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EA_Barry replied to Missing POTM SBC's
Our teams identified the cause of this issue and took appropriate actions to rectify the problem. All missing SBCs have now been verified in-game. We have extended the time-frame of impa..
10:00 am, January 17, 2020 Technical Issues
EA_Barry replied to Lost coin after lost bid Fifa 20
@godlyskyagent If you still have not gotten your bid(s) back, please contact us as below, thanks. If required, click the following link to contact an Advisor: https://help.ea.com/e..
8:30 pm, January 14, 2020 Technical Issues
EA_Barry replied to Fifa 20 banned transfer account
@robprice1994 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/..
1:00 pm, November 15, 2019 Technical Issues
EA_Barry replied to Banned
@Red_Rom10 If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: https://help.ea.com/en/help/account/inf..
8:00 am, November 14, 2019 Technical Issues
EA_Barry replied to Account hacked and FU team club deleted
@spaecer Please see this link for info on steps you should take if you think your account may have been compromised: https://help.ea.com/en-us/help/account/i-think-somebody-hacked-..
6:30 pm, December 13, 2019 Technical Issues
EA_Barry replied to Account Compromised
@jackzombie614 @MichaelDK If you no longer have access to your email address, we can try to recover your account. Fill out our webform, and we’ll get back to you as soon as ..
2:00 pm, March 24, 2020 Technical Issues
EA_Arrenai replied to Very low latency fifa 20 pc
Hey there, @Akanyom. I apologize for the wait on this. Thanks for the UO Trace! It looks like after the first hop to your router, you're facing 98-100% packet loss. Can you t..
6:00 pm, January 24, 2020 Technical Issues
EA_Arrenai replied to I can't connect to EA server on FIFA 20
Hey there, @kreakboys. I'm just checking in to see how the connectivity issue is going for you. Are you still having trouble connecting to FIFA 20? If you are still having some diff..
2:00 pm, December 26, 2019 Technical Issues
EA_Arrenai replied to FIFA 20 freeze
Thanks for the reply, @torres199835. Let's see if we can track this down. Would you mind trying some troubleshooting? Please check to make sure your PS4's system software is ..
11:30 pm, November 11, 2019 Technical Issues
EA_Arrenai replied to Banned For Club Name On FUT
Hey there, @Simpzzy. Thanks for your patience. If you need feedback or have questions regarding a sanction on your account, please reach out to our Terms of Service team and they'll be hap..
12:00 pm, November 15, 2019 Technical Issues
EA_Andy replied to Division Rivals Rewards
Hey @Drax_OG27 Can you try logging out of FUT and back in again to see if that makes them show up? Thanks, - Andy - ..
8:00 pm, December 18, 2019 Technical Issues
EA_Aljo replied to about lag delay and slow gameplay
@Thetefo I'm not seeing any noticeable delay. Possibly, alternate DNS servers will help. Please follow the instructions here. If you don't see a difference, try the Google DNS server..
12:00 pm, June 7, 2020 Technical Issues
EA_Aljo replied to Lost player's
Hi there, @Kartavya123. Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Than..
4:30 pm, April 7, 2020 Technical Issues
EA_Aljo replied to EA fix your * game
Hello, @Jordan97wj. This should have been resolved with an update from last year. Are you sure you have the update downloaded? ..
12:30 pm, June 7, 2020 Technical Issues
EA_Aljo replied to Draft Token
Hi there, @PazCorp. You can check to see if a replacement Draft Token is available here. If you frequently disconnect from matches, we should go through some troubleshooting. Just let me k..
6:30 am, June 23, 2020 Technical Issues
EA_Aljo replied to Can’t access my fut Champions rewards in fifa 20
Hi there, @1234556789009 FUT Champions rewards are released at 8:00 UTC on Thursdays. Thanks! View in thread
1:30 pm, June 22, 2020 Technical Issues
DylanHerrera1983 replied to [Squad Battles] - No Points for a win
Product: FIFA 20Platform:Microsoft XBOX OneWhat is your gamertag/PSN ID? DYLANHERRERA13Which mode has this happened in? FIFA Ultimate TeamWhich part of the mode? Squad BattlesCan you tell us the date ..
