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EA_Roger replied to Why is my nesta not in quick sell recovery?
@thatsthewaythei Please get back to us with the information requested on this thread: https://answers.ea.com/t5/Bug-Reports/INFORMATION-NEEDED-Quick-sell-recovery-issue/m-p/8710167#M1994...
6:30 pm, February 7, 2020 Technical Issues
EA_Roger replied to Game Disconnecting at End of Match
Hello, First of all, thank you for providing all of your details. It's thanks to these details that we were able to pinpoint the issue in the first place, if we need any more information from y..
11:30 am, March 12, 2020 Technical Issues
EA_Roger replied to Fifa20 won't connect to EA servers
@torrazo , @Rojalpradhan, @mohamedislam10 , @peruvianheat @Spongey11spongey, Sorry to hear about this, first of all I want to double check if you are on PlayStatio..
6:00 pm, December 12, 2019 Technical Issues
EA_Mutley replied to fifa coins
@yanansskinfade sorry to say this but youre in the wrong forum for this , This is Plants vs Zombies 3 not Fifa
2:00 pm, December 12, 2019 Technical Issues
EA_Lanna replied to Switch ea account
Hi @jcd16189, I'm not sure I follow. Could you elaborate a bit please? Are you looking to update the information on your current EA account? Or were you looking to move your game over to anoth..
8:30 pm, February 19, 2020 Technical Issues
EA_Lanna replied to Still not unbanned on FIFA
Hi @BeWilderBeasts, Have you sent in an appeal? If you feel you've been mistakenly banned, please to get in touch with our Terms of Service team asap so they can investigate this for you. ..
5:00 pm, March 15, 2020 Technical Issues
EA_Lanna replied to EA Please help - My FUT account was hacked
Hi @alettonick, If you're missing content, this will need to be reported to our support agents. Please reopen your case and share with the agents what content your missing. &nb..
5:30 pm, April 20, 2020 Technical Issues
EA_Darko replied to انا ناخيكم
Hey @Bader_almojil AHQ is currently available in the following languages. English Deutsch Español Français Русский форум Português Jezyk polski Italian N..
11:30 am, June 24, 2020 Technical Issues
EA_Darko replied to unknown email verification
Hey @holicgg1201 I'm not sure what the issue is, is it that you do not recognise the email associated with your EA Account? Are you able to update your account details?Darko
9:30 pm, February 7, 2020 Technical Issues
EA_Darko replied to ps4 crashing again
Hey @ronin424 that error message points to an issue with your PS console. Sony recommends trying the following steps: https://www.playstation.com/en-ie/get-help/help-library/erro..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to personal settings 1 failed to load at pc
Hey @TheFIFAboy63 you can often fix this issue by powercycling your router which involves plugging it out for a couple of minutes. If that does not work that can you open Customi..
2:30 pm, December 16, 2019 Technical Issues
EA_Darko replied to i need hjelp
Sorry to say @Superberget2 but there is nothing that we can do in cases of accidental bids, listings or submissions. We are not able to return the item or reverse the action.Darko
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to fifa 20 is shutting down
Hey @DrFreedom13 it sounds to me like you may be having an issue with permissions. Let's try the following to see if it helps: Try running Origin as an administrator: Close the Orig..
11:30 am, January 15, 2020 Technical Issues
EA_Darko replied to ask
HEy @Kristian1603 that error message means that the account you are logging in with does not have a FUT account associated with it. The best thing to do is go ahead and double-check your acc..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to [PC] fifa 20 launcher not working
Hey @Funct110N what is the issue that you are seeing? The more info you can share the better we can help. Darko
4:00 pm, April 27, 2020 Technical Issues
EA_Darko replied to Weekend league
Hey @t8ap11 sorry to say but if you missed the cut off point to join the Weekend Leauge then there is nothing that we can do to change this. Darko
12:30 pm, April 3, 2020 Technical Issues
EA_Darko replied to Web app transfer market still locked after +300 games and 3 month playing
Hey @ll--magician--ll firstly, we don't remove threads from AHQ unless they breach the AHQ User Rules and Guidelines. In relation to your question, the only way to open the web app is..
