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EA_Aljo replied to Losing connection from EA servers with great network connection
Hi there, @chapstick87. I'll try to find out why you keep lagging and disconnecting. It sounds like you've already gone through a lot of troubleshooting, but are you able to run a UO Trace..
5:00 pm, April 2, 2020 Technical Issues
EA_Aljo replied to Lose a packs no one help me why?
Hi there, @othman199810. Can you give me some more details on this? What exactly is happening? Thank you.
5:00 pm, April 28, 2020 Technical Issues
EA_Aljo replied to Input delay/button lag/ sluggish gameplay
@jhunze It looks like you've done a lot of troubleshooting already so we should see the videos you have. You can put them up on YouTube or publish them through your console if you used th..
8:30 pm, May 5, 2020 Technical Issues
EA_Aljo replied to I was winning in futdraft and I got disconnected and I lost
Hi there, @Riodbrasil. I'm sorry to hear about the disconnect! Was this the first time or does it happen more frequently? Also, did you try the Draft Token tool to see if your account is e..
4:00 pm, March 5, 2020 Technical Issues
EA_Aljo replied to I gave Pele by mistake in an Sbc
Hi there, @IchBinCooljfj. I'm very sorry, but we can't refund items that have been accidentally submitted to SBCs since there are multiple warnings you'll be losing those items. Please be ..
7:30 pm, June 5, 2020 Technical Issues
EA_Aljo replied to I can’t go on ultimate team without the game crashing
Hi there, @certified_N0nce6, I'm sorry for all the frustration you're experiencing. Hopefully, the steps below will help - 1. Go to the PS4 Settings > Account Management, and sel..
7:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to I can't connect to the AE servers
Hi there, @tnt2k5. Did you disconnect just this one time or does it happen more frequently?
5:00 pm, April 6, 2020 Technical Issues
EA_Aljo replied to How to unlink old psn account from ea?
Hi there, @asant90 You'll need to open a case with a live support advisor here to see if it's possible to unlink your account: http://bit.ly/EA_Contact_Us. If they do this, you will l..
5:00 pm, December 10, 2019 Technical Issues
EA_Aljo replied to Goals not registering for season objectives.
Hello, @jonty1989. Is there a particular objective you're trying to complete? Also, are you saying the email address on your account is an old one you no longer have access to?
9:00 pm, December 17, 2019 Technical Issues
EA_Aljo replied to GAME DISCONECTS AND SAYS CANT CONNECT TO EA SERVERS
Hi there, @proistamenos13. It sounds like you're on a wireless connection since you mentioned we shouldn't say to use a wire. Sadly though, being on a wireless connection is the number one..
9:00 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Fut champions things
Hi there, @mimo1097. Did this happen in just one match or is it more frequent? Also, we've seen some success with opening ports when it comes to this issue. The ports you need to open are ..
3:00 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Full 6 days no fifa
Hi there, @LeedsUFC1 Have you tried the steps listed below? Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate..
4:00 pm, March 4, 2020 Technical Issues
EA_Aljo replied to Fifa 20 crashing
Hi there, @royden458. If you're experiencing the freezing issue that was reported this weekend, please try the steps below for the console you play on: Xbox:1. Close the game -> ..
10:30 pm, March 2, 2020 Technical Issues
EA_Aljo replied to FIFA20 CONEECTION PROBLEM
Hi there, @DDDhehehe. Try deleting the Personal Settings file from Customize > Profile > Delete. Let me know if that helps or not. Thanks!
5:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Draft game loss
Hi there, @Thesturnpiplup. You can try the draft token tool to see if your account is entitled to a replacement one here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. If ..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Draft entered with coins, not started, now gone
Hello, @AlexSky7711. Try using the draft token tool to see if one is available. You can find it here: https://help.ea.com/en-us/help/fifa/fut-draft-token-tool. Thanks!
4:30 pm, February 4, 2020 Technical Issues
EA_Aljo replied to Division Rivals Disconections
Hi there, @Knaves_Wise. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
4:30 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Disconection on WL
Hi there, @galopcs92. Did you just recently start disconnecting or has it been happening for a while now? Also, I'd like you to power cycle your equipment with the following steps: un..