8:30 pm, January 12, 2020 Technical Issues
DxDarkio replied to Bug In loading screen training player - Carreer Fifa
@EA_Cade It persisted. But I just randomly tried to run the game in borderless fullscreen and the bug didn't happen yet after more then 20 training sessions. Seems like it is related to game running i..
7:30 am, February 29, 2020 Technical Issues
Dustykingz227 replied to Speed Up lag PC
My connect (((( I’m Russia ((( help ..
5:00 pm, January 4, 2020 Technical Issues
Dustykingz227 replied to Huge Latency [FIFA20 FUT Online games]
@EA_Cade Imput Lag ( DNS 1.1.1.1 , DNS 8.8.8.8 ) MTU 1480 PPPoE Connection , the server where is the connect Stockholm Ping 48 , please send this information to the developers!!!! There..
9:30 pm, April 17, 2020 Technical Issues
Dustykingz227 replied to Connection
My connections F27B8B3E-7396-453D-8..
5:00 pm, January 4, 2020 Technical Issues
DrBaronWill replied to *****supere.ml
Even doing your step by step, I couldn't solve my problem. Can you help me? I'm with the exactly same problem as were you. ..
6:30 pm, January 6, 2020 Technical Issues
DomWHUFC92 replied to CUSTOM TACTICS AND IN GAME SUBSTITUTION GLITCH
Me too, exactly same issue in Rivals, WL, even Draft which was a waste of an entry when you can’t make a sub ..
11:30 pm, July 1, 2020 Technical Issues
Didekfilip replied to [PC] Controls resetting in "KICK OFF" mode.
Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..
10:30 am, February 18, 2020 Technical Issues
Didekfilip replied to Controller issues fifa 20
Hi, i want to play fifa 20 on a pc with xbox 360 controller but i plug in and try to play and it like dont detect my controller, my controller in another games it works, can you help me? here is a pic..
10:00 am, February 18, 2020 Technical Issues
Devfen replied to How to change fifa 20 from 32-64bit?my windows is 64 bit
my file is 32 bit Annotation 2020-0..
3:30 pm, January 29, 2020 Technical Issues
DerTitanOlliKahn replied to Low FPS in FIFA 20 low GPU usage
This is the file. Thank you! DxDiag..
10:00 am, January 22, 2020 Technical Issues
Dem757 replied to Disconnecting from the first few matches. PC
HiThanks for your help, I tried everything but nothing changed. So here is my UO trace results. ..
7:00 pm, March 17, 2020 Technical Issues
Deathuponyou_939 replied to Game crashes before match result shows up
Hey! After chatting for a long time with the team from EA on twitter, here is what i have done to no avail. Updating drivers : no improvementReinstalling/repairing the game : no improvement ..
3:00 pm, March 20, 2020 Technical Issues
Dazz2710 replied to Hacker stole all my coins
Has happened to me twice now, have lost over 1 million coin. EA clearly don't take hackers and cheaters seriously as they claim to. If they read this, please check my cases. ..
11:00 pm, January 13, 2020 Technical Issues
DazDobbie replied to Why arent position modifiers recognised as being in my club?
2 screenshots one showing I have some in club and one showing they're not being recognised when I'm trying to use them ..
8:30 pm, June 25, 2020 Technical Issues
Davulinek replied to Error message : personal settings 1 failed to load (Fifa 20)
@GeorgeAd142 Turn off internet and then start the game, works for me on ps4 View in thread
8:30 pm, November 11, 2019 Technical Issues
Davidinho9_IL replied to Unfair match result
Now its happened me again , why no one is give some answers, its nonsense!!!!!!! ..
2:30 am, March 2, 2020 Technical Issues
Dalvaaang1000 replied to Fut birthday
me too, like wtf i have played every day for this and dont get the pack... View in thread
11:00 pm, April 5, 2020 Technical Issues
Dadaea2008 replied to Error message : personal settings 1 failed to load (Fifa 20)
Hi I have a problem since Thursday, I can't play FIFA20 online, always getting this error message " Personal Settings 1 Failed to Load" Please support ..