2:30 pm, November 29, 2019 Technical Issues
EA_Darko replied to Web App just cost me 3mil coins
Hey @Ghostbeezy I'm sorry to say that in instances like this there is nothing that we can do for accidental bids, listings or submissions. You can speak with one of our&nbs..
2:30 pm, January 24, 2020 Technical Issues
EA_Darko replied to Unlink/Move PS Account from EA Account
Hey @BamoToast if you have spoken with our live support and they have advised that there is nothing that they can do then I'm sorry to say that there is nothing that we can do on AHQ to chan..
2:30 pm, January 29, 2020 Technical Issues
EA_Darko replied to Unable to retrieve account information. Please try again
Sorry for not seeing this sooner @Afshin_Mutd, from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting st..
1:00 pm, April 16, 2020 Technical Issues
EA_Darko replied to UT DISCONNECTION CONSTANTLY(NOT WIFI OR PS4 PROBLEM)
Hey @ibrahimzyad from your post it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..
4:30 pm, January 16, 2020 Technical Issues
EA_Darko replied to Transfer market access
Hey @TygrrFUT, firstly we don remove posts unless they are in breach of the rules and if that is the case then we will reach out to you. It is most likely the case that your post was marked ..
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to Tranfe
Hey @Emrelzr53 if the transfer market is locked then the only way to unlock it is by continuing to play and explore all aspects of FUT. It is not possible for us or anyone else to unlock it ..
2:30 pm, November 17, 2019 Technical Issues
EA_Darko replied to Trace Report. What does it mean?
Hey @BenGrigg5 those speed tests don't really help in diagnosing issues. A speed test is one done on optimal settings and are not treflcivetive of actual bandwidth use. For exa..
2:30 pm, December 12, 2019 Technical Issues
EA_Darko replied to The game stops during the save - SAVE IS FAILED
Sorry to say @kepinho22 but if your save file is corrupt then there is nothing that we can do to retrieve it. What is the exact error message that you are seeing when this occurs? &nb..
5:00 pm, March 13, 2020 Technical Issues
EA_Darko replied to The Match speed is too fast
Hey @SkilledHatrick I'm not seeing any other issues relating to this, to start with I would suggest taking a look at our Connection troubleshooting steps which you can find here: https:..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to TOTW sbc compensation
Hey @gospodin991 if you are have not received an item back that was promised then the best thing to do is to speak with one of our phone or chat support advisers who will be able t..
2:00 pm, November 28, 2019 Technical Issues
EA_Darko replied to Selling player for wrong amount
Sorry to say @M4cca80 but there is nothing that we can do in instances of accidental bids, listings or submissions.We are not able to reverse the action or return the item.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to SBC expired early
Sorry to say @cian010 but if you missed the deadline to submit the SBC then there is nothing that we can do to change this. We are not able to extend the deadline or offer it again.Darko
2:00 pm, December 24, 2019 Technical Issues
EA_Darko replied to Ps 2 controller problem when i use x360ce
Hey @zoteni the PS2 controller is not a supported input method for FIFA 20. The best thing you can do is check to see if any other users who are using the same software as you have fo..
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Problem playing with a friend
Hey @LFRMartins99 generally if you can play with some friends but not others then it can be something as simple as a NAT issue. Can you and your friends who can't play together all check you..
9:00 am, March 20, 2020 Technical Issues
EA_Darko replied to Player disappears
Hey @bar54612 can you check your unassigned pile to see if the item is there? If not and you are unable to find it then you will need to speak with one of our phone or ..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to PLEASE GIVE MY COINS BACK!
Sorry to say @Tayler-Plays2 but there is nothing that we can do for accidental bids, listings or submissions. We are unable to return your coins or reverse the action. Darko
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to Online friendlies not working - Co-Op seasons working fine.. same friend!