3:30 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Disconection from Fut Champs and EA taking 2 games away from my weekend league
Hi there, @nicknd6. Unfortunately, we don't have a way to grant those wins. We're not able to modify records. As far as the disconnects go though, how often do they happen?
8:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Can't login to FUT -FIFA20 xboxone
Hi there, @noorylw. Are you still having trouble with this? We're currently experiencing an issue with our services and are working to get it resolved. Please keep an eye on @EAHelp o..
4:00 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Camera
Hi there, @minechamp. There are different cameras for different modes. Which one are you trying to change the camera for?
5:30 pm, April 15, 2020 Technical Issues
EA_Aljo replied to Anyone have experience getting players back after account get hacked?
Hi there, @tonttu20. To get an update on your case, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. Do ..
7:00 pm, March 19, 2020 Technical Issues
EA_Aljo replied to Another DNF
Hi there, @garethlambert. Is this happening frequently or was it just this one time since you started playing again over the last couple of weeks?
4:30 pm, April 14, 2020 Technical Issues
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993. Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the on..
6:00 pm, June 2, 2020 Technical Issues
EA_Aljo replied to Account hacked 11 days ago still cant get any help.
Hi there, @Klak1nn. The reason your case is getting resolved is that you're constantly resuming it to ask for an update. This pulls it out of the queue so an advisor won't see it. Then, af..
3:30 pm, April 23, 2020 Technical Issues
EA_Aljo replied to Account got hacked can someone help.
Hello, @thesneakywolf. You're welcome to contact support and have another investigation performed. They will do 2 of them. ToS doesn't just check for lost items. They investigate how they ..
4:00 pm, April 9, 2020 Technical Issues
EA_Aljo replied to Account Suspended Due to Violation - Please Help (I had no idea)
Hi there, @sonofcantona1974. For help with banned accounts, please see this article: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts. ..
4:00 pm, April 3, 2020 Technical Issues
EA_Aljo replied to A question about the connection issue
Hi there, @Kaung29. There are a lot of different variables involved with lowering ping times. One that is very important is your proximity to the server your connecting to. The farther awa..
5:30 pm, April 29, 2020 Technical Issues
EA_Aljo replied to 5 days now Fifa 20 FUT still crashing
Hi there, @russ83. Try the steps below for your console - Xbox:1. Close the game -> Go to the Xbox settings -> Network settings -> Advanced Settings -> Alternate M..
9:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to 0 points squadbattles
Hi there, @mamsen9000. This happens when you have played or skipped through your first 40 opponents. Once that happens, no points will be gained from Squad Battles matches. You can find mo..
8:00 pm, January 6, 2020 Technical Issues
DylanHerrera1983 replied to [Squad Battles] - No Points for a win
Product: FIFA 20Platform:Microsoft XBOX OneWhat is your gamertag/PSN ID? DYLANHERRERA13Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date ..
8:30 pm, January 12, 2020 Technical Issues
Dutchbandito replied to People complain about EA what about the UEFA on November 6, 2019 12:17AM
its comedy capers with these uefa rigged refs. Second goal chelsea clear offside where was the line replay on television????????? Chelsea player —-> FOULS blind before blind makes his move. Yello..
12:30 am, November 6, 2019 Ultimate Team General Discussion
Dutchbandito replied to People complain about EA what about the UEFA on November 6, 2019 12:17AM
its comedy capers with these uefa rigged refs. Second goal chelsea clear offside where was the line replay on television????????? Chelsea player —-> FOULS blind before blind makes his move. Yello..
9:00 am, November 6, 2019 Ultimate Team General Discussion
Dutchbandito replied to Anyone on live Chelsea Ajax? on November 5, 2019 10:32PM
Its becoming a real joke now 2 games rigged same with this **** game
11:00 pm, November 5, 2019 Ultimate Team General Discussion
Dutchbandito replied to Any one still having fun on November 8, 2019 10:10PM
I think its somekind of automatic generated boosting and nerfing you already know your stepping in the mud its hard to explain its more like you feel it. This game is totally generated for money there..
