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EA_Aljo replied to Servers not letting me join game
Hi there, @highbury04. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
4:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Server disconnects after every FUT champions game
Hi there, @3badee10 Are you also disconnecting in other modes or does this only happen during FUT Champions matches?
10:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Serevers and connection are trash
Hi there, @dracksd. I'm sorry for all the frustration. Can you give me some more details? Are you lagging and/or disconnecting a lot? If so, I'd be happy to go through some troubleshooting..
7:00 pm, March 9, 2020 Technical Issues
EA_Aljo replied to Same problem
Hi there, @BOWD3N1991. Let's see if we can find out why you keep disconnecting. First, are you on a wired or wireless connection? Also, has it been a while since you power cycled your equi..
6:00 pm, February 24, 2020 Technical Issues
EA_Aljo replied to SERVER PC
Hi there, @samet616128, It sounds like you're playing on PC. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC..
4:00 pm, January 14, 2020 Technical Issues
EA_Aljo replied to SBC submit = game crashes
Hi there, @bejdynand0. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
6:30 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Repeatedly disconnected during single player FUT draft
Hi there, @jacob_w4. Is it only draft matches that you're disconnecting from or does it happen in other modes as well?
4:00 pm, March 31, 2020 Technical Issues
EA_Aljo replied to Problems with server ea on Ps4!! What’s happening??
Hi there, @fransciaco. I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router a..
9:30 pm, June 12, 2020 Technical Issues
EA_Aljo replied to Problem with servers
Hi there, @bq5oymrjs7zl. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them ..
4:00 pm, April 24, 2020 Technical Issues
EA_Aljo replied to Pro clubs disconnection
Hi there, @DiegoGalimany. Has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug i..
6:00 pm, June 19, 2020 Technical Issues
EA_Aljo replied to Points taken away on squad battles and division rivals
Hi there, @Torakadin. Your placement in these modes is fluid. When other players surpass your rank, it pushes yours down. You'll just need to keep playing to raise your rank higher.
6:00 pm, December 9, 2019 Technical Issues
EA_Aljo replied to Online Friendly connection lost, Ps4
Hi there, @jerocarson . You want to make sure you use either Type 1 or Type 2. Type 3 will restrict your NAT too much. Can you try changing it to Type 1 in your router and then power ..
5:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Not giving me my reward for completing it
Hi there, @theosoccer23. This needs to be completed in Rivals. Are you playing that mode?
5:00 pm, April 2, 2020 Technical Issues
EA_Aljo replied to No opponents found on rivals for 3 days now. Its a joke. Needs sorting.
Hi there. @jsaw1986. Let's see if we can get opponents to show up for you. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. ..
5:30 pm, December 9, 2019 Technical Issues
EA_Aljo replied to No connection to servers
Hi there, @guntergina. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
9:30 pm, April 13, 2020 Technical Issues
EA_Aljo replied to My transfer market is unavailable
Hi there, @Sir_Abdullah23. Are you still having trouble with this? If so, I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipme..
3:00 pm, June 12, 2020 Technical Issues
EA_Aljo replied to My squad battles keeps disconnecting when I'm winning
Hi there, @robwoo6. Sorry to hear about the disconnects! I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes pl..
6:00 pm, March 2, 2020 Technical Issues
EA_Aljo replied to My EA account was hacked and lost all my ultimate team main players and fut coin
Hi there, @rgoel28. Can you try using a Chrome browser in incognito mode? Also, if you have a PC, try using that instead of a mobile device. If you have to use a mobile device, try display..
4:00 pm, April 10, 2020 Technical Issues
EA_Aljo replied to Multiple second input delay
Hi there, @camerontuff. I'll see if we can find out why this is happening. Did you also power cycle your PS4 after you reset your modem and router? Are you playing on a wired or wireless c..
5:30 pm, April 1, 2020 Technical Issues
EA_Aljo replied to Missing pro clubs from disc
Hi there, @ghg093. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come b..
5:30 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Log into fut 20
Hi there, @sander070. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
5:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Lag since update.
Hello, @BREAKDANCE80. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
4:30 pm, January 29, 2020 Technical Issues
EA_Aljo replied to Lag in FIFA 20
Hi there, @WizardAK47. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
6:00 pm, January 27, 2020 Technical Issues
EA_Aljo replied to I’m trying to play ultimate team but it’s doesn’t allow me
Hi there, @khaleqaio. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
4:30 pm, April 3, 2020 Technical Issues
EA_Aljo replied to INPUT DELAY
Hi there, @Quinn999999. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to I don’t understand what is going on
Hi there, @CubanFlow_1999, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 6, 2020 Technical Issues
EA_Aljo replied to I can’t connect to the servers
Hi there, @bbqrat4dayz. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them c..