Hey @A7mad218 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ Can y..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Not getting security code in my email on
Hey @xxxHeimdallxx is the code being sent by Twitch or EA? Do you have the option to specify where the code is delivered, if so can you try and use SMS? Darko
1:55 am, November 11, 2019 Ultimate Team General Discussion
EA_Darko replied to Not getting security code in my email
Hey @xxxHeimdallxx is the code being sent by Twitch or EA? Do you have the option to specify where the code is delivered, if so can you try and use SMS? Darko
2:13 am, November 11, 2019 Technical Issues
EA_Darko replied to Not getting free packs
Hey @Williamtinsle last week was the final week of packs. If you purchased the game on launch and registered for your packs then you would have received them all with the final packs being d..
1:30 pm, December 11, 2019 Technical Issues
EA_Darko replied to No access to fifa 20 fut web app transfer market.
Hey @Haitianuno and @omarisssa, if you have not received access to the transfer market yet then you will need to continue playing and exploring all aspects of FUT. It is not poss..
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to New player faces
Hey @JOSUE0720 have you ensured that your game is fully up to date? Do you have any example of any players who you believe should have had updates but you are not seeing?Darko
4:00 pm, November 13, 2019 Technical Issues
EA_Darko replied to Mobile App glitch caused me to min list an icon.
Sorry to say @noah_mully1 but there is nothing that we can do in instances of accidental bids, listing or submissions. We are unable to return the item or reverse the action.Darko
2:30 pm, February 27, 2020 Technical Issues
EA_Darko replied to Market still BLOCKED.
Hey @Shork16 in order to unlock the transfer market you need to explore all aspects of FUT. It is not possible for us to unlock it for you. Darko
4:30 pm, January 22, 2020 Technical Issues
EA_Darko replied to Login verification wrong email fifa20
Hey @jongalmf if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea..
1:30 pm, April 30, 2020 Technical Issues
EA_Darko replied to Login Verification!!!
Hey @DEESPURS20 if you do not have access to the email on the account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.co..
1:30 pm, April 8, 2020 Technical Issues
EA_Darko replied to I quick sell (Sergio Ramos , Lenglet , Ter Stegen), and I want to recover them
Hey @KOR_hanjungkim there is nothing that we can do in cases of accidental bids, listings, submissions or sells. We cannot return the item or reverse the action.Darko
4:30 pm, December 19, 2019 Technical Issues
EA_Darko replied to I bought a player on the transfer market and they are missing
Hey @max_hannah04 have you check your unassigned pile and club for the item? If you cannot locate the item then you will need to speak with one of our chat support advisers who w..
1:30 pm, April 16, 2020 Technical Issues
EA_Darko replied to I accidentally submitted my icon swaps players into an SBC
I'm sorry to say @adr567631 but there is nothing that we can do in instances of accidental bids, listings or submissions. We are not able to return the item or reverse the action.Darko
4:30 pm, November 26, 2019 Technical Issues
EA_Darko replied to Got an achivement from another player?
That's an odd one @RobRokk. Can I ask on what platform did this occur? Darko
4:30 pm, November 13, 2019 Technical Issues
EA_Darko replied to Game keeps going to windowed mode
Hey @marcursT if the game is being forced into windo mode when you are not alt-tabbing or setting the game as such then this can point to a conflict with another program. It's no harm trying..
2:30 pm, April 21, 2020 Technical Issues
EA_Darko replied to Fut Champs Win Not Counting
Hey @dannycollier3 it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com..
6:30 pm, November 15, 2019 Technical Issues
EA_Darko replied to Fut 20 Point with PS Plus
Hey @MotassemJa the PS+ offer is being run by Sony and EA does not have anything to do with it. I know in the past the points have not been added for a number of weeks though if you h..
2:30 pm, November 29, 2019 Technical Issues
