaRiggs95 ! Many people report similar problems. If your order is not processed within 48 hours, you should contact support and apply for a refund: https://help.ea.com/e..
12:30 pm, December 28, 2019 Technical Issues
MadRedPirahna replied to Online season lost points due to EA Servers!
Hello @sahil092006,Unfortunately, it is not possible to refund the points.Take a look at Connection Troubleshooting Guide - HEREAlso check more advanced steps for PS4 - HEREYou can speak with a Game A..
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to My fifa 20 stop updating
Hey @shooterneel Here's what I would try at this stage (just click the links): Manually unistall OriginClear your Origin Data cacheRun CCleanerAfter all that's been done you can reinstall Or..
4:00 pm, June 30, 2020 Technical Issues
MadRedPirahna replied to My FUT acc was hacked
Hey @Alielsaka_Ozil11 If you suspect someone has hacked your account, please use the steps in this article on EA Help Page: https://help.ea.com/en-gb/help/account/i-think-somebody-hacked-my-origi..
5:00 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to My FUT CLub hacked
Hello @MMD0302006 I'd check out this article which shows you how to re-secure your account and how you can report any missing content.Thank You!/MadRedPirahna
6:00 pm, June 24, 2020 Technical Issues
MadRedPirahna replied to Multiple Errors EA and Fifa 2020
Hey @TwistedP00ner Sorry to hear that.Have you already triead clearing cookies or another browser?You can also choose to contact an EA game advisor through social media:- Twitter- FacebookThank Y..
5:30 pm, June 28, 2020 Technical Issues
MadRedPirahna replied to Mon compte est banni
At the moment the following languages are supported on Answers HQ: EnglishDeutsch Español Français Русский форумPortuguêsJezyk polski Italian NederlandsFeel fre..
1:30 pm, June 21, 2020 Technical Issues
MadRedPirahna replied to Missing player
Hey @scotishlions In the case of missing content, please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the Following Link to get start..
8:00 am, June 22, 2020 Technical Issues
MadRedPirahna replied to Missing cards on fut
Hey there,For missing content, We would advise that you open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/ or contacting @EAHelp through Twitter. They'll we able look..
2:00 pm, June 20, 2020 Technical Issues
MadRedPirahna replied to Missing Player
Hey @marcomessi17 If the player is still missing, and if you haven't already, please speak with the Support Team through the contact us site here. They will be able to open a case to investi..
10:00 am, June 24, 2020 Technical Issues
MadRedPirahna replied to Lost packa
Hello,If you're missing content you'll need to speak with an advisor:https://help.ea.com/in/You can also contact @EA Help on Twitter
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Lost draft token
Hello @XKarenexX,If you have connection problems please try Connection Troubleshooting Steps. You can request your draft token HERE.Hope this will help you!
6:30 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to Losing connection to EA Servers. Help!
Hello @dymd3z,On what platform do you play?Ethernet cable will give a more stable connection.You should also try troubleshooting steps in the following articles:https://help.ea.com/article/connection-..
9:30 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Latency weakness
Hello @sady793 On what platofrm do you play?If the game is showing latency issues on FIFA 20, I would recommend giving our connection troubleshooting a try to see if it improves the connection.ht..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Kicked out of Fifa 20
Hello @Stingin_Roger67 This applies to career or online game?For online games I'd recommend trying the steps found in this article to help prevent this from happening in future. If you are g..
1:30 pm, June 27, 2020 Technical Issues
MadRedPirahna replied to Keeps saying I have the wrong password
@lgbtisnotforme Sorry for the delay. Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://h..
12:00 pm, June 19, 2020 Technical Issues
MadRedPirahna replied to INSANE DELAY-Slow gameplay
Hey @dzenys95 I'm sorry this is happening to you. The best thing i can advice is to play on wired connection. To reduce some delays try playing on non-rush hours as playing when too many people a..
12:00 pm, June 11, 2020 Technical Issues
MadRedPirahna replied to I got hacked and lost 500k
Hello @ytyt566yhhgtj,Sorry to hear about this.If you haven't already, please speak with an EA Adviser through the contact site here. They will be able to look into your issue and provide yo..
6:00 pm, June 10, 2020 Technical Issues
MadRedPirahna replied to How to reteive sold or traded players/teams.
Hey @sonequinox Sorry, but all SBC submissions are final. Here we are unable to help you with this.Your players were quick sold or sold on transfer market?You can't retrieve players sold on trasf..
6:30 pm, June 29, 2020 Technical Issues
MadRedPirahna replied to Hi i had a problem where they blocked the web app
Hello @ahmeddieff, The best thing to do is speak with one chat support advisers who will be able to take a look at the ban and advise you further.The process to contact ToS team can b..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Help me
Hello @BifocalScroll37 If you get hacked the first thing in my opinion you should do is to reset your secret question on that original account. Hopefully you can do so. If ..
1:00 pm, December 27, 2019 Technical Issues
MadRedPirahna replied to Hacked acount now banned
Hello @harsin3000 Sorry to hear that.Unfortunately here on Answers HQ, We cannot help you with this problem. You will need assistance from EA Support.If you believe that your account has been com..
2:30 pm, June 26, 2020 Technical Issues
MadRedPirahna replied to Hacked account
Hello @danilodzz To contact EA ToS team please follow these steps: 1. Visit https://help.ea.com/en/ 2. Choose "Help with a game" 3. Choose FIFA 20 4.&nbs..
4:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Hacked
Hello, @RRkeKoke1 Just like @EA_Cade said, if your account got hacked please make contact with an EA Game Advisor via https://help.ea.com/en/contact-us/ or at @EAHelp on TwitterF..
6:00 pm, April 28, 2020 Technical Issues
MadRedPirahna replied to Gameplay issues
Hey @yossi06 All what I can advise you:If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them.https://help.ea.com/en-us/help/faq/repor..
8:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Game won’t connect to EA servers
Hello @petrahegedus If you try logging in with another account (if possible) is this account able to login?Please try re-linking your account, via the steps here. Sometimes this is required ..
5:00 pm, June 23, 2020 Technical Issues
MadRedPirahna replied to Futmas Mendy
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance with missing content.Click the following link to get started: https://help.ea.com/en/contact..
11:00 am, June 19, 2020 Technical Issues
MadRedPirahna replied to Fut draft token not given
Hello @Miki1999266 I'm sorry, but If the self-service tool denied you a draft token then it is not possible to receive one.It looks like you may having issues with your connection. Check the foll..
4:00 pm, June 18, 2020 Technical Issues
MadRedPirahna replied to Fut 20 Xbox, players desapear from my ultimate team
Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.ea.com/en/contact-us/.For help with co..
9:00 am, June 21, 2020 Technical Issues
MadRedPirahna replied to Fifa points
Hello You need to report this bug to support. To do that follow this steps: https://help.ea.com/pl-pl/help/faq/contact-ea-help/ Spoiler (Highlight to read)Click Contact ..
10:00 pm, December 26, 2019 Technical Issues
MadRedPirahna replied to Fifa fut 20
@miss_potter90Hello! If you haven't recidived your rewards you should contact a Game Advisor.https://help.ea.com/pl/Best regards,MadRedPirahna
5:00 pm, January 7, 2020 Technical Issues
MadRedPirahna replied to Fifa 2020
@amkoirmo1 Sorry for the delay.Please speak with a Game Advisor through the contact site. They will be able to provide you with assistance.Click the following link to get started: https://help.e..
11:30 am, June 19, 2020 Technical Issues