6:00 pm, March 30, 2020 Technical Issues
EA_Aljo replied to Help
Hello, @51736255278. Just keep playing and eventually the market will unlock. Make sure you are completing games and not quitting early. Those won't count. You also should try playing each..
5:00 pm, February 4, 2020 Technical Issues
EA_Aljo replied to Hacked!
Hello, @PureBrad. I'm really sorry for all the frustration. The web form you need to fill out is located here: https://help.ea.com/account-recovery/web-form. If it's not working, plea..
4:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to Getting disconnected in Fifa 20 Online Seasons9
Hi there, @InziOO7. When being on a wireless connection, you'll always be far more susceptible to disconnects and lag than being wired. If at all possible, it would be good to move to a wi..
4:00 pm, April 29, 2020 Technical Issues
EA_Aljo replied to Game disconnect issue afer completed squad battle
Hi there, @skinnyreptile. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
4:30 pm, March 23, 2020 Technical Issues
EA_Aljo replied to Game Too Slow
Hi there, @1936061986. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
7:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to Fut rivals gameplay very slow and button delay
Hi there, @lord_d9. Let's see if we can get your slow gameplay and button delay resolved. First, I'd like you to power cycle your equipment with the following steps: unplug your modem..
8:30 pm, March 16, 2020 Technical Issues
EA_Aljo replied to Fut mode in fifa is not openning
Hi there, @zizo32755. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
6:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Fut champs servers
Hi there, @omzy12345678 Are you only facing this in FUT Champions or does it happen in other modes as well?
5:30 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Fut champs
Hi there, @Augustus-AR- Unfortunately, we don't have a way to modify records or add more games to play. I'm very sorry If you are frequently disconnecting from matches, I'd lik..
6:00 pm, May 4, 2020 Technical Issues
EA_Aljo replied to Fut Champs games - constantly getting speed up lag on PS4
Hi there, @amalvm007. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them com..
5:00 pm, February 3, 2020 Technical Issues
EA_Aljo replied to Frendlies still not fixed
Hi there, @nicky582fut. We're not aware of any issues with Friendlies. Is that the only online mode you're having trouble with? Also, can you check the NAT setting you're on? Which system ..
4:00 pm, March 24, 2020 Technical Issues
EA_Aljo replied to Freezes on connecting to ea services
Hi there, @ToRuniteds. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them co..
5:00 pm, June 30, 2020 Technical Issues
EA_Aljo replied to Fifa 20 speed lag
Hello, @wifi86123. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back onl..
4:30 pm, January 7, 2020 Technical Issues
EA_Aljo replied to Fifa 20 error
Hi there, @aats87. Can you give me some more details? What happens when you try to play an online friendly match? Also, are you on a wired or wireless connection? If this just started happ..
4:30 pm, June 26, 2020 Technical Issues
EA_Aljo replied to Fifa 20 crashing when trying to connect to EA servers (PS4)
Hi there, @jjmcnamara761. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them..
8:30 pm, December 16, 2019 Technical Issues
EA_Aljo replied to Fifa 20 Transfer market on companion app
Hi there, @TheKingHHHx16. Unfortunately, we're not able to unlock the market for you. You'll just need to keep playing. Make sure you are completing games and not quitting early. Thos..
5:00 pm, April 30, 2020 Technical Issues
EA_Aljo replied to FUT still unable to load
Hi there, @EthanCharltonn. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let the..
5:00 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FUT champions disconnections
Hi there, @deltupper. You've got some really high ping times before you reach our servers. If you haven't power cycled your modem, router and console, it would be good to start there. Also..
5:00 pm, April 7, 2020 Technical Issues
EA_Aljo replied to FUT Speed Up Lag STILL!!!
Hi there, @ryvnkey. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come ..
5:00 pm, January 7, 2020 Technical Issues
EA_Aljo replied to FUT Games keep on disconnecting
Hi there, @ishan1089. I'm really sorry for the frustration with this. Let's start with the basics and see if we can get you to stop disconnecting. I'd like you to power cycle your equ..
3:30 pm, April 28, 2020 Technical Issues
EA_Aljo replied to FUT Champs DNF
Hi there, @KappaFCC. I'm really sorry for all the frustration! Let's see if we can find out what's happening. First, are you on a wired or wireless connection? Also, I'd like you to p..
4:30 pm, March 3, 2020 Technical Issues
EA_Aljo replied to FUT CHAMPIONS ISSUES
Hi there, @nwhite2371. Do you only disconnect in FUT Champions matches or does it happen in other modes as well?
5:00 pm, April 1, 2020 Technical Issues
EA_Aljo replied to FUT 20 - Can't Connect
Hi there, @mklinke9. I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come..
4:30 pm, February 26, 2020 Technical Issues