10:30 pm, November 8, 2019 Ultimate Team General Discussion
Dutch007 replied to When Is The Vinicius SBC Out on November 9, 2019 6:55AM
Brunjes_FC wrote: » Why is anyone who votes for Willian a “BPL sheep?” I have a couple reasons to take Willian over Vinicius: 1. I have Neymar on LW and Sterling on the RW. I have no use for Vi..
7:00 am, November 9, 2019 Ultimate Team General Discussion
Dutch007 replied to UCL upgrade 81+ pulls, I packed CR7 in one pack! on November 6, 2019 6:17PM
83 rated...if you do this you deserve 2 82’s!
7:00 pm, November 6, 2019 Ultimate Team General Discussion
Dutch007 replied to Anyone on live Chelsea Ajax? on November 5, 2019 10:32PM
****ing disgrace🤬
11:00 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Zaha best option for storyline player? on November 7, 2019 9:25AM
asilvaspoon wrote: » Vasquez is a no brainer. His regular card is a banger. This one is 4 points higher. Biggest upgrade. Because if Tolisso or Zaha get an inform, they'll automatically get from 83 ..
9:30 am, November 7, 2019 Ultimate Team General Discussion
Durrani13 replied to Top scorer in your club? ( I think I play too much) on November 5, 2019 1:46PM
Ajim2078 wrote: » 86 Shevchenko 400 games 420 goals and 16 red cards What does he tackle his opponents before running into goal? Lol
2:00 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Someone remind me how to score against Ter Stegen please on November 8, 2019 3:56AM
You normally kick/volley/head the ball into the goal that Ter Stegen is standing in front of. If you do that then you score
4:00 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to RTTF Willian or Vinicius? on November 8, 2019 6:06PM
ViniciusI like both players but chose Vinicius because he is a LW player. Everyone released to date has been RW.
6:30 pm, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Over 2mil worth of upgrades - how did it change my WL results? on November 10, 2019 2:06AM
Der_Ahhhnold wrote: » Got lucky and packed Red Mbappe in Gold 1 rewards 1.5 weeks ago. Built a new team around him with the same base I used for the team to reach Gold 1 in the first place. Can now ..
2:30 am, November 10, 2019 Ultimate Team General Discussion
Durrani13 replied to Objectives Xp on November 5, 2019 1:33PM
Chriswhiteisright wrote: » Durrani13 wrote: » The old XP points system kept adding. So why not this one? It could just continue given it's levelling up. So the points may not get erased or it pen..
2:00 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Objectives Xp on November 5, 2019 1:24PM
The old XP points system kept adding. So why not this one? It could just continue given it's levelling up. So the points may not get erased or it penalises those who have put it more effort. It should..
1:30 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Ligue 1 SBC is out on November 8, 2019 4:10AM
Wow!! 250-300k and a few hours of SBCs to get one of those. With Anchor it's an unbelievable 84 rated LB and with Finisher 85 rated LW. And those work rates. Please everybody put these in your teams f..
4:30 am, November 8, 2019 Ultimate Team General Discussion
Durrani13 replied to Legal action possible? on November 5, 2019 10:11PM
WarrenBarton wrote: » If you ever read through the terms, you will realise you have no rights of ownership of any in game content. They can do as they please, anyway you may be able to win a money j..
10:30 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Is Courtois better than Areola? on November 7, 2019 9:24AM
Courtois is a terrible keeper this year. Stay away. Honestly Areola is better.
9:30 am, November 7, 2019 Ultimate Team General Discussion
Durrani13 replied to How's Storyline Politano? on November 5, 2019 1:43PM
rankon. wrote: » People clearly haven’t applied sniper. Beast, one of my favourite cards so far Depends on what circumstances you use the card. The test is when you use him against a really good..
2:00 pm, November 5, 2019 Ultimate Team General Discussion
Durrani13 replied to Did you know on November 10, 2019 11:34AM
Bayaeraking408 wrote: » No he doesn’t I have him I think he means in terms of how he behaves. A bit of sarcasm that's gone right over the top.
12:00 pm, November 10, 2019 Ultimate Team General Discussion