8:30 pm, November 11, 2019 Technical Issues
D7vidvill795 replied to Why dont my players perform to their statistics
My 188 rated team which is attached below, struggle to play basic football and are unable to pass and shoot dispite their high stats. Why aren't my players performing? ..
9:30 pm, December 17, 2019 Technical Issues
CrazyJay1997 replied to FUT20 Fitness
This is my players fitness at half. Ridiculous. Fix ASAP. ..
8:00 am, April 12, 2020 Technical Issues
Corey_AzPt replied to I Got 90 Mertens CF for Weekend League but he doesnt exist
The card doesnt match up. ..
11:30 am, July 2, 2020 Technical Issues
Copinh0 replied to A completed 5-0 win on legendary becomes 0-3 loss because of disconnection.
I have the same problem, i play 3 games today and i win that 3 games in world class, a win like 8-0 7-1 and 8-2 and i get disconnect after the game finish and i get 0 points instead 2400/2500. F..
9:30 pm, March 11, 2020 Technical Issues
Chuymq27 replied to PC FIFA 20 LAGS ON GOOD COMPUTER
Hi, i'm having a problem with my connection when i install fifa 20 on my pc, it's hard to play for me because my ping has peaks between 2000 - 3000ms as i show in the screenshot, i tried changing my m..
8:30 pm, February 14, 2020 Technical Issues
ChubbaFat replied to Disconnecting from EA Servers in Ultimate Team
thanks for getting back to me here are my connection speeds (seems pretty slow!) ..
3:00 pm, April 30, 2020 Technical Issues
Cheez3y replied to Unable to connect to EA Servers (PC)
Hey @EA_Darko , I've already tried all the solutions mentioned with no success. I don't think it is a connection issue, since my internet is working fine and I can still play Apex Legends. I..
1:30 pm, April 8, 2020 Technical Issues
Chapstick_87 replied to Losing connection from EA servers with great network connection
Here are screenshots, they are from when I was troubleshooting with EA Help! They had me do speed tests, delete corrupted files, and run a UO Trace. ..
12:30 am, April 4, 2020 Technical Issues
CRAZYPUPU replied to From Last month gameplay changed suddenly
Yeah after deleting fifa squad that solved shape shifters issue but my gameplay is completely unplayable , when I enter FIFA 20 screen everything suddenly become very slow , even in menus im..
3:30 pm, February 26, 2020 Technical Issues
CJCOLLINSON09 replied to Squad battle rewards
Also I'm having the same issue as these players are having I want to open my 60 gold pack and ea keeps logging out ..
7:30 am, February 17, 2020 Technical Issues
CCarvalho171984 replied to Online friendlies results unsynchronized
Hi @EA_Cade It just happened again! We had another drawn and now the titles are unsynchronized even more. You can see it in the images attached. What can we do to solve this? It's..
2:00 am, December 24, 2019 Technical Issues
Brother_H__b2ri replied to FUT CHAMPIONS REWARDS PROBLEM
This was I encountered, very annoying to not get the red cards ..
9:30 am, January 2, 2020 Technical Issues
Brianstorm1990 replied to FIX - Losing connection mid-game on FUT Rivals using Sky Broadband
Log in to your sky router (usually typing 192.168.0.1 will take you there. Your password is sky and your username is admin, unless you've changed it.)Click "Advance" and then "LAN IP Setup"Go down to ..
9:00 pm, December 18, 2019 Technical Issues
BotevVratsaFC replied to FIFA 20 freezing when start a match
Thanks for the answer! ..
7:00 am, June 21, 2020 Technical Issues
BokaGrynko replied to Fifa 20 Black screen
I am now reinstalling the game and in 25% I started it fifa 20. And now fifa 20 can play View in thread
7:30 pm, February 15, 2020 Technical Issues